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Senior Support Engineer Jobs in Portland, ME (NOW HIRING)

Haley & Aldrich

Senior Civil Engineer 3

Portland, ME · On-site

We are currently seeking a Senior Civil Engineer 3 towork in a technical support role with highly skilled professionals on diverseproject teams in a dynamic environment. This is an excellent ...

H&H

Senior Structural Engineer

Yarmouth, ME · On-site

$103K - $139K/yr

  • Retirement

H&H is offering an exciting opportunity for a Senior Structural Engineer to join our Yarmouth, ME ... We are currently growing our design services and client base to support client and project needs in ...

H&H

Senior Structural Engineer

Yarmouth, ME · On-site

$103K - $139K/yr

  • Retirement

H&H is offering an exciting opportunity for a Senior Structural Engineer to join our Yarmouth, ME ... We are currently growing our design services and client base to support client and project needs in ...

H&H

Senior Structural Engineer

Yarmouth, ME · On-site

$103K - $139K/yr

  • Retirement

H&H is offering an exciting opportunity for a Senior Structural Engineer to join our Yarmouth, ME ... We are currently growing our design services and client base to support client and project needs in ...

Michael Page USA

Senior Manufacturing Engineer

Portland, ME · On-site

$100K - $120K/yr

  • Medical

  • Retirement

  • PTO

The Senior Manufacturing Engineer is responsible for manufacturing engineering, process development ... Collaborate with product engineering, quality, and operations teams to support new and existing ...

Lanco Integrated

Senior Automation Controls Engineer

Westbrook, ME · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Senior Automation Controls Engineer Pay: $80k - $100k on experience; overtime eligible Location ... Mentor and support electrical and mechanical technicians during builds and debug. * Contribute to ...

Lanco Integrated

Senior Automation Controls Engineer

Westbrook, ME · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Senior Automation Controls Engineer Pay: $80k - $100k on experience; overtime eligible Location ... Mentor and support electrical and mechanical technicians during builds and debug. * Contribute to ...

LaBella Associates

Senior Gas Project Engineer

Portland, ME · On-site

$125K - $160K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Senior Gas Project Engineer(s) for our gas group in several locations ... Coordinate with all project stakeholders and act in the interest of our clients to support their ...

LaBella Associates

Senior Gas Project Engineer

Portland, ME · On-site

$125K - $160K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Senior Gas Project Engineer(s) for our gas group in several locations ... Coordinate with all project stakeholders and act in the interest of our clients to support their ...

LaBella Associates

Senior Gas Project Engineer

Portland, ME · On-site

$125K - $160K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Senior Gas Project Engineer(s) for our gas group in several locations ... Coordinate with all project stakeholders and act in the interest of our clients to support their ...

Trilon Group

Senior Water Resources Engineer

Kennebunk, ME · On-site

$85K - $105K/yr

  • Medical

  • PTO

Senior Water Resources Engineer Department: Water Resources Employment Type: Full Time Location ... We believe that each day is an opportunity to support one another, to support our clients, and to ...

HNTB

Senior Project Engineer

South Portland, ME · On-site

$110K - $172K/yr

Uses senior-level technical expertise to consider broad range of engineering solutions ... Understands and supports the objectives that are responsible for successful project delivery ...

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Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Portland, ME

Senior Support Engineer information

See Portland, ME salary details

$23.3K

$107.1K

$165K

How much do senior support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior support engineer in Portland, ME is $107,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,600.00 and $129,200.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Portland, ME look for?

The top searched job categories for Senior Support Engineer jobs in Portland, ME are:

What cities near Portland, ME are hiring for Senior Support Engineer jobs?

Cities near Portland, ME with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you

Senior Civil Engineer 3

Haley & Aldrich

Portland, ME • On-site

Full-time

Re-posted 24 days ago

Haley & Aldrich rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

66th of 449 rated engineering

Job description

We are looking to add new talent to our growing team! We are currently seeking a Senior Civil Engineer 3 towork in a technical support role with highly skilled professionals on diverseproject teams in a dynamic environment. This is an excellent opportunity tojoin a growing group and company and get involved in a variety of projects fora diverse range of clients. This is a full-time position located in our Boston, MA, Rocky Hill, CT, Bedford, NH, or Portland, ME office.
DUTIES/RESPONSIBILITIES
In this position, you will:

  • Provide senior-level technical review of data collection, synthesis, and analysis using approved procedures consistent with the state of the practice in geothermal heating and cooling, or appropriate for their discipline in site remediation.
  • Assist in identifying technical issues and approaches for evaluation for specific projects and for broader application in the practice.
  • Be familiar with local, state, and federal regulations applicable to geothermal heating and cooling.
  • Serve as Project Manager to track project budgets and schedules, and provide mentoring to support staff involved in geothermal feasibility studies, field monitoring of drilling, pilot testing, geothermal exchanger installation, and sampling and analysis in connection with permitting, schematic design and detailed design development.
  • Support Construction Administration for the geothermal practice, including review of bids, submittals, practice questions and comments, and requests for information (RFIs).
  • Review and edit electronic and written documentation by others of project-related activities in the field and office.
  • Support the design development process, including preparing plans, details, specifications, and technical sections of project communications, work plans, and reports including interface with other technical disciplines supporting the built environment.
  • Perform work in accordance with company and client Health & Safety protocols.
  • Comply with the Guiding Principles and Code of Behavior articulated in our Company Charter.

SKILLS/EXPERIENCE
Minimum Skills and Requirements:

  • Minimum of Bachelor of science in civil, environmental, or mechanical engineering.  Master's degree in engineering or engineering management preferred.
  • Minimum 10 years of engineering consulting experience, including geothermal feasibility studies, design development. 
  • Experience with geothermal feasibility studies and design development and closed-loop hydronic and open pumping system designs is a plus.
  • Strong foundation in pipe hydraulics for pump sizing and geothermal borefield design.
    Professional Engineer license is required, or ability to obtain reciprocity within six months, in MA, NH, CT, ME, or NY.
  • Minimum of 5 years of project management experience, with a proven track record of meeting project outcome targets.
  • Excellent written and verbal communication skills.
  • Computer Skills - Strong computer literacy skills including proficiency in industry standard software; ArcGIS is a plus.
  • OSHA 40-hour HAZWOPER training preferred but not required.

The salary range for this position in Boston, MA is 110,000 - 127,000 annually. Actual compensation will be based upon a variety of factors such as education, related work experience, certificates, skills, and current market conditions. Haley & Aldrich reviews salary ranges each quarter to assess competitiveness with the market. 

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