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Entry Level Bilingual Call Center Representative Jobs in Phoenix, AZ

TEEMA

Bilingual Call Center Representative

Phoenix, AZ · On-site

$18 - $20/hr

Job Summary Bilingual Call Center Representative TEEMA Contract Hybrid | Phoenix, AZ, United States The Opportunity You're the kind of person who is always looking to learn. You want to grow into ...

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Monogram Health, Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Call Center Representative Position: Onsite Call Center Representative The Onsite Call Center ... English language proficiency required; bilingual (Spanish/English) preferred. * Proven ability to ...

Lancesoft - Viren

Be Seen First

Call Center Representative

Phoenix, AZ · On-site

$20/hr

We are seeking a customer-focused Call Center Representative to support inbound customer service ... Bilingual Spanish language skills preferred. * Experience supporting process improvement ...

Landings Credit Union

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you ... Use bilingual or multilingual skills, if applicable, to better support our diverse membership What ...

Monogram Health

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... English language proficiency required; bilingual (Spanish/English) preferred. * Proven ability to ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... English language proficiency required; bilingual (Spanish/English) preferred. * Proven ability to ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... English language proficiency required; bilingual (Spanish/English) preferred. * Proven ability to ...

LHH US

Call Center Rep

Mesa, AZ · On-site

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Bilingual Spanish preferred for higher pay rate Interested? Apply now! Pay Details: $21.00 to $22 ...

New

LHH US

Call Center Rep

Mesa, AZ · On-site

$21 - $22/hr

Call Center Rep LHH Recruitment is partnering with a company near Mesa who is supporting a call ... Bilingual Spanish preferred for higher pay rate Interested? Apply now! Pay Details: $21.00 to $22 ...

New

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who ... This is an entry-level job and is perfect for someone who wants to get their foot in the door into ...

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All JobsEntry Level Bilingual Call Center Representative JobsEntry Level Bilingual Call Center Representative Jobs in Phoenix, AZ

Entry Level Bilingual Call Center Representative information

See Phoenix, AZ salary details

$11

$21

$33

How much do entry level bilingual call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level bilingual call center representative in Phoenix, AZ is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.93 per hour, depending on experience, location, and employer.

How do I become a call center agent with no experience?

To become an entry-level bilingual call center representative with no experience, focus on developing strong communication skills, basic computer literacy, and language proficiency. Many employers provide on-the-job training, so demonstrating a positive attitude and willingness to learn can help you secure the role; some positions may also require a high school diploma or equivalent.

What is the difference between Entry Level Bilingual Call Center Representative vs Customer Service Associate?

AspectEntry Level Bilingual Call Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; bilingual skillsHigh school diploma or equivalent; may require bilingual skills
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, service counters, in-person interactions
Employer & IndustryCall centers, telecommunications, customer supportRetail stores, hospitality, service industries
Search & Comparison IntentJob roles involving bilingual call handlingCustomer service roles in various industries

The Entry Level Bilingual Call Center Representative primarily handles inbound and outbound calls in a call center environment, requiring bilingual skills and focusing on customer support. In contrast, a Customer Service Associate often works in retail or service settings, providing in-person assistance. Both roles require similar credentials but differ mainly in work environment and industry focus.

What are the most commonly searched types of Bilingual Call Center Representative jobs in Phoenix, AZ? The most popular types of Bilingual Call Center Representative jobs in Phoenix, AZ are:
What are popular job titles related to Entry Level Bilingual Call Center Representative jobs in Phoenix, AZ? For Entry Level Bilingual Call Center Representative jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Entry Level Bilingual Call Center Representative jobs in Phoenix, AZ look for? The top searched job categories for Entry Level Bilingual Call Center Representative jobs in Phoenix, AZ are:
Entry Level Bilingual Call Center Representative jobs near you
Bilingual Call Center Representative

Bilingual Call Center Representative

TEEMA

Phoenix, AZ • On-site

$18 - $20/hr

Contractor

Posted 5 days ago

Job description

Job Summary

Bilingual Call Center Representative

TEEMA

Contract

Hybrid | Phoenix, AZ, United States


The Opportunity

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. TEEMA promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At TEEMA we breed winners.


Responsibilities

  • Maintain bilingual communication to serve both English and Spanish speakers.

  • Respond to customer inquiries via phone, email, and chat with accuracy and empathy.

  • Meet daily, weekly, and monthly performance targets (CSAT, handle time, first contact resolution).

  • Resolve escalated issues by researching solutions and coordinating with internal teams.

  • Document interactions and update customer records in the CRM accurately.

  • Proactively use the sales pipeline to forecast potential opportunities by territory.

  • Maintain high activity visibility; log daily activities and outcomes in reports.

  • Continuously develop product knowledge to provide accurate information and recommendations.

  • Identify upsell or cross-sell opportunities aligned with customer needs.

  • Collaborate with team members to share insights and contribute to process improvements.

  • Escalate compliance or policy deviations to the appropriate stakeholders promptly.

  • Adhere to contract-term requirements and scheduling for hybrid work environment.


Experience/Qualifications

  • Bilingual proficiency in English and Spanish, verbal and written.

  • Experience in inbound/outbound call center with customer empathy.

  • Meet and exceed CSAT, average handle time, and first contact resolution targets.

  • Strong CRM documentation accuracy for customer interactions and updates.

  • Ability to research and resolve escalated issues across internal teams.

  • Compliance awareness; escalate policy deviations promptly.

  • Proactive opportunity spotting for upsell/cross-sell aligned with needs.

  • Maintain high activity visibility with daily/weekly/monthly activity logs.

  • Solid product knowledge and continuous learning mindset.

  • Hybrid work scheduling adherence and flexibility for contract role.


What's in it for you? (Salary, Commissions & Benefits)

  • Hybrid work model based in Phoenix, AZ — split your time between the office and remote work for flexibility and local collaboration

  • Competitive base salary as the core of your compensation package

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

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