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Senior Support Engineer Jobs in Jaffrey, NH (NOW HIRING)

Senior Performance Engineer

Fitchburg, MA · On-site

$102.43 - $159.03/hr

Senior Performance Engineer Location: Fitchburg, MA, US, 01420 Job ID: 114730 The Leonardo DRS ... Support or lead investigations into flow, pressure, temperature, loss, leakage, and energy ...

The Senior Product Engineer will also support the overall business by executing the technical aspects of the strategic plans of the organization, act as the technical liaison expert for sales and ...

The Senior Product Engineer will also support the overall business by executing the technical aspects of the strategic plans of the organization, act as the technical liaison expert for sales and ...

Sr. Automation Engineer

Bedford, NH · On-site

$102K - $134K/yr

JOB SUMMARY The Senior Automation Engineer works under the direction of the Senior Automation ... Support all GMP and non-GMP systems and other auxiliary equipment with Programmable Logic ...

Sr. Automation Engineer

Bedford, NH · On-site

$102K - $134K/yr

JOB SUMMARY The Senior Automation Engineer works under the direction of the Senior Automation ... Support and maintain reporting services and report creation. * Take leadership during the entire ...

Senior Highway Engineer

Keene, NH · Hybrid

$120K - $135K/yr

Inspire Progress as a Senior Highway Engineer -- Advance Transportation Solutions That Connect ... Guide and mentor junior engineering staff, including providing technical reviews and support

Senior Performance Engineer

Fitchburg, MA · On-site

$102K - $159K/yr

The engineer in this role will provide direct contributor work in analysis, design development, and ... Support or lead investigations into flow, pressure, temperature, loss, leakage, and energy ...

Senior Performance Engineer

Fitchburg, MA · On-site

$102K - $159K/yr

The engineer in this role will provide direct contributor work in analysis, design development, and ... Support or lead investigations into flow, pressure, temperature, loss, leakage, and energy ...

Senior SSL Industrialization Engineer

Hillsborough, NH · On-site

$101K - $138K/yr

Senior SSL Industrialization Engineer Hillsboro, New Hampshire, United States Sense the power of ... Develop and maintain detailed project timelines and schedules to support customer RFQs, product ...

Senior Metrology Engineer

Nashua, NH · On-site

$95K - $123K/yr

Join our team as a Senior Metrology Engineer! Join us as a Senior Metrology Engineer and drive ... Support selection and qualification of fixtures, tooling, and metrology equipment; maintain ...

Senior Metrology Engineer

Nashua, NH · On-site

$95K - $123K/yr

Join our team as a Senior Metrology Engineer! Join us as a Senior Metrology Engineer and drive ... Support selection and qualification of fixtures, tooling, and metrology equipment; maintain ...

Senior Metrology Engineer

Nashua, NH · On-site

$105K - $144K/yr

Join our team as a Senior Metrology Engineer! Join us as a Senior Metrology Engineer and drive ... Support selection and qualification of fixtures, tooling, and metrology equipment; maintain ...

The Senior Designer position we are seeking to fill requires 15+ years of experience in the ... its support of Model Based Engineering via Model Based Definition. In addition, your technical ...

We are currently seeking a Senior Civil Engineer 3 towork in a technical support role with highly skilled professionals on diverseproject teams in a dynamic environment. This is an excellent ...

Designer Senior

Merrimack, NH · On-site

$97K - $164K/yr

The Senior Designer position we are seeking to fill requires 15+ years of experience in the ... its support of Model Based Engineering via Model Based Definition. In addition, your technical ...

We are currently seeking a Senior Civil Engineer 3 towork in a technical support role with highly skilled professionals on diverseproject teams in a dynamic environment. This is an excellent ...

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Showing results 1-20

Senior Support Engineer information

See Jaffrey, NH salary details

$21.8K

$99.9K

$153.9K

How much do senior support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior support engineer in Jaffrey, NH is $99,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $120,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Jaffrey, NH are hiring for Senior Support Engineer jobs?

Cities near Jaffrey, NH with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Jaffrey, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $99,940 per year, or $48 per hour.

