Senior Support Engineer Jobs in Washington, DC (NOW HIRING)

Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Senior Cyber Operations Support Engineer you will collaborate to identify access and collection gaps that can be satisfied through cyber collection and/or preparation activities and leverages all authorized resources and analytic techniques to penetrate targeted networks and/or conducts advanced analysis of collection and open-source data to ensure target continuity; to profile targets and their activities; and develop techniques to gain more target information. You will conduct analysis to determine how targets communicate, move, operate and live based on knowledge of target technologies, digital networks, and the applications on them. You may supervise others in the performance of operational mission support.
Your primary responsibilities will include:
• Develop Intelligence Frameworks: Assess the context and reliability of collected information and develop intelligence frameworks and dissemination plans to provide actionable insights to clients.
• Identify Access and Collection Gaps: Leverage appropriate strategies and prioritize collection efforts to gather relevant data on cyber threats and other cyber operations, analyzing and interpreting complex information to identify key trends and patterns and close data gaps for mission execution.
• Advise Clients: Leverage knowledge of threats to advise clients on threat mitigation strategies and solutions, helping them to enhance their security posture and stay ahead of emerging threats.
• Maintain Threat Awareness: Continuously monitor and maintain awareness of the dynamic threat landscape, identifying and assessing new threats and vulnerabilities to inform intelligence gathering and analysis efforts.
• Provide Actionable Insights: Deliver actionable insights and recommendations to clients, enabling them to make informed decisions and take proactive measures to defend against potential threats.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
• Cyber Threat Analysis Experience: Experience with analyzing and interpreting complex information to identify key trends and patterns in cyber threats, and assessing the context and reliability of collected information.
• Intelligence Framework Development: Experience in developing intelligence frameworks and dissemination plans to provide actionable insights to clients, leveraging knowledge of threats to inform intelligence gathering and analysis efforts.
• Full Spectrum Cyber Operations Strategy Development: Experience with advising clients on full spectrum cyber operation strategies and solutions, helping them to execute mission operations in cyberspace.
• Threat Landscape Awareness: Experience in continuously monitoring and maintaining awareness of the dynamic threat landscape, identifying and assessing new threats and vulnerabilities to inform intelligence gathering and analysis efforts.
• Intelligence Gathering and Dissemination: Experience in leveraging appropriate strategies and prioritizing collection efforts to gather relevant data on cyber threats, and delivering actionable insights and recommendations to clients.
Requires Top Secret Clearance with SCI access
Preferred technical and professional experience
• Advanced Threat Analysis: Experience with analyzing complex threat data to identify trends and patterns, assessing context and reliability of collected information, and developing actionable insights for clients.
• Cybersecurity Solution Development: Experience in developing and implementing threat mitigation strategies and solutions, leveraging knowledge of threats to inform intelligence gathering and analysis efforts.
• Threat Intelligence Leadership: Experience in leading threat intelligence gathering and dissemination efforts, prioritizing collection efforts, and delivering actionable insights and recommendations to clients.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
US Citizenship Required.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.