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Senior Service Manager Jobs in Spring Hill, FL (NOW HIRING)

Wertz & Associates

Senior Tax Manager

Tampa, FL · On-site

$160K - $220K/yr

Tax Senior Manager Strategic Tax Advisory | Client Leadership | Practice Growth | National ... Financial Institution Tax Services * Leadership & Team Development * Practice Growth & Business ...

New

Deloitte

Anaplan Senior Manager

Tampa, FL

Deloitte is seeking an experienced Anaplan Senior Manager to support Finance Transformation initiatives and deliver complex, high-impact work in a client-service environment. This role requires ...

IDEX

Region Manager

Tampa, FL · On-site

The Regional Manager is a senior-level operational leader responsible for leading a team of mid ... Oversee Service & Data based project management for water and sewer infrastructure monitoring ...

SOSi

Senior Program Manager

Tampa, FL · On-site

$109K - $110K/yr

... and services integrators in the defense and government services industry. We deliver tailored ... The Senior Program Manager will have full authority to act for SOSi on all contractual and ...

SOSi

Senior Program Manager

Tampa, FL · On-site

$109K - $110K/yr

... and services integrators in the defense and government services industry. We deliver tailored ... The Senior Program Manager will have full authority to act for SOSi on all contractual and ...

Graybar

Manager Customer Projects

Tampa, FL · On-site

$75K/yr

This is a senior-level Project Order management position for an individual with substantial ... Knowledge of the Company's products and service offerings * Knowledge of SAP * Planning ...

Graybar

Manager Customer Projects

Tampa, FL · On-site

$75K/yr

This is a senior-level Project Order management position for an individual with substantial ... Knowledge of the Company's products and service offerings * Knowledge of SAP * Planning ...

Epiq

Client Services Senior Project Manager

Tampa, FL · On-site

$105K - $115K/yr

You'll join a valuesdriven community where integrity guides decisions, relentless service sets the ... The Sr. Project Manager of Client Services serves as a key leader in managing strategic client ...

APG Electric

Sr. Project Manager

Clearwater, FL · On-site

APG Electric is a full-service electrical and systems contractor, providing complete design ... Senior Electrical Project Manager to lead large-scale electrical construction projects from ...

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All JobsService JobsSenior Service Manager JobsSenior Service Manager Jobs in Spring Hill, FL

Senior Service Manager information

See Spring Hill, FL salary details

$24.2K

$82.4K

$154.8K

How much do senior service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior service manager in Spring Hill, FL is $82,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $115,800.00 per year, depending on experience, location, and employer.

What does a senior service manager do?

A Senior Service Manager oversees the delivery of services within an organization, ensuring that customer needs are met efficiently and effectively. They manage service teams, develop and implement service strategies, and work to improve service quality and customer satisfaction. Additionally, they handle escalated issues, analyze service metrics, and collaborate with other departments to enhance the overall service experience. Their role is crucial in maintaining strong client relationships and driving business growth.

How does a senior service manager typically collaborate with cross-functional teams to drive service excellence?

A Senior Service Manager regularly works with teams across departments such as operations, sales, and technical support to ensure consistent delivery of high-quality service. This role often involves coordinating meetings, sharing insights on customer feedback, and aligning service strategies with overall business objectives. By fostering open communication and building strong relationships with other departments, Senior Service Managers help resolve issues swiftly and implement continuous improvements. Successful collaboration is key to enhancing customer satisfaction and achieving organizational goals.

What are the key skills and qualifications needed to thrive as a senior service manager, and why are they important?

To thrive as a Senior Service Manager, you need expertise in service operations, team leadership, and customer relationship management, often supported by a relevant degree and extensive industry experience. Familiarity with IT service management tools (like ServiceNow), project management software, and ITIL certification are commonly required. Outstanding problem-solving skills, emotional intelligence, and the ability to motivate and communicate effectively with diverse teams are vital soft skills. These competencies are crucial for ensuring service excellence, driving team performance, and maintaining high levels of customer satisfaction.

What is the difference between Senior Service Manager vs Service Director?

AspectSenior Service ManagerService Director
ResponsibilitiesOversees service delivery teams, manages client relationships, ensures service qualitySets strategic service goals, manages multiple teams, aligns services with business objectives
CredentialsTypically requires a bachelor's degree, industry certifications (e.g., ITIL), experience in service managementOften requires advanced degrees, extensive experience, and higher-level certifications
Work EnvironmentOperational, client-facing, team managementStrategic planning, leadership, cross-department coordination

The main difference is that a Senior Service Manager focuses on day-to-day service delivery and client satisfaction, while a Service Director has a broader strategic role overseeing multiple service teams and aligning services with company goals.

Do you need a degree to be a senior service manager?

A degree is not strictly required to become a senior service manager, but many employers prefer candidates with a bachelor's degree in business, management, or a related field. Relevant experience, leadership skills, and industry certifications can also be important factors for qualification in this role.

Is a senior service manager a stressful job?

A senior service manager role can be stressful due to responsibilities such as overseeing service delivery, managing client relationships, and leading teams. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced or customer-focused environments.

What skills do you need to be a senior service manager?

A senior service manager needs strong leadership, communication, and problem-solving skills to oversee service teams and ensure customer satisfaction. They should have experience in service operations, project management, and familiarity with industry-specific tools or software. Certifications such as ITIL or PMP can also enhance their effectiveness in managing complex service environments.

What cities near Spring Hill, FL are hiring for Senior Service Manager jobs?

Cities near Spring Hill, FL with the most Senior Service Manager job openings:

Senior Service Manager jobs near you
Infographic showing various Senior Service Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $82,380 per year, or $39.6 per hour.

Senior Veritas eDiscovery Platform (eDP) Engineer (Top Secret Clearance Required)

Contact Government Services, LLC

Tampa, FL • On-site

$52.25 - $67.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Senior Veritas eDiscovery Platform (eDP) Engineer
Employment Type: Full-Time, Executive-Level
Department: Legal   
 
CGS is seeking a dedicated Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced and hard-working team to assist with any legal accounts. As a Veritas eDiscovery Platform (eDP) Engineer, you will play a key role in supporting various aspects of the company's portfolio. 
 
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
Skills and attributes for success:
Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. In addition, personnel may provide support along with OGC, to other FBI Divisions, such as CTD. At the Government's discretion, available funding, and need this position will support Criminal Discovery Program. 
The Senior Veritas eDiscovery Platform is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: 
-         Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives; 
-         Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; 
-         Contractor shall record configurations change requests through the established change control board; 
-         Contractor shall process storage requests, migrations and decommission tasks; 
-         Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed;
-         Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations; 
-         Contractor shall complete all scheduled maintenance in accordance with established policies and procedures; 
-         Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance; 
-         Contractor shall manage technology in remote environments; 
-         Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database; 
-         Contractor shall provide initial response, Level 1 and Level 2 escalation for outages; 
-         Contractor shall schedule maintenance actions in a timely manner; 
-         Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks; 
-         Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems; 
-         Contractor shall review system and application logs to verify completion of scheduled jobs such as backups; 
-         Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications; 
-         Contractor shall configure / add new services as necessary; 
-         Contractor Shall facilitate the migration of the system implementation into cloud infrastructures. 
-         Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks; 
-         Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project; 
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-         Health, Dental, and Vision
-         Life Insurance
-         401k
-         Flexible Spending Account (Health, Dependent Care, and Commuter)
-         Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916Email: [email protected]

#CJ
$178,200 - $257,400 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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