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Senior Service Designer Jobs in Seattle, WA (NOW HIRING)

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Hermanson offers a comprehensive benefits package designed to support your health, financial future ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Hermanson offers a comprehensive benefits package designed to support your health, financial future ...

Zones LLC.

Senior Designer

Auburn, WA · Remote

$90K/yr

But when it comes to providers with innovative and differentiating end-to-end service offerings ... As a Sr. Designer, you'll serve as a creative anchor on the team, collaborating with leadership ...

Zones

Senior Designer

Auburn, WA · Remote

$90K/yr

But when it comes to providers with innovative and differentiating end-to-end service offerings ... As a Sr. Designer, you'll serve as a creative anchor on the team, collaborating with leadership ...

Zones LLC.

Senior Designer

Auburn, WA · On-site

$90K/yr

But when it comes to providers with innovative and differentiating end-to-end service offerings ... As a Sr. Designer, you'll serve as a creative anchor on the team, collaborating with leadership ...

Rutheo Designs LLC

Senior Landscape Designer

Seattle, WA · On-site

$30 - $40/hr

Senior Landscape Designer $30-$40/hr | 5-Day Work Week We're looking for a Landscape Designer who ... Service * Communication * Reverence for ecological systems. * Dedication * Honesty About the Role:

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

System One

Senior Mechanical Designer

Bellevue, WA · On-site

Position Overview System One is seeking a highly motivated Senior Mechanical Designer to support ... services and workforce solutions across North America. We help clients get work done more ...

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All JobsService Designer JobsSenior Service Designer JobsSenior Service Designer Jobs in Seattle, WA

Senior Service Designer information

See Seattle, WA salary details

$67.4K

$121K

$149.7K

How much do senior service designer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for senior service designer in Seattle, WA is $120,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a senior service designer?

A Senior Service Designer is a professional who leads the development and optimization of services to enhance user experience and meet business goals. They analyze user needs, map customer journeys, and design end-to-end service solutions by collaborating with stakeholders, designers, and developers. Senior Service Designers often oversee workshops, conduct research, and ensure that all service touchpoints align with organizational strategy. Their work involves both creative problem-solving and strategic planning to deliver seamless and effective services.

How does a senior service designer typically collaborate with cross-functional teams during a project?

A Senior Service Designer works closely with cross-functional teams such as UX designers, product managers, developers, and business analysts to ensure seamless service delivery. They facilitate workshops, map user journeys, and synthesize research findings to align stakeholders around user needs and business goals. Effective communication and collaboration are essential, as Senior Service Designers often act as a bridge between strategic vision and practical implementation, ensuring that the service experience remains cohesive throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a senior service designer, and why are they important?

To thrive as a Senior Service Designer, you need expertise in service design methodologies, user research, journey mapping, and a relevant degree in design or a related field. Familiarity with prototyping tools (such as Figma or Sketch), process mapping software, and experience with agile frameworks or design thinking certifications are often required. Strong communication, stakeholder management, and leadership skills help you collaborate across multidisciplinary teams and drive user-centered solutions. These capabilities are crucial for designing effective, innovative services that meet both user needs and organizational objectives.

What is the difference between Senior Service Designer vs Service Designer?

AspectSenior Service DesignerService Designer
Required CredentialsBachelor's or Master's in Design, Human-Centered Design, or related fields; experience in service designBachelor's or Master's in Design, Human-Centered Design, or related fields; entry to mid-level experience
Work EnvironmentLeads projects, mentors teams, collaborates with stakeholdersSupports project tasks, conducts research, assists in design development
Employer & Industry UsageUsed across consulting firms, large corporations, government agenciesCommon in design agencies, startups, and corporate innovation teams

The main difference is experience and responsibility. Senior Service Designers lead projects and mentor others, while Service Designers focus on research and supporting design tasks. Both roles require similar educational backgrounds and are vital in creating user-centered services across various industries.

