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Senior Support Engineer Jobs in Lawrence, KS (NOW HIRING)

Terracon

Senior Staff Engineer

Topeka, KS · On-site

$70 - $90/hr

Work closely with senior-level project manager to gain project management and engineering ... and other support personnel. * Interact with client and project team in developing scope of ...

TERRACON

Senior Staff Engineer

Topeka, KS · On-site

$98K - $135K/yr

Work closely with senior-level project manager to gain project management and engineering ... and other support personnel. * Interact with client and project team in developing scope of ...

TERRACON

Senior Staff Engineer

Topeka, KS · On-site

$98K - $135K/yr

Work closely with senior-level project manager to gain project management and engineering ... and other support personnel. * Interact with client and project team in developing scope of ...

Vantage MedTech

Senior NPI Engineer

Olathe, KS · On-site

$90 - $130/hr

Senior NPI Engineer Location: Olathe, KS Department: New Product Introduction Reports to: Director ... Support the development of cost-effective manufacturing strategies and identify opportunities for ...

Vantage MedTech

Senior NPI Engineer

Olathe, KS · On-site

$101K - $138K/yr

Senior NPI Engineer Location: Olathe, KS Department: New Product Introduction Reports to: Director ... services, supporting the advancement of medical technologies from concept through to product ...

GBA Companies

Senior Electrical Engineer

Lenexa, KS · On-site

$100K - $130K/yr

Senior Electrical Engineer Location: Lenexa, KS Build Your Future with GBA At GBA, you'll help ... Support projects throughout design and construction while helping ensure solutions meet client ...

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Senior Support Engineer information

See Lawrence, KS salary details

$20.5K

$94.3K

$145.2K

How much do senior support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior support engineer in Lawrence, KS is $94,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $113,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Lawrence, KS?

For Senior Support Engineer jobs in Lawrence, KS, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Lawrence, KS look for?

The top searched job categories for Senior Support Engineer jobs in Lawrence, KS are:

What cities near Lawrence, KS are hiring for Senior Support Engineer jobs?

Cities near Lawrence, KS with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Lawrence, KS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $94,271 per year, or $45.3 per hour.

Senior Application Support Engineer - Java/SaaS

Associated Wholesale Grocers

Kansas City, KS • On-site

$120K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Associated Wholesale Grocers rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

20th of 124 rated grocery stores

Job description

Senior Applications Support Engineer (Java/SaaS)
Location: AWG Support Center - 5000 Kansas Ave
Department: IT

 

Are you a master of troubleshooting, incident management, and system stability? At AWG we are moving towards running our Retail operations on top-tier SaaS and enterprise products. We are currently midway through a significant technology modernization, transitioning from legacy COBOL-based systems to a modern, integrated environment. As a Senior Application Support Engineer, you are a critical technical anchor for this hybrid ecosystem. This is a support-centric role where your primary mission is to ensure operational continuity. You will act as a functional lead for high-priority production incidents, maintaining the health of our evolving environment and using your Java expertise to fix, patch, and optimize the custom integrations that keep our systems running.

 

Key Responsibilities

  • SaaS Ecosystem Maintenance:  You will monitor the health of our integrated SaaS platforms, manage vendor-related issues, and ensure that our custom integration layers remain stable and secure.
  • Java Patching & Enhancement: When our vendor products or modernization efforts require customization or integration fixes, you will jump into the code. Deliver high-quality Java/MFT patches, bug fixes, and maintenance enhancements.
  • System Stability & Reliability: Proactively identify recurring pain points and performance bottlenecks. Use your SQL skills to analyze logs, optimize queries, and automate routine support tasks to prevent future system downtime.
  • Technical Stewardship: Review peer changes with a focus on safe deployment and regression testing. You are responsible for ensuring that all support activities maintain the integrity of our production environment.

Technical Requirements

  • Java/Spring Proficiency: 3+ years of Java/Spring Boot experience. Your strength should be in navigating, debugging, and patching existing codebases, rather than development.
  • Integration Troubleshooting: Experience debugging, web services, and file-transfer processes. You should be adept at determining whether an issue lies within a SaaS vendor's platform, our integration layer, or legacy systems.

Preferred Qualifications

  • Specialized Systems: Experience with Java batch (JBeret), IBM App Connect (ACE), or file-transfer software (e.g., Cleo Harmony).

Why Join Us?

  • Be the Expert: Your role is vital. You aren't just one of many developers; you are the technical expert who ensures our business stays running.
  • Be at the Center of Transformation: You will be instrumental in supporting our Retail domain as we modernize our tech stack, gaining valuable experience in maintaining the bridge between legacy architecture and modern SaaS solutions.

Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and 3,500 locations throughout 33 states from 9 wholesale division support centers. Consolidated sales for AWG in 2025 were $12.2 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com.

 Benefits:

  • Medical, Dental, & Vision Insurance

  • Health Savings Account

  • Dependent Care Flexible Spending Account

  • Paid Vacation, Holiday, and Sick Time

  • 401(k) with 4% match along with 3 other contributions

  • Tuition Reimbursement

  • Basic & Supplemental Life and AD&D

  • Employee Assistance Program

  • Short-Term and Long-Term Disability 

  • Wellness Program

  • Yearly Holiday Bonus

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