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Senior Service Designer Jobs (NOW HIRING)

ChargeTronix

Senior Service Engineer

Tustin, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Irvine, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Fountain Valley, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Santa Ana, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

Helotes Collision

Senior Service Advisor

Chandler, AZ · On-site

$135K - $136K/yr

The Senior Service Advisor plays an important role in ensuring accurate repair planning, strong ... Streamlined workflow designed to maximize productivity and earning potential * Opportunities for ...

ChargeTronix

Senior Service Engineer

Tustin, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Santa Ana, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

nfrastructure

Senior Service Desk Manager

Buffalo, NY · On-site

Our work environments are designed to foster collaboration, creativity, excitement and success. We ... Senior Service Desk Manager The Senior Service Desk Manager is responsible for providing ...

ChargeTronix

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Fountain Valley, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Irvine, CA · On-site

$80K - $100K/yr

Made with the best materials and crafted with user interface in mind, our chargers are designed to ... The Senior Service Engineer serves as the technical authority for field service operations and ...

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Senior Service Designer information

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$59K

$105.9K

$131K

How much do senior service designer jobs pay per year?

As of Jul 10, 2026, the average yearly pay for senior service designer in the United States is $105,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What is the role of a senior service designer?

A senior service designer is responsible for developing and improving service experiences by analyzing user needs, designing service processes, and collaborating with cross-functional teams. They use tools like customer journey maps and service blueprints to create seamless, user-centered services. This role often requires strong problem-solving skills, industry knowledge, and experience with design methodologies.

What is a Senior Service Designer?

A Senior Service Designer is a professional who leads the development and optimization of services to enhance user experience and meet business goals. They analyze user needs, map customer journeys, and design end-to-end service solutions by collaborating with stakeholders, designers, and developers. Senior Service Designers often oversee workshops, conduct research, and ensure that all service touchpoints align with organizational strategy. Their work involves both creative problem-solving and strategic planning to deliver seamless and effective services.

Which designer is highly paid?

Senior Service Designers tend to be among the higher-paid roles in the design field due to their experience, strategic responsibilities, and expertise in user experience and service design methodologies. Salaries can vary based on industry, location, and company size, but senior-level roles generally command higher compensation compared to entry-level positions.

What is the difference between Senior Service Designer vs Service Designer?

AspectSenior Service DesignerService Designer
Required CredentialsBachelor's or Master's in Design, Human-Centered Design, or related fields; experience in service designBachelor's or Master's in Design, Human-Centered Design, or related fields; entry to mid-level experience
Work EnvironmentLeads projects, mentors teams, collaborates with stakeholdersSupports project tasks, conducts research, assists in design development
Employer & Industry UsageUsed across consulting firms, large corporations, government agenciesCommon in design agencies, startups, and corporate innovation teams

The main difference is experience and responsibility. Senior Service Designers lead projects and mentor others, while Service Designers focus on research and supporting design tasks. Both roles require similar educational backgrounds and are vital in creating user-centered services across various industries.

What is the average salary for a senior designer in the US?

The average salary for a senior service designer in the US typically ranges from $85,000 to $130,000 annually, depending on experience, location, and industry. Senior designers with specialized skills in user experience, research, and design tools may earn higher compensation.

How does a Senior Service Designer typically collaborate with cross-functional teams during a project?

A Senior Service Designer works closely with cross-functional teams such as UX designers, product managers, developers, and business analysts to ensure seamless service delivery. They facilitate workshops, map user journeys, and synthesize research findings to align stakeholders around user needs and business goals. Effective communication and collaboration are essential, as Senior Service Designers often act as a bridge between strategic vision and practical implementation, ensuring that the service experience remains cohesive throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a Senior Service Designer, and why are they important?

To thrive as a Senior Service Designer, you need expertise in service design methodologies, user research, journey mapping, and a relevant degree in design or a related field. Familiarity with prototyping tools (such as Figma or Sketch), process mapping software, and experience with agile frameworks or design thinking certifications are often required. Strong communication, stakeholder management, and leadership skills help you collaborate across multidisciplinary teams and drive user-centered solutions. These capabilities are crucial for designing effective, innovative services that meet both user needs and organizational objectives.

What does a senior designer do?

A senior service designer develops and improves customer experiences by mapping user journeys, designing service processes, and collaborating with cross-functional teams. They use tools like customer research, service blueprints, and design thinking to create effective, user-centered solutions. Senior designers often lead projects, mentor junior staff, and ensure designs align with business goals.
More about Senior Service Designer jobs
What cities are hiring for Senior Service Designer jobs? Cities with the most Senior Service Designer job openings:
What are the most commonly searched types of Service Designer jobs? The most popular types of Service Designer jobs are:
What states have the most Senior Service Designer jobs? States with the most job openings for Senior Service Designer jobs include:
What job categories do people searching Senior Service Designer jobs look for? The top searched job categories for Senior Service Designer jobs are:
Senior Service Designer jobs near you
Infographic showing various Senior Service Designer job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $105,882 per year, or $50.9 per hour.
Senior Service Engineer

Senior Service Engineer

ChargeTronix

Tustin, CA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, PTO

Posted 9 days ago

Job description

Benefits:
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

WHO WE ARE:
ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made with the best materials and crafted with user interface in mind, our chargers are designed to fit the customer without any hassle. When you need a charge you need ChargeTronix. We are looking for people with strong work ethics and a commitment to excellence to join our team and contribute to the success of the company.
JOB SUMMARY:
The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal Field Service Technicians and cross-functional teams to diagnose complex hardware, software, electrical, and networking issues that cannot be resolved through standard service procedures.
The Senior Service Engineer is responsible for developing service processes, improving equipment reliability, performing root cause analysis, validating corrective actions, and driving continuous improvements across the service organization.
JOB RESPONSIBILITIES:
Serve as the highest level of technical escalation for Field Service Engineers and internal technical support teams.
Diagnose complex electrical, mechanical, networking, firmware, and software issues affecting DC fast charging systems.
Lead root cause investigations for recurring field failures and coordinate corrective actions with Engineering teams.
Analyze field data, service reports, diagnostic logs, and performance trends to identify reliability improvements.
Develop, validate, and continuously improve troubleshooting procedures, service documentation, technical bulletins, and repair standards.
Support new product introductions by reviewing serviceability, maintenance requirements, and field readiness.
Evaluate returned components and failed equipment to determine failure mechanisms and recommend corrective actions.
Develop preventive maintenance strategies and service best practices to improve charger uptime and reduce service costs.
Mentor and train Field Service Engineers and Technical Support personnel on advanced troubleshooting techniques and diagnostic methodologies.
Support development and validation of firmware upgrades, software releases, and hardware revisions from a service perspective.
Recommend tools, equipment, spare parts inventories, and diagnostic methods to improve field service effectiveness.
Create and maintain engineering documentation including wiring diagrams, service manuals, repair procedures, and technical training materials.
Travel domestically as required to support complex field issues, engineering evaluations, and technician training.
Perform other duties as assigned.
JOB QUALIFICATIONS:
Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field preferred.
Solid understanding of OCCP as it relates to EV chargers
5+ years of experience in field service engineering, EV chargers, power electronics, industrial equipment, or a related industry.
Strong knowledge of AC/DC power systems, electrical troubleshooting, networking, and diagnostic tools.
Experience with Linux, firmware updates, and industrial communication protocols is preferred.
Proven ability to perform root cause analysis and drive technical problem resolution.
Ability to manage multiple priorities while working independently and collaboratively.

ChargeTronix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.