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Senior Service Jobs in Riverside, CA (NOW HIRING)

Senior Helpers

Caregiver

Pomona, CA · On-site

$14.25 - $18/hr

Experience professional and personal growth Senior Helpers is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia ...

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All JobsService JobsSenior Service JobsSenior Service Jobs in Riverside, CA

Senior Service information

See Riverside, CA salary details

$26.1K

$83.8K

$170.6K

How much do senior service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior service in Riverside, CA is $83,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $107,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a Senior Service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What is a Senior Service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Riverside, CA? The most popular types of Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Service jobs? Cities near Riverside, CA with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Riverside, CA as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $83,761 per year, or $40.3 per hour.
Sr. Service Technician ($30.77) - On-Site Living Required

Sr. Service Technician ($30.77) - On-Site Living Required

Irvine Company

Irvine, CA

$27.55 - $32.55/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Position Summary:

This position supports Town Center Apartment Homes and requires on-site living. Work schedule is Friday - Tuesday, Wednesday/Thursday off, 9am - 6pm, on-call required. 

Subject matter expert that is certified with a high level of skills to perform complex and routine maintenance tasks. Conduct inspections, respond to resident service requests and help maintain the property and safety standards as well as support special projects and follow safety procedures while working as part of a team. This role is available at buildings with 1000+ units.

Key Responsibilities:
  • Performs in-house, complex and routine repairs/replacements throughout the community aligning with their specific certifications. Ex: EPA 608 HVAC, Electrical, Plumbing, etc.
  • Analyzes/maintains mechanical systems and vendor oversight of equipment PM and repair
  • Diagnose problems and recommend repairs. 
  • Ensures community common areas and grounds are maintained according to company standards; identifies and resolves any hazards.
  • Provide guidance and training to technicians with less experience. 
  • Work on projects to ensure quality standards and safety compliance are met.
  • Performs work using safe work practices. Ensures completion of safety training and actively identifies and mitigates risks.
  • Responsible for inventory of parts and appliances; responsible for general maintenance and orderliness of facilities.
  • Maintains accurate records of work performed utilizing Salesforce 
  • Completes property preventative maintenance and preventative maintenance on required mechanical systems and equipment.
  • Performs community projects which could include painting, drywall repair. stucco repair, etc.. 
  • Provides excellent customer service through responsiveness and positive interactions.
  • On call required for after hours emergencies; Schedule may require work on weekends, holidays and evenings.
     
Minimum Qualifications / Other Expectations:

Preferred Education:

  • High School Diploma or equivalent work experience.

Experience:            

  • 4+ years of facility maintenance experience. Advanced knowledge in maintenance disciplines.. Skills required for Service Technicians include but are not limited to: time-management, effective verbal and written communication, and organization.

Other Qualifications:

  • EPA Universal Certification 
  • Preferred 1 mechanical certification: Plumbing, Electrical, Appliance Repair, or similar.    
  • Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)
  • Ability to communicate clearly and effectively in English, both verbally and in writing.  Multilingual ability a plus
  • The physical requirements for this position include: Below waist lift - 48lbs, Below to above waist lift - 34lbs, Push/pull (walking) - 60lbs force, Ladder climbing - Occasional, Unilateral balance - Average of 20 seconds or more per leg
  • Travel between communities may be required daily. 
  • Ability to perform these functions at multiple sites is required. 
     

 Community Details:

Communities of Responsibility:  Town Center - All Bldgs 
Unit Count:  1207 

Compensation:

Base Pay Range: $27.55 - $32.55

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.


About Us:
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.
With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.


The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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