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Senior Service Delivery Manager Jobs in Appleton, WI

Menasha Corporation

Senior Manager, Finance

Neenah, WI · On-site

$110K - $150K/yr

... services to major global companies. Our employees make the difference, proving that great ideas ... Deliver actionable financial insights by analyzing actual results, trends, and variances to ...

Atlas Copco

Field Service Technician

Green Bay, WI · Remote

$28 - $29/hr

You will report to the Service Manager. * You will perform routine preventive service, troubleshoot ... You will attend training at our Air Academy and train with Senior Service Technicians * You will ...

Oshkosh Corporation

Senior Program Manager

Oshkosh, WI · On-site

$118K - $211K/yr

We operate with unparalleled commitment to those who depend on our products and services worldwide ... value delivery across the full program lifecycle. This role combines strategic foresight with ...

Oshkosh Corporation

Senior Program Manager

Oshkosh, WI · On-site

$118K - $211K/yr

We operate with unparalleled commitment to those who depend on our products and services worldwide ... value delivery across the full program lifecycle. This role combines strategic foresight with ...

Victra

Senior General Manager

Oshkosh, WI · On-site

$18/hr

If you love helping others grow to their full potential and consistently deliver results, then ... Engage in sales strategy development to showcase products and services throughout the store.

galloway

SR PROCUREMENT MANAGER

Neenah, WI · On-site

$97K - $132K/yr

... and delivering products and services that delight our customers (so they can delight theirs ... We are seeking a Sr Procurement Manager to lead strategic sourcing and procurement activities ...

Bayer

Sr Area Gen Mgr ONC

Appleton, WI · On-site

The Senior Area General Manager (Sr. AGM) is responsible for delivering top-line targets by effectively leading and managing a dynamic cross-functional customer-facing team within their business unit.

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Senior Service Delivery Manager information

See Appleton, WI salary details

$22K

$115.4K

$204.9K

How much do senior service delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior service delivery manager in Appleton, WI is $115,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $141,500.00 per year, depending on experience, location, and employer.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What job categories do people searching Senior Service Delivery Manager jobs in Appleton, WI look for?

The top searched job categories for Senior Service Delivery Manager jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Service Delivery Manager jobs?

Cities near Appleton, WI with the most Senior Service Delivery Manager job openings:

Senior Service Delivery Manager jobs near you

Senior Manager, Finance

Menasha Corporation

Neenah, WI • On-site

$110K - $150K/yr

Full-time

Posted 10 days ago

Job description

Menasha Corporation Employees, please log-in to your Workday account to apply for positions.
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
The Sr. Manager, Finance - Operations is responsible for leading a team that delivers high-quality financial reporting, analysis, and strategic decision support for Menasha Packaging's Services network. This role ensures the team produces accurate, timely, and actionable insights that enable operational leaders to make informed decisions, identify performance improvement opportunities, and drive profitable growth across the network.
This leader serves as the primary finance partner to Senior Operations Directors, while managing and developing a team. The role is accountable for strengthening financial discipline, enhancing visibility into business performance, and supporting enterprise initiatives that improve cost, efficiency, and customer service.
Essential Job Functions
The following duties are representative of the role. This is not an exhaustive list, and additional responsibilities may be assigned.
  • Lead and develop the finance operations team, providing direction, coaching, and performance management to ensure delivery of high-quality analysis, reporting, and business support.
  • Serve as a key finance business partner to operations leadership, influencing decisions related to business planning, forecasting, capital allocation, and performance optimization.
  • Deliver actionable financial insights by analyzing actual results, trends, and variances to identify risks, opportunities, and value creation initiatives.
  • Support annual budgeting and monthly close processes, ensuring accuracy, consistency, and adherence to corporate timelines and standards.
  • Drive continuous improvement in financial processes, reporting, and systems to enhance data integrity, efficiency, and decision-making capability.
  • Partner with cross-functional supply chain and operations leaders to identify and execute cost savings initiatives, streamline processes, and promote best practice sharing across the network.
  • Translate complex financial data into clear recommendations that inform operational strategy and support profitable growth objectives.
  • Ensure compliance with all applicable financial regulations, internal controls, and Menasha Packaging policies.
  • Act as the primary point of contact for senior stakeholders, providing timely financial updates, analysis, and ad hoc support as needed.
  • Build a high-performing team culture, focused on accountability, collaboration, analytical rigor, and business impact.

Education & Experience
  • Bachelor's degree in Finance, Accounting, or related field preferred.
  • 7+ years of progressive finance experience required, preferably within manufacturing, operations finance, or supply chain environments.
  • 2+ years of people leadership experience strongly preferred.
  • Advanced degree (MBA or similar) preferred.

Knowledge, Skills & Abilities
  • Strong understanding of financial planning, analysis, forecasting, and operational finance principles.
  • Ability to interpret complex financial and operational data and translate it into clear, actionable insights.
  • Demonstrated ability to influence decisions and drive alignment with senior business leaders.
  • Proven track record of developing talent and leading teams through change.
  • Strong communication skills, with the ability to tailor messaging to both executive audiences and team members.
  • Deep knowledge of cost structures, manufacturing/operations metrics, and drivers of profitability.
  • Familiarity with financial reporting processes, month-end close, and internal controls.
  • Proficiency in financial systems, tools, and analytics platforms (e.g., ERP, BI tools, Excel modeling).
  • Ability to manage multiple priorities and deliver high-quality output in a fast-paced environment.

Physical Requirements & Work Environment
  • Primarily office-based role.
  • Occasional travel required to support network locations and business partners.

#MPC
#LI-HM1
Two companies, one vision.
Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.
Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.
Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.
Come build an exciting, rewarding career with us, where you'll have opportunities to grow.
The possibilities are endless. The power is yours!
Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

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