What are the most commonly searched types of Service Designer jobs in Seattle, WA?

The most popular types of Service Designer jobs in Seattle, WA are:

What are popular job titles related to Senior Service Designer jobs in Seattle, WA?

For Senior Service Designer jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Senior Service Designer jobs in Seattle, WA look for?

The top searched job categories for Senior Service Designer jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Senior Service Designer jobs?

Cities near Seattle, WA with the most Senior Service Designer job openings:

Senior Service Designer jobs near you
Infographic showing various Senior Service Designer job openings in Seattle, WA as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $120,969 per year, or $58.2 per hour.

Senior Service Desk Analyst

Kent, WA • On-site

Hermanson Company
Construction • 201 - 500 employees
Learn more about Hermanson Companyexternal

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Responsibilities/Tasks:

  • Solve Tier 1 & Tier 2 tickets.
  • Serve as escalation point for complex service desk tickets.
  • Diagnose and resolve advanced hardware, software, and access issues.
  • Administer Microsoft 365 environment (user provisioning, access control, device compliance).
  • Manage endpoint deployment via Intune/Autopilot.
  • Maintain and troubleshoot network connectivity (VPN, DNS, DHCP issues).
  • Support job sites and field users (remote + occasional onsite).
  • Maintain documentation, SOPs, and knowledge base articles.
  • Partner with IT leadership on process improvements and automation.

The salary range for this position is $75,000 to $90,000. (The compensation offered may vary depending on job-related knowledge, skills and experience).

KPI's:

  • Ticket resolution time (SLA compliance)
  • First-call resolution rate
  • Customer satisfaction (CSAT)
  • Documentation completeness and accuracy

Qualifications:

Required

  • 6 years minimum of experience in an IT support or helpdesk role (Level 1 or Level 2).
  • Hands-on experience with Microsoft Intune, Autopilot, and Entra ID (Azure AD).
  • Solid understanding of Windows 10/11 operating systems.
  • Working knowledge of TCP/IP networking, including IP addressing, DNS, and DHCP.
  • Experience configuring network printers, including SMTP relay and static IP assignment.
  • Familiarity with SharePoint Online document libraries and permissions management.
  • Basic proficiency in PowerShell scripting and command-line tools.

Preferred

  • Industry certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent.
  • Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint Admin Center).
  • Familiarity with ticketing systems and ITIL-based service management practices.
  • Experience supporting both Windows and iOS Mobile devices in a managed environment.

Competencies & Soft Skills

  • Resourcefulness - Willingness to research, learn, and adapt when encountering unfamiliar problems.
  • Communication - Ability to explain technical concepts to non-technical end users clearly and patiently.
  • Accountability - Takes ownership of issues through resolution, with thorough documentation.
  • Collaboration - Works effectively alongside Level 1 technicians, senior engineers, and cross-functional teams.
  • Attention to Detail - Ensures configurations, permissions, and deployments are accurate and well-documented.
  • Organizational skills - Ensure whenever solutions are discovered, they are properly documented for future use.

Work Environment:

  • On-site presence required for hardware setup, printer configuration, and hands-on support.
  • Occasional travel to satellite offices or job sites may be required.
  • May involve lifting equipment up to 50 lbs.

Hermanson offers a comprehensive benefits package designed to support your health, financial future, and professional growth.

  • Competitive pay with bonus opportunities
  • Medical, prescription, dental & vision coverage with zero to low weekly premiums
  • 401(k) with discretionary company match
  • Generous paid time off (vacation, sick time, and paid holidays)
  • Disability income protection
  • Life insurance for employees and eligible dependents
  • Optional added protection with critical illness and accident plans
  • Career growth & development opportunities
  • In-house training programs
  • Certificate & tuition reimbursement
  • Wellness program
  • Employee Assistance Program (EAP)

Hermanson company LLC is proud to be an Equal Opportunity Employer. Hermanson does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

 

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