Senior Technical Delivery Manager Jobs in Silver Spring, MD

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensuring our customers achieve remarkable business results through technology engagements and (2) driving customer growth through technology expertise, trusted advice, relationships and demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian‑led engagements, including risk management and impediment removal. They also work closely with front‑line sales reps to drive growth in strategic accounts and integrated deals.

• Project, account and relationship management across strategic accounts
• Financial management and opportunity qualification
• Problem identification, project/use‑case definition and demand generation
• Services positioning, account strategy and partnership with Appian Sales, Partners and Customer Success teams
• Lead agile delivery teams and manage enterprise‑scale technology programs
• Collaborate with architects and product designers to design and deliver compelling solutions
• Position technology to meet customers’ strategic goals and build business cases for investment
• Use value‑selling methods to create compelling business benefits for proposals and delivery
• Maintain strategic stakeholder relationships (buyers, influencers, partners)
• Operate in a dynamic, ambiguous environment with a bias for action and strong communication skills

• Experience managing a book of business using financial management tools and metrics
• Leading agile delivery teams and managing enterprise‑scale technology programs, including collaboration with architects and product designers
• Deep understanding of customers’ strategic goals and the ability to position technology to meet them
• Proficiency in value selling and creating compelling business benefits for proposals and delivery
• Ability to develop and maintain strategic relationships with stakeholders, buyers and influencers
• Intellectual curiosity, bias for action, ability to thrive in ambiguity, and excellent communication skills
• Software consulting experience (ideally in ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI) and/or applied knowledge of enterprise architecture, including data management (preferred)

• Proven background in supporting FedCiv contracts
• 5+ years in an agile delivery environment with at least 1 year leading a team
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field
• Willingness to travel 20% or less annually for customer engagement

The role is based at our headquarters in McLean, VA. Employees are expected to work in the office 4–5 days per week to foster collaboration and teamwork.

Base salary range: $125,000—$250,000 USD. The position may also qualify for a government clearance differential and discretionary bonus. Compensation depends on experience, qualifications and market conditions.

• 401(k) plan with company match
• Flexible time off and paid parental leave
• Medical, dental and vision plans
• Life and disability insurance
• Wellness programs, flexible spending and health savings account contributions
• Employee referral and equity award programs (depending on position)
• Learning and development resources including mentorship, first‑friend program, tuition reimbursement and department‑specific training

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us at ReasonableAccommodations@appian.com.