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Senior Service Delivery Manager Jobs in Iowa (NOW HIRING)

Danaher

Senior Service Sales Specialist

Des Moines, IA · On-site +1

$109K - $128K/yr

The Senior Inside Sales Representative, Service is responsible for supporting the delivery of ... Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service ...

ADP

Services Delivery Head

Rowan, IA · On-site

$194K/yr

Accountable for managing payroll service delivery for clients and service delivery team of South East Asia by aligning teams to global and regional objectives while adapting to changing priorities.

Bish's RV

Service Manager

Eldridge, IA

Mentorship from senior service managers Who we are Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the ...

BISHS RV INC

Service Manager

Eldridge, IA

Mentorship from senior service managers Who we are Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the ...

Bish's Group

Service Manager

Eldridge, IA · On-site

$85 - $110/hr

Mentorship from senior service managers Who we are Bish's RV is one of the largest family-owned RV dealers in the country. Weare dedicated to providingquality products and services that exceed the ...

New

Bish's RV

Service Manager

Eldridge, IA · On-site

Mentorship from senior service managers Who we are Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the ...

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Showing results 21-40

All JobsService Delivery JobsSenior Service Delivery Manager JobsSenior Service Delivery Manager Jobs in Iowa

Senior Service Delivery Manager information

See Iowa salary details

$21.1K

$111.1K

$197.2K

How much do senior service delivery manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior service delivery manager in Iowa is $111,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $136,200.00 per year, depending on experience, location, and employer.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What are popular job titles related to Senior Service Delivery Manager jobs in Iowa?

For Senior Service Delivery Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Senior Service Delivery Manager jobs in Iowa look for?

The top searched job categories for Senior Service Delivery Manager jobs in Iowa are:

Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $111,076 per year, or $53.4 per hour.

Service Project Manager

Woodlands Chiropractic building exterior | Rice Companies | Rice Companies

Cedar Falls, IA

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Rice Companies is looking for a Service Project Manager to join the team at our Cedar Falls, IA office. The Service Project Manager is responsible for managing service projects from inception to completion. This role involves collaborating with various stakeholders, which may include the location President, General Manager, Service Sales Manager, Senior Service Sales Manager or Client to determine project scope, specifications, and deliverables. The Service Project Manager plays a pivotal role in reviewing potential projects, preparing proposals, negotiating contracts with subcontractors, and ensuring that projects meet financial, scheduling, and quality targets.

Position Responsibilities:

Project Planning and Coordination:

  • Collaborate with Senior Service Project Manager, Project Superintendent, Service Sales, and/or other stakeholders to review potential projects and determine the scope, materials, subcontractors, and equipment needed.
  • Develop detailed estimates and project plans, including timelines, budgets, and resource allocation.
  • Qualify subcontractor and supplier bids, ensuring they meet Rice Companies' standards and project requirements.

Site and Resource Management:

  • Ensure that project materials and resources are delivered to the job site in a timely manner.
  • Oversee the compliance of subcontractors, ensuring that quality standards are met or exceeded.
  • Maintain project schedules and budgets, ensuring timely and cost-effective project completion.
  • Schedule self-perform field teams

Communication and Reporting:

  • Build and maintain strong relationships with clients, ensuring their needs and expectations are met.
  • Maintain professional communication with owners, customers, subcontractors, and Rice team.
  • Collaborate with the project team, management, and clients on scheduling and project updates.

Financial and Cost Management:

  • Review and approve bids for subcontract generation and manage subcontractor/vendor billings.
  • Identify potential cost-saving opportunities and implement strategies to optimize project profitability.
  • Manage change orders by reviewing, approving, or denying requests from subcontractors, and communicating changes to clients for prior approval.
  • Work closely with clients to ensure understanding and approval of any change orders or cost adjustments.
  • Oversee project completion, prepare final estimates, and ensure accurate invoices are sent to clients.
  • Remain in contact with clients regarding proposals, ongoing projects and potential new opportunities.

Qualifications:

Qualifications include, but are not limited to:

  • Minimum of 3-5 years of relevant commercial construction project management experience
  • Strong communication and interpersonal skills with the ability to build and maintain client relationships
  • Strong understanding of construction methods and materials
  • Proficient in Microsoft Office Suite, Project Management and Accounting software (Procore, Sage 300 and QuickBooks experience preferred)
  • Highly organized and detail-oriented, with a strong focus on quality and client satisfaction.
  • Ability to work independently and as part of a collaborative team.
  • Strong problem-solving skills and the ability to manage multiple projects simultaneously.

Benefits:

With competitive pay, family-forward benefits and a little fun mixed in, Rice Companies works to build a team that's second to none.

  • Medical and Dental Insurance (Select Employee-Only Premiums are 100% Company Paid)
  • Life Insurance
  • 401K w/Employer Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Training and Development

Apply