ZipRecruiter

Log In

1

Senior Tech Support Jobs in Texas (NOW HIRING)

McDermott

Senior Technology Spec (IT)

Houston, TX · On-site

The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external ... Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document ...

McDermott

Senior Technology Spec (IT)

Houston, TX · On-site

The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external ... Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document ...

NEOGOV

IT Support Technician, Senior

Victoria, TX · On-site

$20 - $27.50/hr

NEOGOV is seeking a Senior IT Support Technician to provide advanced technical support to City staff. This role involves troubleshooting complex hardware and software issues, leading technical ...

HDR

Senior Technology Designer

San Antonio, TX · On-site

$92K - $98K/yr

Senior Technology Designer At HDR, our employee-owners are fully engaged in creating a welcoming ... support technological advancement, sustainability, and human experience. We bring together ...

HDR

Senior Technology Designer

San Antonio, TX · On-site

$92K - $98K/yr

Senior Technology Designer At HDR, our employee-owners are fully engaged in creating a welcoming ... support technological advancement, sustainability, and human experience. We bring together ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Panelmatic

Senior IT Support Specialist

Houston, TX

We are seeking an experienced Senior IT Support Specialist to provide top-tier technical support and manage various aspects of IT operations. The ideal candidate is a proactive problem solver with ...

next page

Showing results 1-20

All JobsTech Support JobsSenior Tech Support JobsSenior Tech Support Jobs in Texas

Senior Tech Support information

See Texas salary details

$45.9K

$86.9K

$122.5K

How much do senior tech support jobs pay per year?

As of Sep 12, 2026, the average yearly pay for senior tech support in Texas is $86,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $97,200.00 per year, depending on experience, location, and employer.

What is a senior tech support?

Senior Tech Support specialists are experienced professionals who provide advanced technical assistance to customers or internal users. They handle complex technical issues that frontline support staff may not be able to resolve, often involving troubleshooting hardware, software, or network problems. In addition to resolving incidents, they may mentor junior team members, document solutions, and help improve support processes. Their role is crucial in ensuring the stability and efficiency of IT systems within an organization.

What are the key skills and qualifications needed to thrive as a senior tech support?

To thrive as a Senior Tech Support, you need advanced troubleshooting abilities, deep knowledge of operating systems and networks, and usually a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential. Strong communication, patience, and problem-solving skills distinguish top performers in this role. These competencies ensure swift resolution of complex issues, high customer satisfaction, and effective mentoring of junior staff.

What are some common challenges faced by senior tech support professionals, and how can they effectively address them?

Senior Tech Support professionals often encounter complex technical issues that may not have straightforward solutions, requiring in-depth troubleshooting and creative problem-solving. They are also expected to manage escalated customer concerns while balancing multiple priorities and tight deadlines. Effective communication and collaboration with engineering or product teams are essential, as is staying updated on evolving technologies. Building strong relationships across departments can help streamline issue resolution and contribute to overall team success.

What is the difference between Senior Tech Support vs Tech Support Specialist?

AspectSenior Tech SupportTech Support Specialist
Required CredentialsTypically 2+ years experience, certifications like CompTIA A+ or Network+Entry to mid-level, similar certifications often required
Work EnvironmentSupport teams, help desks, on-site or remoteHelp desks, call centers, remote support
Employer & Industry UsageIT departments, tech companies, service providersIT support roles across various industries
Common Search & Comparison IntentUnderstanding seniority, responsibilities, career progressionEntry-level support roles, skill requirements

Senior Tech Support professionals typically have more experience and handle complex issues, mentoring junior staff, and providing advanced solutions. Tech Support Specialists are often entry to mid-level roles focused on resolving common technical problems. The senior role involves greater responsibility, expertise, and often leadership within support teams.

What are the most commonly searched types of Tech Support jobs in Texas?

The most popular types of Tech Support jobs in Texas are:

What cities in Texas are hiring for Senior Tech Support jobs?

Cities in Texas with the most Senior Tech Support job openings:

Infographic showing various Senior Tech Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,931 per year, or $41.8 per hour.

Senior Technology Spec (IT)

Houston, TX • On-site

McDermott
Engineering Professional Services • 10K+ employees
Learn more about McDermottexternal

Full-time

Re-posted 24 days ago

Job description


Job Overview:
The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external issues to improve the technology discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the technology discipline. The Senior Technology Specialist (IT) solves complex problems and uses their discipline-specific knowledge to improve their products or services. The Senior Technology Specialist (IT) impacts a range of customer, operational, project, or service activities with the technology team and other related teams and ensures that they are working within the appropriate guidelines and policies.
Responsibilities
Key Tasks and Responsibilities:
  • Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document Management Systems (EDMS), including day-to-day technical operations
  • Work closely with level 1 global support to resolve the issues and satisfy the requests of 1000+ EPC projects and 30,000+ global users Many of these issues and requests are critical to a project's schedule and profitability and must be handled promptly
  • Engage resources from other IT areas as needed to meet the needs of the global user base
  • Responsible for consolidating user functional requests and preparing development packages consisting of estimates, schedules, specifications, testing, and roll-out plans
  • Manage vendor relationships to keep a complex environment up to date with the latest releases ensuring applications are as secure as possible and providing users with the latest functionality improvements
  • Work with cross-functional teams as required to provide technical recommendations, find possible workarounds, and report root cause analysis
  • Communicate issues and technical roadblocks effectively
  • Working closely with the customer for the HCM track for various requirements
  • Configure and present customized demonstration to address Customer specific requirements
  • Develop and maintain solution expertise, knowledge of developments and new releases in the HCM SaaS solution area

Qualifications
Essential Qualification and Education:
  • Minimum Bachelor's degree in computer science, computer engineering, or related field or equivalent work experience Oracle certification preferred
  • 5+ years of work experience with Oracle Fusion
  • HCM Cloud Skills (Core HR, Recruitment Cloud ORC, Benefits, Talent Management)
  • Excellent interpersonal, communication, organizational, and time management skills
  • Strong technical skills background including HCM Data Loader, HSDL, HCM Extracts, Fast Formulas, Oracle SQL, OTBI, OBIEE, BI Bursting Reports.
  • Self-starter, works independently with minimal supervision, is proactive, and learns quickly

Desired Competencies (Technical/Behavioral Competency) Must Have:
  • Client Facing Experience, Exposure to Implementation projects
  • Experience with various aspects of Oracle HCM implementation including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities
  • Good to have: Knowledge on HCM Rest API

#LI-CA1
#DICE
About Us
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

Apply