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Senior Support Engineer Jobs in Riverside, CA (NOW HIRING)

Cushman & Wakefield

Senior Automation Engineer

Rialto, CA · On-site

$104K - $136K/yr

Job Title Senior Automation Engineer Summary Our Purpose: At C&W Services, we live by the belief ... We are seeking a proactive automation controls and technical support engineer for fulfillment ...

Prescient Edge

Senior Systems Engineer

Riverside, CA · On-site

$109K - $149K/yr

Job Title Senior Systems Engineer Location Riverside, CA US (Primary) Category Research ... Support engineering efforts related to system upgrades, enhancements, and technology refresh ...

Skylimit Systems

Sr. Project Engineer

Orange, CA · On-site

$140K - $160K/yr

This opportunity is ideal for an experienced Senior Project Engineer who enjoys owning complex ... Support engineering problem-solving, product improvements, and continuous development initiatives

Johnson & Johnson

Sr. Engineer, Margin Acceleration

Irvine, CA · On-site

$112K - $154K/yr

Learn more at The Sr. Engineer, Margin Acceleration is responsible for leading complex engineering ... Support process, equipment, and project engineering validation activities to ensure successful ...

Tetra Tech

Project/Senior Engineer

Diamond Bar, CA · On-site

$100K - $160K/yr

Preparation of reports including management of the support engineering, geology, and drafting staff, leadership role in writing of well-structured reports suitable for senior review * Participation ...

Tetra Tech, Inc.

Project/Senior Engineer

Diamond Bar, CA · On-site

$100K - $160K/yr

Preparation of reports including management of the support engineering, geology, and drafting staff, leadership role in writing of well-structured reports suitable for senior review * Participation ...

WSP

Senior Mechanical Engineer - Buildings

Riverside, CA · On-site

$100.80 - $147/hr

This Opportunity WSP is currently initiating a search for a Senior Mechanical Engineer to join our ... Support design of HVAC, air distribution, hydronic, plumbing, and building systems * Participate in ...

WSP

Senior Mechanical Engineer - Buildings

Irvine, CA · On-site

$107.50 - $156.60/hr

This Opportunity WSP is currently initiating a search for a Senior Mechanical Engineer to join our ... Support design of HVAC, air distribution, hydronic, and building systems * Participate in the full ...

Structural

Senior Engineer

Anaheim, CA

$109K - $150K/yr

STRUCTURAL TECHNOLOGIESdevelops and integrates products, engineering support, repair and ... STRUCTURAL TECHNOLOGIES is seeking a Senior Structural Engineer to join our Strengthening Division ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Riverside, CA

Senior Support Engineer information

See Riverside, CA salary details

$23.5K

$107.7K

$165.9K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Riverside, CA is $107,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Riverside, CA look for?

The top searched job categories for Senior Support Engineer jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Senior Support Engineer jobs?

Cities near Riverside, CA with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,732 per year, or $51.8 per hour.

Planning, Senior Support

Southern California Edison (SCE)

San Dimas, CA • On-site

$34.33 - $51.54/hr

Full-time

Re-posted 29 days ago

Job description

Join the Clean Energy Revolution
Become a Planning Senior Support at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be responsible for preparing and bundling electrical design packages across multiple internal departments, as well as coordinating project schedules.
As a Planning Senior Support your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
  • Supports in preparing maintenance work packages including development of work plans, defining procedures, drawings, material equipment, and post-maintenance test requirements.
  • Gathers data and information from meter spots and related design work. Supports the development of electrical distribution plans.
  • Assists in providing necessary permits, easement maps, expected construction labor and timeframes.
  • Collaborates with management on technology and process improvements to increase efficiency and quality. Prepares and analyzes daily work schedules to optimize equipment availability and usage and recommends appropriate modifications.
  • Supports specific project development activities, such as interconnection agreement negotiations, permitting and licensing, engineering design, and construction.
  • Helps schedule daily work assignments in a manner that optimizes crew productivity and minimizes overtime expenditures.
  • A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications
  • One year of experience in an analytical role.
  • Experience with customer service, computer software, on-line applications, office equipment, and filing systems.

Preferred Qualifications
  • Experience working in the electric utility industry.
  • Experience with SAP, SharePoint and Adobe Acrobat.
  • Experience with MS Office Suite, including Word, Excel, Outlook and PowerPoint.
  • Experience with AutoCAD and Auto Desk Utility Design (AUD).
  • Experience with Design Manager (DM).
  • Experience with Customer Service.

Additional Information
  • This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
  • Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
  • Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
  • Position will require up to 20% traveling and being out in the field throughout the SCE service territory.
  • Relocation does not apply to this position.
  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Reference our Information Guides for the following tests: EEI BCAB (Test #5206). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.

About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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