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Senior Unified Communications Engineer Jobs (NOW HIRING)

Position Overview The Unified Communications Engineer serves as the senior technical expert for the design, implementation, and sustainment of enterprise voice, video, and collaboration services that ...

... and mission-focused Unified Communications (UC) Engineer to support secure enterprise ... Support TS/SCI communications capabilities for senior government leadership and mission-critical ...

Were looking for a Unified Communications (UCaaS) Engineer to own and modernize Vacatias cloud communications ecosystem. This newly created role will be responsible for designing, deploying ...

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Senior Unified Communications Engineer information

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$43.5K

$93.2K

$154K

How much do senior unified communications engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior unified communications engineer in the United States is $93,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,000.00 per year, depending on experience, location, and employer.

How much does a senior unified communications engineer make?

A senior unified communications engineer typically earns between $90,000 and $130,000 annually, depending on experience, location, and certifications. They often work with collaboration tools like Cisco, Microsoft Teams, or Zoom and require strong technical skills in network infrastructure and VoIP systems.

What are some common challenges faced by senior unified communications engineers when integrating new communication platforms into existing enterprise systems?

Senior Unified Communications Engineers frequently encounter challenges when integrating new platforms, such as ensuring compatibility with legacy systems, minimizing downtime during migration, and maintaining security and compliance standards. They must also address user adoption issues, provide adequate training, and troubleshoot unexpected interoperability problems. Effective collaboration with IT, security teams, and end-users is essential to ensure a smooth transition and to optimize the performance of the unified communications environment.

What is the difference between Senior Unified Communications Engineer vs Unified Communications Engineer?

AspectSenior Unified Communications EngineerUnified Communications Engineer
CertificationsCCNP Collaboration, Cisco Certified Network ProfessionalCCNA Collaboration, Cisco Certified Network Associate
Experience5+ years in UC systems, project leadership2-4 years in UC systems, technical support
Work EnvironmentDesign, implementation, and troubleshooting of UC solutionsSupport, maintenance, and deployment of UC systems
Employer & IndustryTelecommunications, large enterprises, IT service providersSmall to medium businesses, IT departments, telecom providers

The main difference between a Senior Unified Communications Engineer and a Unified Communications Engineer lies in experience, certifications, and responsibilities. Senior roles typically involve more complex system design, leadership, and strategic planning, while standard roles focus on technical support and system deployment.

What is a senior unified communications engineer?

Senior Unified Communications Engineers are experienced IT professionals who design, implement, and manage unified communication systems, such as voice, video, messaging, and collaboration platforms, within an organization. They ensure seamless and secure integration of communication technologies like VoIP, video conferencing, and instant messaging. Their responsibilities include troubleshooting complex issues, optimizing system performance, and overseeing upgrades and migrations. They often work closely with other IT teams and business stakeholders to align communication solutions with organizational needs.

What are the key skills and qualifications needed to thrive as a senior unified communications engineer?

To thrive as a Senior Unified Communications Engineer, you need expertise in networking, VoIP, and unified communications platforms, typically supported by a bachelor’s degree in IT or related field and relevant certifications (e.g., CCNP Collaboration, Microsoft Teams, or Cisco certifications). Proficiency with platforms such as Microsoft Teams, Cisco Unified Communications Manager, Skype for Business, and network troubleshooting tools is essential. Strong problem-solving skills, effective communication, and the ability to lead projects and collaborate with cross-functional teams make someone stand out. These skills ensure seamless communication infrastructure, minimize downtime, and support organizational productivity and collaboration.
More about Senior Unified Communications Engineer jobs
What cities are hiring for Senior Unified Communications Engineer jobs? Cities with the most Senior Unified Communications Engineer job openings:
What are the most commonly searched types of Unified Communications Engineer jobs? The most popular types of Unified Communications Engineer jobs are:
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Infographic showing various Senior Unified Communications Engineer job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,159 per year, or $44.8 per hour.

Unified Communications Engineer

Computer Technologies Consultants Inc

Bethesda, MD • On-site

$135K - $150K/yr

Full-time

Re-posted 19 days ago


Job description

Description:

Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSOs, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.

Daily Responsibilities:

  • Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
  • Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services, to include identifying hardware refresh recommendations
  • Perform an AoA for periodic Unified Communications hardware refreshes, following all
  • Change Management processes
  • Creates and documents the requisite network configuration
  • Performs design, project management, acceptance testing, and vendor assessment activities.
  • Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
  • Ensures the accuracy and completeness of systems documentation.
  • Help in the design and the development of system equipment, as well as installing, testing system equipment, and implementing procedures to make all components operational.
  • Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access, to preparing detailed, technical, and operational documentation.
Requirements:

Qualifications:

  • Information Assurance Technical (IAT) III Certification
  • Experience utilizing trouble ticket systems like ServiceNow
  • Excellent customer service, writing, and oral communication skills
  • In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools, and services
  • Demonstrated experience as a Network Administrator
  • Ability to multitask and work in a fast-paced environment
  • Professional-level Cisco certifications desired
  • Problem analysis and problem solving
  • Attention to detail and accuracy
  • Customer Service oriented

Desired

  • ITIL Foundations certification desired
  • Experience with cloud-based unified communications solutions
  • Appropriate security certifications centering on networking and unified communications
  • Experience with VTC systems and their integration within unified communications platforms
  • Effective Communication skills - verbal and written

Required Clearance:

  • Must possess an active Top Secret/SCI clearance