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Senior Technical Instructor Jobs in Phoenix, AZ (NOW HIRING)

EPS

Sr. Field Technician

Phoenix, AZ · On-site

$19.50 - $26.50/hr

Talent Development - Instructor-Led Technical Courses and Online Learning * Career Path Planning ... The Sr. Field Technician will inspect, test, and maintain High, Medium, and Low electrical power ...

EPS

Sr. Relay Technician

Phoenix, AZ · On-site

Talent Development - Instructor-Led Technical Courses and Online Learning * Career Path Planning ... The Sr. Relay Technician performs and supervises electrical testing, maintenance and ...

EPS

Field Technician II

Phoenix, AZ · On-site

$19.50 - $26.50/hr

Talent Development - Instructor-Led Technical Courses and Online Learning * Career Path Planning ... working with Sr Technicians. * Consult manuals, schematics, wiring diagrams, and engineering ...

EPS

Field Technician II

Phoenix, AZ · On-site

$19.50 - $26.50/hr

Talent Development - Instructor-Led Technical Courses and Online Learning * Career Path Planning ... working with Sr Technicians. * Consult manuals, schematics, wiring diagrams, and engineering ...

High Priority Plumbing

Field Technician II

Phoenix, AZ · On-site

$19.50 - $26.50/hr

Talent Development - Instructor-Led Technical Courses and Online Learning * Career Path Planning ... working with Sr Technicians. * Consult manuals, schematics, wiring diagrams, and engineering ...

NASS USA

Field Service Technician III

Phoenix, AZ

$32 - $46/hr

... strong technical expertise, a commitment to safety, and disciplined field execution to keep ... Talent development through instructor-led and online learning * Career path planning * Incentives ...

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Senior Technical Instructor information

See Phoenix, AZ salary details

$60.6K

$97.5K

$139.5K

How much do senior technical instructor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior technical instructor in Phoenix, AZ is $97,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $114,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior technical instructors, and how can these be addressed?

Senior Technical Instructors often face the challenge of delivering complex technical concepts to audiences with varied levels of experience. Addressing this requires adaptable teaching methods, such as using real-world examples and hands-on labs to engage diverse learners. Additionally, staying updated with rapidly evolving technologies is crucial, so ongoing professional development and collaboration with subject matter experts are essential. Building strong communication with course participants and regularly gathering feedback also helps ensure effective instruction.

What is a senior technical instructor?

Senior Technical Instructors are experienced professionals who design, develop, and deliver technical training programs for employees or clients. They often specialize in areas such as information technology, engineering, or software, and are responsible for ensuring learners gain practical skills and knowledge. Besides teaching, they may also create training materials, assess learning outcomes, and stay updated on new technologies to keep courses relevant. Senior Technical Instructors typically have several years of industry experience and strong communication skills.

What are the key skills and qualifications needed to thrive as a senior technical instructor, and why are they important?

A Senior Technical Instructor needs deep subject matter expertise, instructional design experience, and often a relevant bachelor's or master's degree. Familiarity with learning management systems (LMS), virtual classroom platforms, and industry-standard certifications (such as CompTIA, Microsoft, or AWS) is highly valuable. Outstanding communication, presentation, and adaptability are crucial soft skills for engaging diverse learners and responding to their needs. These competencies enable effective knowledge transfer, learner engagement, and successful training outcomes in evolving technical environments.

What are popular job titles related to Senior Technical Instructor jobs in Phoenix, AZ?

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Senior Technical Instructor jobs near you

Sr. Partner Technical Delivery Engineer

Dialpad

Phoenix, AZ

Full-time

Re-posted 10 days ago

Job description

About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role
Dialpad's Channel Programs team is the engine behind our global partner ecosystem. We're looking for a Senior Partner Technical Engineer to own the technical enablement experience for Dialpad's partner network: designing and delivering hands-on workshops, building lab environments, certifying partners on our latest products, and driving the pipeline that flows from a well-trained partner base.

This is a high-visibility, high-impact role at the intersection of technical depth and teaching. You'll work closely with Channel Sales, Channel SE, PSO, and Product teams to translate Dialpad's product roadmap into partner-ready training programs — from our CDP 2.0 certification tracks, Agentic AI boot camps, Global Lunch & Learns, and Global Summits.

What you'll do

  • Own end-to-end delivery of technical workshops, boot camps, and summits across NA, EMEA, and ANZ.
  • Coordinate workshop staffing, instructor resources, and logistics for 20+ major events per year.
  • Manage marketing launch coordination and drive channel-driven attendance and registration for every event.
  • Lead the Lunch & Learn roadshow series, currently active across 18 NA cities.
  • Develop comprehensive lab guides with subject-matter experts across all product families.
  • Set up and maintain hands-on lab environments used in live training events.
  • Create and maintain technical playbooks for each product family (Connect, CX, Agentic AI, Managed Services).
  • Own technical LMS content within Docebo, keeping certification material current with product releases.
  • Deliver Capstone certification grading and validation across all four CDP 2.0 tracks, plus bi-annual recertification.
  • Validate new product introductions (NPI) and coordinate content updates with SE teams.
  • Instrument event-to-pipeline attribution: measure ROI and training effectiveness per event and report results to leadership.
  • Support the goal of 100% Strategic Partner certification by the end of Q2 FY27 and 50 Agentic-certified partners by year-end.

Skills you'll bring

  • 5+ years in a technical pre-sales, solutions engineering, partner enablement, or technical training role.
  • Strong hands-on experience with UCaaS, CCaaS, or cloud communications platforms — Dialpad product knowledge a plus.
  • Proven ability to teach and facilitate complex technical concepts to mixed-skill audiences.
  • Experience building and running lab environments for training or certification programs.
  • Excellent project management skills — you can run a multi-city event calendar without dropping a ball.
  • Comfortable owning outcomes: you track pipeline attribution, survey results, and certification completion, not just event attendance.
  • Strong executive presence and communication skills; experience presenting to partner leadership.
  • Willingness to travel ~50+% for in-person events across NA, EMEA, and ANZ.

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee's impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.