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Senior Technical Support Engineer Jobs in Delaware

Aespatech

Sr. Support Engineer

Wilmington, DE · On-site

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

Aespatech

Sr. Support Engineer

Wilmington, DE · On-site

... technical individuals to meet your IT staffing needs and can provide skilled professional team and ... Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS ...

BC Forward

Senior Technical Writer

Newark, DE · On-site

$88.02/hr

Senior Technical Writer Location: Newark, DE Duration: Contract - 11 months Pay Range: $88.02/hr ... support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our ...

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Syner-G

Sr. Process Engineer

Newark, DE · On-site

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

Syner-G

Sr. Process Engineer

Newark, DE · On-site

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

Syner-G

Sr. Process Engineer

Newark, DE · On-site

$101K - $131K/yr

The Senior Process Engineer will support technology transfer from development to commercial ... Provide technical support for process validation activities, including PPQ execution and continued ...

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Senior Technical Support Engineer information

See Delaware salary details

$33.5K

$110.8K

$228.7K

How much do senior technical support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior technical support engineer in Delaware is $110,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,100.00 and $121,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior technical support engineer?

To thrive as a Senior Technical Support Engineer, you need deep expertise in troubleshooting, system administration, and a strong understanding of the relevant software or hardware platforms, often backed by a technical degree or certifications such as CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote diagnostics tools, and CRM platforms is typically required. Exceptional communication, problem-solving abilities, and patience are critical soft skills for managing complex cases and customer relationships. These skills ensure swift resolution of technical issues, high customer satisfaction, and effective collaboration within support teams.

What are some common challenges faced by senior technical support engineers, and how can they be addressed?

Senior Technical Support Engineers often encounter complex technical issues that require in-depth troubleshooting and collaboration with product development teams. Managing multiple high-priority cases simultaneously and ensuring timely resolution can be challenging. Effective communication, strong organizational skills, and continuous learning about new technologies are key to overcoming these challenges. Additionally, leveraging internal knowledge bases and collaborating closely with cross-functional teams helps streamline issue resolution and improve customer satisfaction.

What is the difference between Senior Technical Support Engineer vs Technical Support Engineer?

AspectSenior Technical Support EngineerTechnical Support Engineer
Required CredentialsBachelor's degree, relevant certifications (e.g., CompTIA, Cisco)Bachelor's degree, entry-level certifications often sufficient
Work EnvironmentAdvanced technical support, troubleshooting complex issues, mentoringBasic technical support, resolving common customer issues
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, telecom, software companies, customer support roles

The Senior Technical Support Engineer typically handles more complex issues, mentors junior staff, and requires more experience and certifications. In contrast, the Technical Support Engineer focuses on resolving standard customer problems, often with less experience. Both roles are vital in tech support teams but differ mainly in complexity and responsibility.

What is the role of a senior technical support engineer?

A senior technical support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to hardware, software, or network systems. They often mentor junior staff, document solutions, and use tools like ticketing systems and remote support software to resolve problems efficiently.

What are the most commonly searched types of Technical Support Engineer jobs in Delaware?

The most popular types of Technical Support Engineer jobs in Delaware are:

What cities in Delaware are hiring for Senior Technical Support Engineer jobs?

Cities in Delaware with the most Senior Technical Support Engineer job openings:

Sr. Support Engineer

Aespatech

Wilmington, DE • On-site

Contractor

Re-posted 5 days ago

Job description

Company Description
AespaTech located in Beachwood, Ohio is an Information Technology Recruiting, Consulting & Training Services firm providing qualified technical individuals to meet your IT staffing needs and can provide skilled professional team and tools to execute your IT projects.
AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source topquality candidates to our clients for a shortterm project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.
AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.
Job Description
Job Title: Sr. Support Engineer - Discovery
Location: Wilmington, DE
Type: Contract
The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Critical capabilities include:
1) Critical Thinking - Problem Solving / Troubleshooting
2) Linux (Amazon or RedHat / CentOS) - including scripting (Python)
3) Amazon Web Services (specifically EC2, S3 and AutoScaling)
4) Sun Grid Engine
5) CfnCluster (This is really just orchestration of the items listed above. So I don't consider it critical)
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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