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Senior Tech Support Jobs in Colorado (NOW HIRING)

Senior Technology Designer

Greenwood Village, CO · On-site

$103K - $110K/yr

... issue support with minimal senior staff oversight • Lead research, development, and innovation efforts related to low-voltage technology (ICT) engineering and emerging industry practices • ...

Senior Technology Designer

Denver, CO · On-site

$105K - $112K/yr

... support with minimal senior staff oversight Lead research, development, and innovation efforts related to low-voltage technology (ICT) engineering and emerging industry practices Identify and ...

Senior Technology Designer

Denver, CO · On-site

$105K - $112K/yr

... issue support with minimal senior staff oversight • Lead research, development, and innovation efforts related to low-voltage technology (ICT) engineering and emerging industry practices • ...

Bank is seeking a Senior Technology Architect with strategic analysis and enterprise-wide ... Develop scalable solution architectures supporting cloud modernization, API-first strategies, and ...

Bank is seeking a Senior Technology Architect with strategic analysis and enterprise-wide ... Develop scalable solution architectures supporting cloud modernization, API-first strategies, and ...

This role acts as the operational bridge between frontline support staff and senior management, and ... As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ...

Partner with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * This role will occasionally assist with the following: assist with Windows Server and AWS ...

This role acts as the operational bridge between frontline support staff and senior management, and ... As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ...

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * Performs onboarding and offboarding tasks for Employees, Partners, and Contractors.

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * Performs onboarding and offboarding tasks for Employees, Partners, and Contractors.

IT Support Technician

Denver, CO · On-site

$20 - $25/hr

Escalate Level 2+ issues to senior technicians or appropriate support groups. * Maintain a solid understanding of core technologies (networking, telephony, operating systems, hardware, security ...

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Showing results 1-20

Senior Tech Support information

See Colorado salary details

$47.4K

$89.9K

$126.7K

How much do senior tech support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for senior tech support in Colorado is $89,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a senior tech support?

Senior Tech Support specialists are experienced professionals who provide advanced technical assistance to customers or internal users. They handle complex technical issues that frontline support staff may not be able to resolve, often involving troubleshooting hardware, software, or network problems. In addition to resolving incidents, they may mentor junior team members, document solutions, and help improve support processes. Their role is crucial in ensuring the stability and efficiency of IT systems within an organization.

What are the key skills and qualifications needed to thrive as a senior tech support?

To thrive as a Senior Tech Support, you need advanced troubleshooting abilities, deep knowledge of operating systems and networks, and usually a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential. Strong communication, patience, and problem-solving skills distinguish top performers in this role. These competencies ensure swift resolution of complex issues, high customer satisfaction, and effective mentoring of junior staff.

What are some common challenges faced by senior tech support professionals, and how can they effectively address them?

Senior Tech Support professionals often encounter complex technical issues that may not have straightforward solutions, requiring in-depth troubleshooting and creative problem-solving. They are also expected to manage escalated customer concerns while balancing multiple priorities and tight deadlines. Effective communication and collaboration with engineering or product teams are essential, as is staying updated on evolving technologies. Building strong relationships across departments can help streamline issue resolution and contribute to overall team success.

What is the difference between Senior Tech Support vs Tech Support Specialist?

AspectSenior Tech SupportTech Support Specialist
Required CredentialsTypically 2+ years experience, certifications like CompTIA A+ or Network+Entry to mid-level, similar certifications often required
Work EnvironmentSupport teams, help desks, on-site or remoteHelp desks, call centers, remote support
Employer & Industry UsageIT departments, tech companies, service providersIT support roles across various industries
Common Search & Comparison IntentUnderstanding seniority, responsibilities, career progressionEntry-level support roles, skill requirements

Senior Tech Support professionals typically have more experience and handle complex issues, mentoring junior staff, and providing advanced solutions. Tech Support Specialists are often entry to mid-level roles focused on resolving common technical problems. The senior role involves greater responsibility, expertise, and often leadership within support teams.

What are the most commonly searched types of Tech Support jobs in Colorado?

The most popular types of Tech Support jobs in Colorado are:

What cities in Colorado are hiring for Senior Tech Support jobs?

Cities in Colorado with the most Senior Tech Support job openings:

Senior Technology Designer

Greenwood Village, CO • On-site

IMEG Corp
Specialized Design Services • 1 - 5K employees

$103K - $110K/yr

Other

Medical, Life, Retirement, PTO

Posted 26 days ago


Key responsibilities

  • Lead design efforts for low-voltage building systems including IT structured cabling, audio/video, and security.

  • Create detailed designs, specifications, and technical reports in accordance with standards and code requirements.

  • Collaborate with multidisciplinary teams, perform site assessments, and ensure designs meet quality and client standards.


