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Senior Software Support Engineer Jobs in Milwaukee, WI

Kforce Technology Staffing

Senior Software Engineer

West Bend, WI · On-site

$123K - $163K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kforce has a client in West Bend, WI that is seeking a Senior Software Engineer who will be supporting greenfield development. Duties: * Build APIs and event-driven services * Execute against ...

Gehc

Senior Software Engineer - Digital

Waukesha, WI

$122K - $161K/yr

Summary We are seeking a Senior Software Engineer for ECG Management with deep experience ... Support process improvements which guide the development, sustaining & support activities * Work ...

Nuuly

Nuuly Senior Software Engineer

Milwaukee, WI · On-site

$120K - $159K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support * Contributing to operational guidelines, system reliability practices, and post-mortem ... software engineering experience with ~2 years of senior-level responsibilities such as taking ...

Nuuly

Nuuly Senior Software Engineer

Milwaukee, WI · On-site

$120 - $160/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support * Contributing to operational guidelines, system reliability practices, and post-mortem ... software engineering experience with ~2 years of senior-level responsibilities such as taking ...

Advicent Solutions

Senior Software Developer

Milwaukee, WI · On-site

$53.75 - $71/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

InvestCloud (formerly Advicent) is looking for a talented and motivated Senior Software Developer ... You will deliver and support our web-based financial planning applications using technologies such ...

ULINE

Senior Software Developer - Java

Milwaukee, WI · On-site

$96K - $148K/yr

  • Medical

  • Retirement

  • PTO

Senior Software Developer - Java Pay from $96,000 to $148,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ready to design, innovate and lead in a ...

ULINE

Senior Software Developer - Java

Milwaukee, WI · On-site

$96K - $148K/yr

  • Medical

  • Retirement

  • PTO

Senior Software Developer - Java Pay from $96,000 to $148,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ready to design, innovate and lead in a ...

ULINE

Senior Software Developer - Java

Kenosha, WI · On-site

$96K - $148K/yr

  • Medical

  • Retirement

  • PTO

Senior Software Developer - Java Pay from $96,000 to $148,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ready to design, innovate and lead in a ...

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All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Milwaukee, WI

Senior Software Support Engineer information

See Milwaukee, WI salary details

$74.4K

$141.2K

$189.2K

How much do senior software support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior software support engineer in Milwaukee, WI is $141,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,700.00 and $159,100.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

What are the most commonly searched types of Software Support Engineer jobs in Milwaukee, WI?

The most popular types of Software Support Engineer jobs in Milwaukee, WI are:

Senior Software Support Engineer jobs near you

Senior Software Engineer

Kforce Technology Staffing

West Bend, WI • On-site

$123K - $163K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

RESPONSIBILITIES:
Kforce has a client in West Bend, WI that is seeking a Senior Software Engineer who will be supporting greenfield development.
Duties:
* Build APIs and event-driven services
* Execute against existing architecture
* Translate legacy XML-based systems, modern APIs
* Deliver quickly with minimal ramp
REQUIREMENTS:
* Strong backend/API engineering experience
* REST + event-driven architecture experience
* Proven Agile delivery experience
Ability to:
* Take specs build test deliver independently
* Write unit tests
* Comfortable in greenfield, fast-paced environments
* Ability to operate in ambiguoevolving team structures
Nice-to-Have:
* Azure DevOps/pipeline setup experience
* Experience modernizing legacy systems
* Data transformation/mapping experience
* Light React exposure
Comfortable with:
* Moving fast
* Working with incomplete information
* Delivering independently
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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About Kforce

Sourced by ZipRecruiter

Kforce is a professional staffing services firm that is located in Tampa, Florida, US. Operational since 1962, it specializes in flexible and direct hire staffing in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. Kforce operates within various industry sectors such as healthcare, financial services, communications, and government. Their mission is to have a meaningful impact on all the lives they serve, with a focus on integrity, respect, and trust.

Industry

It services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

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