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Senior Technical Operations Analyst Jobs (NOW HIRING)

Sentar

Technical Operations Analyst

Charleston, SC · On-site

As a Technical Operations Analyst, you are the critical bridge between initial support and our senior engineering teams. Your primary responsibility is to act as the "scoping analyst" for complex ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

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How much do senior technical operations analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for senior technical operations analyst in the United States is $50.44, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $55.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Technical Operations Analyst, and why are they important?

To thrive as a Senior Technical Operations Analyst, you need expertise in IT operations, incident management, and data analysis, typically supported by a bachelor's degree in computer science or a related field. Familiarity with tools like ITSM platforms (e.g., ServiceNow), monitoring systems (e.g., Splunk, Nagios), and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills that set top performers apart. These skills and qualifications ensure efficient system operations, minimize downtime, and facilitate clear collaboration across technical and business teams.

What does a Senior Technical Operations Analyst do?

A Senior Technical Operations Analyst is responsible for overseeing and improving the technical processes that support an organization's core operations. They analyze system performance, troubleshoot technical issues, implement solutions, and ensure that IT services run smoothly. Additionally, they may lead projects to optimize workflows, collaborate with cross-functional teams, and provide guidance to junior analysts. Their expertise helps maintain high system reliability, security, and efficiency.

How does a Senior Technical Operations Analyst typically collaborate with other departments to resolve technical issues?

A Senior Technical Operations Analyst frequently works cross-functionally with IT, engineering, customer support, and product teams to quickly identify, diagnose, and resolve technical issues. This involves facilitating communication between technical and non-technical stakeholders, prioritizing incidents based on business impact, and ensuring that root causes are addressed to prevent recurrence. Collaboration often includes regular meetings, sharing detailed incident reports, and participating in post-incident reviews to improve processes and response times. Effective teamwork and clear communication are essential for minimizing downtime and ensuring seamless operations.
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Senior Technical Operations Analyst jobs near you
Technical Operations Analyst

Technical Operations Analyst

Next Step Systems

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life

Posted 25 days ago

Job description

Technical Operations Analyst, Chicago, IL
We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.
Technical Operations Analyst Responsibilities
- Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
- Coordinate, plan, and execute firm-wide changes within a global change management framework.
- Providing end user support to employees in Chicago corporate offices and abroad.
- Install, configure, maintain and troubleshoot PC hardware and software.
- User provisioning.
- Providing support for conference room technologies.
- Evaluating and recommending new hardware and software technologies or solutions.
- Assist in procuring, managing, and maintaining technology inventory.
- Support other key initiatives as the business dictates.
- On call coverage in a team rotation.
Technical Operations Analyst Qualifications:
- Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering.
- Exceptional communication and collaboration skills.
- Strong experience supporting and configuring Windows Server, Windows 11.
- Strong knowledge of Group Policy and Active Directory.
- A self-motivated personality with a passion for solving complex problems.
- Proficient in Linux.
- Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols.
- Passionate about technology.
- Ability to manage projects independently.
Technical Operations Analyst Preferred Qualifications:
- Intune management experience.
- Previous mobile device management experience.
- Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
- Familiar with SQL or similar relational database system.
Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.
Keywords: Chicago IL Jobs, Technical Operations Analyst, Linux, Windows Server, Group Policy, Active Directory, DNS, HTTP, TCP/IP, UDP, Atlassian, Confluence, Jira, Bitbucket, SQL, Trading, Financial, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Operations Analysts for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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