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Senior Session Border Controller Sbc Jobs in Texas

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · On-site +1

Ribbon Session Border Controllers ( SBC ) § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...

Nokia

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

Provide technical support and guidance to customers, focusing on IP Telephony and Nokia TAS/MRF and Session Border Controller technologies. * Troubleshoot and resolve complex issues, leveraging ...

Nokia

Care Engineer

Coppell, TX · On-site

In-depth knowledge and hands-on experience with IP Telephony, Nokia TAS/MRF and Session Border Controller technologies, Kubernetes, and container technologies. * Strong troubleshooting and problem ...

Bowhead

Unified Communications Engineer

TX · On-site

Configure and support Cisco Unified Border Element (CUBE)/Session Border Controller functionality, SIP trunks, voice gateways, and call routing. * Administer and maintain Cisco Unity Connection and ...

Nokia

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

Provide technical support and guidance to customers, focusing on IP Telephony and Session Border Controller technologies. * Troubleshoot and resolve complex issues, leveraging Kubernetes and ...

Nokia

Care Engineer

Coppell, TX · On-site

In-depth knowledge and hands-on experience with IP Telephony, Session Border Controllers, Kubernetes, and container technologies. * Strong troubleshooting and problem-solving skills, with the ability ...

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Senior Session Border Controller Sbc information

What is a senior session border controller SBC?

A Senior Session Border Controller (SBC) specialist is an experienced IT professional responsible for deploying, managing, and securing SBC devices within voice over IP (VoIP) networks. SBCs act as gatekeepers at the edge of enterprise or service provider networks, ensuring secure and reliable transmission of voice and video communications. Senior SBC professionals oversee the configuration, monitoring, troubleshooting, and optimization of these devices to prevent fraud, support interoperability, and maintain high-quality service. They often collaborate with network engineers and security teams to design solutions that meet organizational needs.

What are the key skills and qualifications needed to thrive as a senior session border controller SBC?

To thrive as a Senior Session Border Controller (SBC) specialist, you need deep expertise in VoIP technologies, SIP protocols, network security, and a relevant degree in computer science, IT, or telecommunications. Familiarity with SBC platforms (such as Oracle, Ribbon, or Cisco), network monitoring tools, and relevant certifications like CCNP Collaboration or Ribbon Certified SBC Professional is essential. Strong analytical skills, problem-solving abilities, and effective communication are crucial soft skills for troubleshooting and collaborating with cross-functional teams. These skills and qualifications are vital to ensure secure, efficient, and reliable voice and multimedia communications for enterprise and service provider environments.

What are some common challenges faced by senior session border controller SBC professionals, and how can they be addressed?

Senior SBC professionals often encounter challenges such as managing complex voice and video traffic across multiple networks, ensuring high availability, and maintaining robust security against evolving threats. Staying current with frequent firmware updates and interoperability requirements with various voice platforms can also be demanding. Addressing these challenges involves ongoing training, proactive network monitoring, and close collaboration with network engineers, security teams, and vendors to quickly resolve issues and optimize performance.

What is the difference between Senior Session Border Controller Sbc vs Network Engineer?

AspectSenior Session Border Controller SbcNetwork Engineer
Required CertificationsCCNP, CCNA, or vendor-specific SBC certificationsCCNA, CCNP, or equivalent networking certifications
Work EnvironmentTelecommunications, VoIP, and network security environmentsBroad IT infrastructure, network design, and maintenance
Industry UsageTelecom providers, VoIP service companiesIT firms, telecom, enterprise networks

While both roles require networking certifications and involve working with network infrastructure, a Senior Session Border Controller Sbc specializes in managing and securing VoIP and SIP traffic at network borders, whereas a Network Engineer has a broader focus on overall network design, implementation, and maintenance across various IT environments.

What are the most commonly searched types of Session Border Controller Sbc jobs in Texas?

The most popular types of Session Border Controller Sbc jobs in Texas are:

What are popular job titles related to Senior Session Border Controller Sbc jobs in Texas?

For Senior Session Border Controller Sbc jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Senior Session Border Controller Sbc jobs in Texas look for?

The top searched job categories for Senior Session Border Controller Sbc jobs in Texas are:

What cities in Texas are hiring for Senior Session Border Controller Sbc jobs?

Cities in Texas with the most Senior Session Border Controller Sbc job openings:

Senior Session Border Controller Sbc jobs near you
Infographic showing various Senior Session Border Controller Sbc job openings in Texas as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

UCM Engineer

Diverse Lynx LLC

Houston, TX • Remote

Contractor

Re-posted 28 days ago

Job description

Job Description

Role: UCM Engineer
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype


UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Analyze, configure, and troubleshoot networks with mixed media and protocols.
Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
Provide remote troubleshooting support to resolve UC related issues
Follow-through on all UC Incident tickets assigned to your bin and their resolution
Engage PS and TAC for assistance on RMAs and complex issues support
Coordinate field services as needed for onsite support
Follow the defined communication procedures for incident updates
Strictly adhere to processes related to tickets update with meaningful and correct notes
Respond to network management system alarms according to established processes
Priority support for identified key customer functionalities and escalations
Effectively work with cross-functional teams to resolve major customer issues.
Drive for continuous learning, results orientation, and teamwork.
Work on developing automations and scripts that allow you to work faster and more efficiently
Help improve overall team quality by automating repetitive tasks and changes on the infrastructure

UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Basic understanding of Cisco IP telephony Network Infrastructure.
Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways.
Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
Ability to write scripts / programs in at least one language for example: Python, Java, Perl
Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution
Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
Excellent written and verbal communication, interpersonal and presentation skills.
Proven planning, prioritization, and organization skills
ITIL Foundation level knowledge
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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