Senior Performance Engineer

Leonardo DRS

Fitchburg, MA • On-site

$102.43 - $159.03/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Leonardo DRS rating

8.2

Company rating: 8.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

86th of 545 rated manufacturers


Job description

Senior Performance Engineer

Location: Fitchburg, MA, US, 01420

Job ID: 114730

The Leonardo DRS Naval Power Systems business is a trusted provider of innovative naval gas and hybrid power systems, control technology and support solutions for the U.S. Navy and navies around the world.

Job Summary

Join our Fitchburg, MA team as an experienced engineer supporting the performance, flow path, and thermal-fluid design considerations of steam turbines and related turbomachinery. This role blends thermodynamic and aerodynamic engineering responsibilities into a single performance-focused position responsible for evaluating energy distribution, flow behavior, efficiency, and overall turbine performance.

The engineer in this role will provide direct contributor work in analysis, design development, and problem resolution while partnering across mechanical, structural, acoustic, and systems disciplines. Depending on level, this position may also provide technical leadership, mentor junior engineers, and independently lead focused analysis efforts or trade studies.

What You Will Do
  • Perform thermodynamic and aerodynamic analyses to support the design, evaluation, and optimization of steam turbine flow paths and associated components.
  • Assess turbine performance through a combination of 0D, 1D, 2D, CFD, and related engineering analysis methods using commercial tools, internal methods, or equivalent developed approaches.
  • Support or lead investigations into flow, pressure, temperature, loss, leakage, and energy distribution issues within turbine systems.
  • Contribute to the design and evaluation of turbine flow path features including nozzles, buckets, valves, inlet flow passages, seals, packing, exhaust plenums, and related hardware as applicable.
  • Develop and execute trade studies that balance performance goals with mechanical, structural, acoustic, manufacturability, and program requirements.
  • Shape or evaluate overall steam path architecture to enable stable flow behavior and efficient energy conversion.
  • Collaborate with cross-functional teams to integrate thermo-aerodynamic design considerations into broader product development efforts.
  • Prepare and present technical analyses, recommendations, and status updates to engineering leadership and program stakeholders.
  • At higher levels, provide technical guidance, mentor earlier career engineers, and independently drive focused work scopes to closure.
Education & Experience Requirements
  • Bachelor’s degree in aerospace engineering, mechanical engineering, or related technical field with progressively responsible relevant experience; typical target range is Senior through Senior Principal.
  • Strong experience in turbomachinery, steam turbines, gas turbines, rotating machinery, or related thermal-fluid performance applications.
  • Experience in thermodynamic analysis, aerodynamic analysis, or integrated performance analysis of turbine or turbo machinery systems.
  • Proficiency in compressible fluid flow, fluid mechanics, heat transfer, and thermodynamics as applied to rotating machinery.
  • Experience with performance modeling methods such as bulk flow, lumped parameter, meanline, throughflow, or related engineering analyses.
  • Working knowledge of loss mechanisms, flow path shaping, leakage effects, and performance tradeoffs in turbine systems.
  • Experience using commercial CFD and engineering analysis tools such as Ansys Fluent, CFX, TurboGrid, BladeModeler, or equivalent software.
  • Ability to work effectively across multiple engineering disciplines and make sound engineering tradeoffs in a complex product environment.
Secondary Skills, Experience, and Aptitude to Grow
  • Experience with steam as a working fluid and performance considerations specific to steam turbine systems.
  • Experience evaluating seals, packing, exhaust hoods, valves, or auxiliary flow applications in rotating machinery.
  • Experience with parameterized models, design studies, optimization methods, or thermal-fluid interaction analyses.
  • Exposure to Navy Nuclear applications, defense industry product lines, or highly regulated engineering environments.
  • Ability to independently lead technical tasks and contribute to planning, estimation, and execution of analysis work packages.

U.S. Citizenship required. This position may require an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

The salary range for this position is $102,433/year to $159,027/year. This range reflects the good faith estimate of pay the employer is willing to offer at the time of posting. Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as prior work experience, specific skills and competencies, education/training, and certifications.

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well‑being. We develop our talent by offering programs and activities to support career‑growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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About Leonardo DRS

Sourced by ZipRecruiter

Industry

Navigational, measuring, electromedical, and control instruments manufacturing and communications equipment manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Arlington, VA, US

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