ZipRecruiter

Log In

1

Senior Spanish Speaking Call Center Jobs in Phoenix, AZ

LanceSoft, Inc.

Call Center Representative

Phoenix, AZ

$16 - $19.75/hr

Spanish-speaking candidates strongly preferred * Experience participating in process improvement ... At least two consecutive years of experience in a fast-paced call center * Experience in national ...

Lancesoft - Viren

Be Seen First

Call Center Representative

Phoenix, AZ · On-site

$20/hr

We are seeking a customer-focused Call Center Representative to support inbound customer service ... Bilingual Spanish language skills preferred. * Experience supporting process improvement ...

Aspen Dental

Scheduling Center Agent

Phoenix, AZ

$15.50/hr

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Additional compensation is offered for designated Spanish-speaking roles. Compensation and Benefits:

LHH US

Call Center Rep

Mesa, AZ · On-site

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Bilingual Spanish preferred for higher pay rate Interested? Apply now! Pay Details: $21.00 to $22 ...

New

LHH US

Call Center Rep

Mesa, AZ · On-site

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Bilingual Spanish preferred for higher pay rate Interested? Apply now! Pay Details: $21.00 to $22 ...

New

next page

Showing results 1-20

People also search for

All JobsSenior Spanish Speaking Call Center JobsSenior Spanish Speaking Call Center Jobs in Phoenix, AZ

Senior Spanish Speaking Call Center information

See Phoenix, AZ salary details

$24.8K

$79.7K

$162.3K

How much do senior spanish speaking call center jobs pay per year?

As of May 28, 2026, the average yearly pay for senior spanish speaking call center in Phoenix, AZ is $79,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $102,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Spanish Speaking Call Center Representative, and why are they important?

To thrive as a Senior Spanish Speaking Call Center Representative, you need fluency in Spanish and English, excellent customer service abilities, and prior experience in call center operations. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes industry-specific certifications are commonly required. Outstanding communication, problem-solving, and leadership skills help you handle complex customer inquiries and mentor junior staff. These skills ensure effective customer support, high satisfaction rates, and smooth team operations in a bilingual service environment.

What are some common challenges faced by Senior Spanish Speaking Call Center agents, and how can they be effectively managed?

Senior Spanish Speaking Call Center agents often handle complex customer issues, which can include managing escalated calls, addressing language and cultural nuances, and supporting less experienced team members. Balancing high call volumes with quality service can be demanding, especially when navigating between Spanish and English for documentation or communication with colleagues. Effective time management, ongoing training, and using customer relationship management (CRM) tools can help agents stay organized and maintain high service standards. Collaborating closely with supervisors and fellow agents also fosters a supportive work environment and helps resolve challenges more efficiently.

What are Senior Spanish Speaking Call Center representatives?

Senior Spanish Speaking Call Center representatives are experienced professionals who handle customer service, support, or sales calls in both Spanish and English. They manage complex customer inquiries, resolve escalated issues, and often mentor or train junior team members. Their bilingual skills allow companies to effectively assist Spanish-speaking clients, ensuring clear communication and customer satisfaction. In addition to providing support, they may also help improve processes and contribute to team performance goals.

What is the difference between Senior Spanish Speaking Call Center vs Spanish Customer Service Representative?

AspectSenior Spanish Speaking Call CenterSpanish Customer Service Representative
CredentialsHigh school diploma or equivalent; experience preferredHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or office environment, customer-focused
Industry UsageCommon in customer support, sales, technical supportPrimarily customer service, support roles
Search & Comparison IntentLooking for experienced roles with leadership or advanced responsibilitiesEntry to mid-level customer service roles

The Senior Spanish Speaking Call Center role typically involves more experience, potential leadership duties, and handling complex customer issues, whereas the Spanish Customer Service Representative focuses on providing basic support and assistance. Both roles require fluency in Spanish and work in similar environments, but the senior position often demands more skills and experience.

What are the most commonly searched types of Spanish Speaking Call Center jobs in Phoenix, AZ? The most popular types of Spanish Speaking Call Center jobs in Phoenix, AZ are:
What are popular job titles related to Senior Spanish Speaking Call Center jobs in Phoenix, AZ? For Senior Spanish Speaking Call Center jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Senior Spanish Speaking Call Center jobs in Phoenix, AZ look for? The top searched job categories for Senior Spanish Speaking Call Center jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Senior Spanish Speaking Call Center jobs? Cities near Phoenix, AZ with the most Senior Spanish Speaking Call Center job openings:
Senior Spanish Speaking Call Center jobs near you
Call Center Representative - Spanish

Call Center Representative - Spanish

Axius Technologies

Phoenix, AZ • Remote

$20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Get AI-powered advice on this job and more exclusive features. Axius Technologies Inc. Pay Range This range is provided by Axius Technologies Inc.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range $20.00/hr - $20.00/hr Job Title Bilingual Call Center Agent Location Phoenix, AZ 85007 (Remote) Duration 6 Months Remote Requirements 100% Remote - Candidates MUST be located within 1 hour of Phoenix or Tucson. Language Requirement Spanish-speaking Experience Requirement Candidates MUST have 1 year of recent call center experience.

Job Description Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. Answering incoming phone calls in a fast paced environment.

Resolving Tier 1 level issues. Reviewing taxpayer accounts. Verifying, gathering and simultaneously updating key information.

Educating taxpayers of online resources and current tax policies. Submitting requests for payment arrangements. Documenting actions taken into multiple systems.

Participating in all team engagement activities. Meeting performance expectations. Skills Required Strong ability to multitask.

Basic use of Microsoft Word, Excel and Google Workspace. Basic math skills are required — addition, subtraction, multiplication and division. Communicate well both in writing and verbally.

Great interpersonal skills. Retain knowledge easily. Creative in problem solving.

Goal oriented. Organized. Skills Preferred Spanish-speaking.

Experience Required Previous two positions should each be at least one consecutive year in a fast‐paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support). Experience Preferred Experience with participating in process improvement activities.

Education Required High school diploma or equivalent. Seniority Level Mid‐Senior level. Employment Type Contract.

Job Function Customer Service. Industry: Government Administration. Referrals increase your chances of interviewing at Axius Technologies Inc.

by 2x. #J-18808-Ljbffr

Apply