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Senior Workforce Manager Jobs in Detroit, MI (NOW HIRING)

Sedgwick

Workforce Absence Team Lead Sr

Southfield, MI · Hybrid

Maintains proactive communication, manage claim inquiries, and track action items to ensure timely resolution. * Prepares formal correspondence, summaries, and recommendations to support client needs.

Deloitte

Workday Adaptive Planning Manager

Detroit, MI · On-site

Demonstrated experience as a senior resource defining systems strategy, overseeing the collection ... Client Management: Manage day to day interactions with executive clients and sponsors * Delivery:

FastTek

Software Engineer

Dearborn, MI · On-site

... Senior WorkForce Software Configuration Engineer to join our ATLAS program team. * This is a critical role supporting the deployment and ongoing configuration of enterprise workforce management ...

Deloitte

UKG PRO HCM Senior Consultant

Detroit, MI · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions ... UKG PRO HCM Senior Consultant Deloitte's Human Capital practice helps organizations address the ...

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Senior Workforce Manager information

What does a senior workforce manager do?

A Senior Workforce Manager oversees the planning, forecasting, and management of staffing resources to ensure optimal productivity and efficiency within an organization. They analyze workforce data, develop strategies for scheduling and staffing, and collaborate with department leaders to meet business objectives. Additionally, they are responsible for implementing workforce management tools and processes, identifying trends, and recommending improvements. Their role is critical in balancing labor costs with service quality, especially in environments like call centers, retail, or large organizations.

What are the key skills and qualifications needed to thrive as a senior workforce manager?

To thrive as a Senior Workforce Manager, you need expertise in workforce planning, data analysis, and resource forecasting, typically supported by a degree in business, HR, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with scheduling systems are essential. Strong leadership, communication, and problem-solving abilities help foster team performance and drive process improvements. These skills ensure optimal staffing, cost efficiency, and high service levels in dynamic business environments.

How does a senior workforce manager typically collaborate with other departments to optimize staffing levels?

A Senior Workforce Manager works closely with various departments, such as operations, human resources, and finance, to ensure staffing aligns with business needs. They analyze data from these teams to forecast demand and adjust schedules accordingly. Regular meetings with department heads help anticipate upcoming projects or seasonal fluctuations, enabling proactive workforce planning. This cross-functional collaboration is key to maintaining service levels while controlling labor costs.

What is the difference between Senior Workforce Manager vs Workforce Analyst?

AspectSenior Workforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree, experience in workforce planning, leadership skillsBachelor's degree, data analysis skills, proficiency in workforce software
Work EnvironmentStrategic planning, team management, cross-department collaborationData analysis, reporting, process improvement
Employer & Industry UsageUsed in HR, operations, and large organizations for staffing strategiesCommon in HR analytics, staffing departments, and consulting firms

The Senior Workforce Manager focuses on strategic staffing, team leadership, and workforce planning, while the Workforce Analyst specializes in data analysis, reporting, and optimizing workforce metrics. Both roles are essential in HR and operations but differ in scope and responsibilities.

Is senior workforce manager a good career?

A senior workforce manager is a leadership role responsible for overseeing staffing, scheduling, and workforce planning within an organization. It typically requires strong analytical, communication, and leadership skills, and offers opportunities for advancement into executive or strategic positions. The role is considered stable and in demand across various industries that rely on effective human resource management.

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For Senior Workforce Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Senior Workforce Manager jobs in Detroit, MI look for?

The top searched job categories for Senior Workforce Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Senior Workforce Manager jobs?

Cities near Detroit, MI with the most Senior Workforce Manager job openings:

Senior Workforce Manager jobs near you
Infographic showing various Senior Workforce Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sr. WorkForce Software Configuration Engineer

IPS Technology Services, LLC

Dearborn, MI • On-site

Other

Posted 7 days ago

Job description

Job Title: Sr. WorkForce Software Configuration Engineer 

Location: Will be onsite 4 days a week in Michigan?

Will interview in-person/onsite/F2F?

 Remote would be considered for a rock star.

Job Description:

·       Our Company is seeking a Senior WorkForce Software Configuration Engineer to join our ATLAS program team.

·       This is a critical role supporting the deployment and ongoing configuration of enterprise workforce management solutions for over 55,000 employees across the United States and Canada.

·       The ideal candidate brings multiple years of direct, hands-on WorkForce Software (WFS) configuration experience and holds a current WorkForce Software certification.

Key Responsibilities:

·       Design, build, and maintain WorkForce Software configurations to support business requirements across the ATLAS program

·       Provide hands-on configuration and deployment expertise for WorkForce Software modules, including Time and Attendance, Scheduling, Absence Case Tracking, Reporting, and Integrations

·       Partner with HR, Payroll, Operations, and IT stakeholders to translate business requirements into system configurations

·       Troubleshoot and resolve configuration issues, ensuring system stability and data integrity

·       Support testing, validation, and deployment of configuration changes across multiple deployment waves

·       Ensure compliance with timekeeping and leave of absence regulations across US and Canada

·       Document configuration standards, processes, and change history

·       Provide post-deployment support and act as a subject matter expert (SME) for WorkForce Software functionality

·       Collaborate with cross-functional teams including HR, IT, Manufacturing Operations, and Finance

Skills Required:

·       SaaS

Required Qualifications:

·       Multiple years of direct, hands-on WorkForce Software configuration experience

·       Current WorkForce Software certification

·       Strong analytical and problem-solving skills

·       Excellent communication skills, with the ability to engage both technical and non-technical stakeholders

·       Demonstrated ability to thrive in fast-paced, dynamic, deadline-driven environments

·       Ability to manage multiple priorities and pivot between configuration work and business problem-solving

IPS Technology Services logo

About IPS Technology Services

Sourced by ZipRecruiter

In today's Tech driven world, Businesses and Organizations need to stay on the cutting edge to thrive and outshine the competition. We at IPS Technology Services fully understand the need today's business has for a full spectrum of IT services delivered in a Transparent, Cost effective way. Our dedicated team has many combined years of experience in several tech sectors, allowing us to offer a vast array of services, including IT staffing, CIO advisory, Digital marketing, Systems development and both Healthcare and engineering IT. In addition, we even offer IT outsourcing services to clients who need operation support for older systems that they still rely on. We will never force you to abandon the system that works for your needs–at IPS Technology Services, we fully understand that each company is different and there is no one-size fits all solution.

Company size

11 - 50 Employees

Headquarters location

Troy, MI, US

Year founded

2004

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