IMEG rating

7.7

Company rating: 7.7 out of 10

Based on 25 frontline employees who took The Breakroom Quiz


Job description

## Senior Technology DesignerApplylocations: Denver Metro, COtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-16274IMEG is hiring a **Senior Technology Designer** in Greenwood Village, CO, to serve as lead designer for large, highly complex projects. In this role, you will collaborate with engineers and consultants to provide project leadership, technical solutions, and client guidance while leading engineering analysis, design, and implementation oversight of low-voltage technology (ICT) systems in buildings. You’ll also manage project budgets, lead training and mentoring initiatives, and partner with cross-functional teams to achieve project objectives and client expectations.**TECHNICAL PATH****Principal Responsibilities**• Lead design efforts for IT structured cabling, audio/video, security, and other low-voltage building systems • Create detailed designs, specifications, and calculations using engineering software and tools in accordance with code requirements and IMEG standards • Perform site assessments and develop technical analyses and reports • Partner with clients to gather project requirements, communicate technical information, and build strong working relationships • Conduct in-process design reviews and ensure designs meet IMEG quality standards, industry standards, and client requirements • Provide technical training, mentoring, and field issue support with minimal senior staff oversight • Lead research, development, and innovation efforts related to low-voltage technology (ICT) engineering and emerging industry practices • Identify and mitigate safety risks associated with low-voltage technology ICT systems • Collaborate with multidisciplinary teams, including engineers, architects, and project managers, to deliver integrated solutions that meet project goals • Lead project interviews and project presentations**Required Qualifications and Skills**• Bachelor of Science (BS) Degree in Electrical, Electronics, Computer or related Engineering, Information Technology, Computer Science, related STEM field, or equivalent required • 14 years of experience minimum required, 16 preferred, in the building design consulting industry OR • Associates degree, or certificate, in Building Information Modeling (BIM) or Engineering preferred • 18 years of experience minimum required, 20 preferred, in the building design consulting or construction industry • Mastery of design techniques, tools, and concepts involved in the production of technical plans and specifications • Mastery of technical and analytical skills including proficiency of principles relating to electrical voltage and current, digital and analog signals, basic IT networking topologies and protocols, as it relates to electrical low-voltage systems design for buildings • Strong training, mentoring and leadership skills • Ability to perform final quality control check in their area of expertise • Ability to sell work and develop client relationships • Excellent communication and interpersonal skills • Ability to work collaboratively in a team environment • Attention to detail and problem-solving skills • Eagerness to adapt to new challenges • Proficient with MS Office Suite including but not limited to Word, Excel, and Outlook • Ability to clearly communicate in both oral and written communication to individuals or groups • Must have the ability to travel up to 50%, including local, domestic, and international travel as needed for business purposes, which may include overnight stays and/or air travel This position is not eligible for sponsorship.***OR*** **PROJECT MANAGEMENT PATH** **Principal Responsibilities** • Coordinate, oversee and manage projects ranging in size and complexity. Serve as the point of contact for teams and clients • Collaborate with business development staff, Project Executives, Client Executives, and Market Directors / Leaders during the initial stages of project opportunities • Assist Project Executives and Client Executives with design scopes of work and fee calculations for proposal generation • Assist Project Executives and Client Executives with contract reviews • Create project schedules including targets for milestones and deadlines • Create monthly billings and submit financial information to Accounting in a timely manner. Update billing projections and estimated completion percentage for all projects monthly • Ensure design follows owner standards and requirements, IMEG standards and code requirements. Ensure design milestone deliverables are achieved, IMEG and client quality control processes are completed, and construction technical support occurs in a timely manner Collaborate with design staff and coordinate scheduling of projects during all phases of design and construction. Schedule and lead progress meetings and provide meeting documentation. • Lead project interviews and project presentations • Respond to and resolve client / construction concerns. Manage change orders and obtain appropriate approvals • Train, mentor, and motivate staff • Build, maintain, and develop client relationships **Required Skills/Abilities** • Demonstrated leadership traits in the Project Management career path • Mastery of the technical aspects of one’s discipline • Mastery of technical and analytical skills including proficiency of principles relating to electrical voltage and current, digital and analog signals, basic IT networking topologies and protocols, as it relates to electrical low-voltage systems design for buildings • Ability to mentor, train, motivate, and lead others • Ability to perform final quality control check in their area of expertise • Ability to sell work and develop client relationships • Strong training and mentoring skills • Excellent communication and interpersonal skills • Ability to work collaboratively in a team environment • Attention to detail and problem-solving skills • Eagerness to adapt to new challenges • Proficiency in the use of BIM software • Proficient with MS Office Suite including but not limited to Word, Excel, and Outlook • Ability to clearly communicate in both oral and written communication to individuals or groups • Ability to travel up to 25% with occasional overnight staysThis position is not eligible for sponsorship. **Why Join Us**IMEG puts people first—with a strong focus on career growth, work-life balance, and meaningful impact. As a 100% employee-owned firm, we offer the resources of a national design leader with the close-knit culture of a local office. You’ll collaborate across disciplines, contribute to innovative, sustainable projects, and shape the communities we serve. Join a team where your ideas are valued, your development is supported, and your work truly matters.**Technology Team Highlights**• IMEG’s Technology Design team provides audiovisual, IT, and communications infrastructure solutions that are intuitive, scalable, and reliable • The team designs structured cabling networks, data center systems, wireless networks, and integrated AV systems for buildings • Technology teams bring experience across 2,500+ projects totaling more than $30B, including corporate headquarters, financial institutions, educational campuses, research labs, and sports and training facilities • The practice focuses on future-proofing facilities by providing ample capacity and flexibility as technology standards continue to evolve • Teams regularly collaborate with security and mechanical/electrical disciplines to support connected, integrated building environments**Locations available:**Greenwood Village, CODenver Metro, COState of Colorado Salary Range: $100,000 – $135,000Minimums and maximums may vary based on location. Individual pay will be based on several factors including experience, knowledge, skills, and abilities of the applicant. Other rewards may include annual bonuses and stock ownership options. In addition, IMEG Corp. provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). This information is being provided in compliance with local laws. Additional information regarding employee benefits may be found on our company website at www.imegcorp.comApply today to join IMEG and help deliver forward-thinking technology solutions that enhance how buildings perform and how people experience them. #J-18808-Ljbffr

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