Senior Telecom Service Delivery Jobs in Oregon (NOW HIRING)

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

Provides technical leadership, engineering design, provisioning and support of the company's enterprise-wide private utility telecommunications OT infrastructure, including complex and business-critical engineering projects.  Develops engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments associated with the planning, design, licensing, constructions, operation, and maintenance of the company's generation, transmission, distribution, telecommunication, or other utility facilities/systems.  Implement technology standards, designs, policies, and practices for telecommunications enterprise systems to ensure they address company needs while following industry best practices.

This position is a subject matter expert for performing numerous technical tasks related to FCC licensing functions, including new frequency coordination and licensing, new or renewal applications (including tracking mobile radio frequency usage), assessing build-outs required to hold frequencies, tracking power line carrier frequencies/lines, responding to 3rd party transmission requests, tracking MAS master/remote radio locations, FCC database administration, FAA/FCC ASR applications, and general engineering design, configuration, and support of company's operational telecommunications systems.

This position is available at multiple levels.  Applicants will be considered for the level that best matches their education and experience. 

• Independently conduct engineering research studies and technical analyses in areas of specialized expertise not commonly available or obtainable in the competitive engineering market. Perform tasks related to FCC licensing & database administration, frequency coordination, FAA/FCC ASR applications, mobile radio buildouts & frequencies, site agreements, MAS radio administration, property/site/frequency information requests, power line carrier management, etc.
• Develop engineering studies, plans, specifications, calculations, evaluations, and design documents.
• Coordinate with various engineering disciplines, project engineers/managers, and customer representatives to design telecom transport system based on anticipated requirements.
• Design major network and communications systems.  Create and update networking system diagrams, equipment diagrams, etc. and implement moderately complex provisioning of connected systems.
• Provide budget estimates for construction project requirements.
• Provide technical input during project planning development.
• Deliver on commitments, performing site visits and coordinating with field personnel when necessary to accomplish assigned work.
• Maintain project timelines and budgets.
• Develop detailed design specifications and prepare bid packages for external engineering services and similar contracts to support the needs of the business.
• Review, investigate and evaluate system and equipment performance, tests and analyses performed by engineering staff.
• Participate in government, industry, collegiate and other applicable associations or work groups which have the ability to influence or set policy impacting the future of our utility.
• Recommend alternative engineering solutions to senior engineers/management to meet business needs. Assist in analyzing and developing standard engineering

• Bachelor's degree in engineering from an accredited college/university.
• Basic knowledge of telecommunications or networking experience.
• Ability to document design of systems using computer-aided drafting program or equivalent software.
• Basic knowledge of trunking, circuit design, synchronous optical networking, team division multiplexing, T1's, integrated services digital network, Frame Relay, voicemail, private branch exchange administration and scripting, asynchronous transfer mode and microwave and radio communication.
• Able to perform tasks related to FCC licensing & database administration, frequency coordination, FAA/FCC ASR applications, mobile radio buildouts & frequencies, site agreements, MAS radio administration, property/site/frequency information requests, power line carrier management, etc.
• Effective oral and written communication skills.
• Effective analytical, problem-solving and decision-making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

In addition to the above, a level II Telecom Engineer requires

• Three years of telecommunications or networking experience.
• Knowledge of large call center operational requirements.
• Ability to perform effectively in high-pressure situations while maintaining focus and calmness.

In addition to the above, a level III Telecom Engineer requires

• Five years of industry experience as a practicing engineer, including experience performing highly technical work of a specialized nature.
• Project management and leadership skills, including the ability to work as a team member, maintain project timelines, budgets, and deliver on commitments.
• Highest level of communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations.
• Knowledge of applicable federal, state and local laws and regulations and the National Electric Code.
• Knowledge of information technology terms, equipment, systems, functions and major vendors.

• Project management professional (PMP) designation.
• Professional Engineering (PE) license strongly preferred; may be required based upon role.
• Engineering experience specifically related to industrial power systems or electric utility power systems.
• Working knowledge of telecom/transport network terminology and systems.
• Working knowledge of serial communication standards, including TIA-232-F (RS-232) and TIA-485(-A) (RS-485).
• A solid understanding of fiber transport and microwave/wireless system technologies, including TDM-based communications systems.

At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle

Our benefits include:

    Medical, dental, and vision insurance

    401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.

    Life insurance

    Additional voluntary benefits, including pet insurance

    Tuition Assistance

    Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance

    Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)

    Paid short-term disability leave and long-term disability insurance

    Paid Parental Leave

    Paid Bereavement Leave

    Employee Assistance Program supporting mental and emotional wellbeing

For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Company Code: Pacificorp #PM25

Primary Location: Portland, OR or Salt Lake City, UT

Department: Power Delivery

Schedule: Days

Personnel Subarea: Exempt

Hiring Range: $77,200-$140,250

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.

All offers of employment are contingent upon the successful completion of a background check and drug screening.