1

Senior Technical Support Engineer Jobs in Delaware

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

Senior Technical Analyst

Wilmington, DE ยท On-site +1

$81K - $121K/yr

... engineering teams to deliver effective, high quality technical solutions. This role plays a ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...

Be Seen First

Technical Staffing Resources is seeking a Material Handling Support Engineer to work with one of the largest EPC firms in the country. The position is located in Newark, DE and is a contract role.

Be Seen First

Technical Staffing Resources is seeking a Material Handling Support Engineer to work with one of the largest EPC firms in the country. The position is located in Newark, DE and is a contract role.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports ... Partner with other senior level team members in Product, and Engineering as needed to troubleshoot ...

Sr. Software Engineer An EUC engineer is responsible for providing onsite technical support to users of computer systems and networks. This may include troubleshooting hardware and software issues ...

Sr. Process Engineer

Newark, DE

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

Sr. Process Engineer

Newark, DE ยท On-site

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

Sr. Process Engineer

Newark, DE ยท On-site

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

In the Support Engineer position, you will be directly in touch with our customers, which range ... Utilize technical documentation to investigate and resolve problems * Actively look for ways to ...

In the Support Engineer position, you will be directly in touch with our customers, which range ... Utilize technical documentation to investigate and resolve problems * Actively look for ways to ...

Sr. Software Engineer

Middletown, DE

$115K - $152K/yr

Sr. Software Engineer Provide advanced technical support in ServiceNow tool configuration and custom development. Ability to elicit requirements, design, develop and test new features. Ability to ...

SR Electrical Engineer, R&D, NPD

Newark, DE

$105K - $136K/yr

The Senior Electrical Engineer designs, develops, modifies and evaluates components and processes ... Supplies technical support for manufacturing and services issues using a systematic approach and ...

next page

Showing results 1-20

Senior Technical Support Engineer information

See Delaware salary details

$33.5K

$110.8K

$228.7K

How much do senior technical support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for senior technical support engineer in Delaware is $110,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,100.00 and $121,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Technical Support Engineer, and why are they important?

To thrive as a Senior Technical Support Engineer, you need deep expertise in troubleshooting, system administration, and a strong understanding of the relevant software or hardware platforms, often backed by a technical degree or certifications such as CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote diagnostics tools, and CRM platforms is typically required. Exceptional communication, problem-solving abilities, and patience are critical soft skills for managing complex cases and customer relationships. These skills ensure swift resolution of technical issues, high customer satisfaction, and effective collaboration within support teams.

How much does a senior technical engineer make?

A Senior Technical Support Engineer typically earns between $70,000 and $120,000 annually, depending on experience, location, and industry. They often require strong technical skills, certifications, and experience with troubleshooting hardware and software issues in a fast-paced environment.

What are some common challenges faced by Senior Technical Support Engineers, and how can they be addressed?

Senior Technical Support Engineers often encounter complex technical issues that require in-depth troubleshooting and collaboration with product development teams. Managing multiple high-priority cases simultaneously and ensuring timely resolution can be challenging. Effective communication, strong organizational skills, and continuous learning about new technologies are key to overcoming these challenges. Additionally, leveraging internal knowledge bases and collaborating closely with cross-functional teams helps streamline issue resolution and improve customer satisfaction.

What is the difference between Senior Technical Support Engineer vs Technical Support Engineer?

AspectSenior Technical Support EngineerTechnical Support Engineer
Required CredentialsBachelor's degree, relevant certifications (e.g., CompTIA, Cisco)Bachelor's degree, entry-level certifications often sufficient
Work EnvironmentAdvanced technical support, troubleshooting complex issues, mentoringBasic technical support, resolving common customer issues
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, telecom, software companies, customer support roles

The Senior Technical Support Engineer typically handles more complex issues, mentors junior staff, and requires more experience and certifications. In contrast, the Technical Support Engineer focuses on resolving standard customer problems, often with less experience. Both roles are vital in tech support teams but differ mainly in complexity and responsibility.

What does a Senior Technical Support Engineer do?

A Senior Technical Support Engineer provides advanced technical assistance to customers or internal teams, helping to resolve complex issues related to software, hardware, or systems. They often handle escalated support cases, collaborate with engineering teams to troubleshoot problems, and may develop documentation or training materials. These professionals also mentor junior support staff and contribute to improving support processes to enhance customer satisfaction.
What are the most commonly searched types of Technical Support Engineer jobs in Delaware? The most popular types of Technical Support Engineer jobs in Delaware are:
What cities in Delaware are hiring for Senior Technical Support Engineer jobs? Cities in Delaware with the most Senior Technical Support Engineer job openings:
Sr. Support Engineer

Sr. Support Engineer

Aespatech

Wilmington, DE โ€ข On-site

Contractor

Posted 22 days ago


Job description

Company Description
AespaTech located in Beachwood, Ohio is an Information Technology Recruiting, Consulting & Training Services firm providing qualified technical individuals to meet your IT staffing needs and can provide skilled professional team and tools to execute your IT projects.
AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source topquality candidates to our clients for a shortterm project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.
AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.
Job Description
Job Title: Sr. Support Engineer - Discovery
Location: Wilmington, DE
Type: Contract

The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Critical capabilities include:
1) Critical Thinking - Problem Solving / Troubleshooting
2) Linux (Amazon or RedHat / CentOS) - including scripting (Python)
3) Amazon Web Services (specifically EC2, S3 and AutoScaling)
4) Sun Grid Engine
5) CfnCluster (This is really just orchestration of the items listed above. So I don't consider it critical)
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.