Job Summary:
IPRO is seeking a Senior System Engineer to enhance their Managed Service Provider (MSP) client environments. The role involves engineering, onboarding, and deploying new client environments, providing advanced support, and implementing process improvements for operational efficiency.
Responsibilities:
โข Engineer, onboard, and deploy new MSP client environments
โข Provide advanced escalation support to Help Desk Technicians and Systems Administrators
โข Conduct advanced network and systems troubleshooting
โข Implement tools, documentation standards, and processes to improve operational efficiency
โข Collaborate with leadership and technical teams to identify and implement process improvements
Qualifications:
Required:
โข Bachelors
โข Project Management
โข VMware / Omnissa Horizon
โข Ninja RMM
โข IT Glue
โข SharePoint
โข Advanced PowerShell scripting
โข SQL
โข Email migrations
โข Debian/Ubuntu Linux
โข CentOS/Rocky Linux
โข Firewalls/Advanced Networking
โข Windows Servers
โข Active Directory
โข 10+ years of experience in an MSP environment or equivalent IT infrastructure role
โข 10+ years of hands-on IT support experience
โข Senior-level experience deploying, managing, and troubleshooting: Windows Server and Desktop operating systems, Active Directory, DNS, Microsoft 365, VMware vSphere, Veeam, Group Policy, Enterprise servers and SAN infrastructure
โข Advanced experience with Fortinet solutions, including: FortiGate Firewalls, Fortinet switches, Fortinet wireless access points, Fortinet security products
โข Strong knowledge of Microsoft Remote Desktop Services, Azure, AWS, and cloud technologies
โข Ability to serve as a Subject Matter Expert (SME) in at least two of the following areas: Networking, VMware vSphere, Current Windows Server platforms, PowerShell, Active Directory, Virtual Desktop Infrastructure (VDI)
Company:
IPRO is a non-profit organization that includes auditors, health care assessment, claim analysts, pharmaceutical & medical health services. Founded in 1984, the company is headquartered in New Hyde Park, USA, with a team of 201-500 employees. The company is currently Growth Stage.