Labcorp is seeking a hybrid Senior Salesforce Administrator to join our team in 10 Moore Drive ... User Support & Training * Provide Tier 2 and Tier 3 Salesforce support for business users.
Labcorp is seeking a hybrid Senior Salesforce Administrator to join our team in 10 Moore Drive ... User Support & Training * Provide Tier 2 and Tier 3 Salesforce support for business users.
Labcorp is seeking a hybrid Senior Salesforce Administrator to join our team in Durham. Work ... User Support & Training * Provide Tier 2 and Tier 3 Salesforce support for business users.
Labcorp is seeking a hybrid Senior Salesforce Administrator to join our team in Durham. Work ... User Support & Training * Provide Tier 2 and Tier 3 Salesforce support for business users.
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Sr. Sales Manager
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Quick apply
Sr. Sales Manager
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Senior Salesforce Trainer information
See Raleigh, NC salary details
$28.04 - $29.25
4% of jobs
$29.25 - $30.46
5% of jobs
$30.46 - $31.67
6% of jobs
$31.67 - $32.88
4% of jobs
$32.88 - $34.10
2% of jobs
$35.31 is the 25th percentile. Wages below this are outliers.
$34.10 - $35.31
3% of jobs
$35.31 - $36.52
3% of jobs
$36.52 - $37.73
8% of jobs
The median wage is $38.33 / hr.
$37.73 - $38.94
27% of jobs
$39.54 is the 75th percentile. Wages above this are outliers.
$38.94 - $40.15
23% of jobs
$40.15 - $41.36
14% of jobs
$28
$37
$41
How much do senior salesforce trainer jobs pay per hour?
What are the main challenges senior Salesforce trainers face when delivering training to diverse user groups?
What are the key skills and qualifications needed to thrive as a senior Salesforce trainer?
What does a senior Salesforce trainer do?
What is the difference between Senior Salesforce Trainer vs Salesforce Instructor?
| Aspect | Senior Salesforce Trainer | Salesforce Instructor |
|---|---|---|
| Certifications | Salesforce Certified Advanced Administrator or Developer | Salesforce Certified Instructor or Trainer certifications |
| Work Environment | Corporate training, enterprise environments, consulting firms | Educational institutions, online platforms, corporate training programs |
| Responsibilities | Designing training programs, mentoring trainers, advanced Salesforce knowledge | Delivering Salesforce training, conducting workshops, basic curriculum delivery |
The main difference is that a Senior Salesforce Trainer typically has advanced Salesforce certifications and focuses on developing training programs and mentoring, while a Salesforce Instructor primarily delivers training sessions and workshops. The Senior Salesforce Trainer often works in corporate or consulting settings, whereas the Salesforce Instructor may work in educational or online platforms. Both roles require Salesforce knowledge, but the Senior Trainer has a broader scope of responsibilities and experience.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Labcorp rating
6.6
Based on 1,138 frontline employees who took The Breakroom Quiz
97th of 120 rated laboratories
Job description
Labcorp is seeking a hybrid Senior Salesforce Administrator to join our team in 10 Moore Drive, Durham, NC.
Schedule
Monday - Friday, 8am-5pm ET
Responsibilities:
Salesforce Administration & Platform Management
- Serve as the primary administrator for Salesforce Sales Cloud and related applications.
- Configure and maintain custom objects, fields, page layouts, record types, validation rules, reports, dashboards, security settings, and Salesforce Flows.
- Manage user provisioning, profiles, permission sets, roles, and sharing models.
- Monitor platform performance, system health, platform utilization, licensing, and data quality.
- Support Salesforce release management, testing, deployment, and production readiness activities.
- Configure and promote changes utilizing Copado and established DevOps procedures.
Business Process Optimization
- Partner with Commercial Operations, Sales, Marketing, Customer Service, and IT teams to identify and implement Salesforce solutions.
- Support sales process improvements including territory management, lead management, opportunity management, forecasting, and reporting.
- Design and implement workflow automation utilizing Salesforce Flow and other declarative tools.
- Evaluate, recommend, and implement platform enhancements and third-party applications.
- Identify opportunities to improve operational efficiency, automate manual processes, and improve data accuracy.
Data Governance & Reporting
- Maintain data governance standards and platform administration best practices.
- Monitor and improve data integrity, data quality, and system utilization.
- Develop and maintain executive dashboards, operational reporting, and KPI measurement tools.
- Support data migration, cleansing, deduplication, import, export, and integration activities.
- Maintain and communicate system metrics that measure adoption, usage trends, and data quality.
User Support & Training
- Provide Tier 2 and Tier 3 Salesforce support for business users.
- Develop and maintain training materials, user documentation, and support resources.
- Lead Salesforce training sessions and end-user adoption initiatives.
- Serve as Salesforce subject matter expert for platform capabilities and best practices.
- Monitor user feedback and respond to end-user inquiries.
Project Delivery & Cross-Functional Support
- Lead small-to-medium Salesforce projects from requirements gathering through implementation and deployment.
- Coordinate user acceptance testing (UAT), release communications, and change management activities.
- Participate in Agile development processes, sprint planning, and scrum ceremonies.
- Support Salesforce development, implementation, enhancement, and integration projects.
- Collaborate with IT teams, vendors, technical resources, and business stakeholders to deliver Salesforce solutions.
- Assist with documentation and testing of business requirements, functional requirements, integrations, and system enhancements.
- Support Salesforce-related initiatives including Single Sign-On (SSO), mobile solutions, legacy system integrations, and platform expansion activities.
- Serve as a super user for the Labcorp Dx CRM platform and associated tools.
Minimum Qualifications
- High school diploma with 11 years of Salesforce platform administration experience; or Associate degree with 9 years of Salesforce platform administration experience; or Bachelor's degree with 7 years of Salesforce platform administration experience; or Master's degree with 5 years of Salesforce platform administration experience.
- 7 years of Salesforce platform administration experience supporting Sales Cloud and Service Cloud environments.
- Active Salesforce Administrator certification.
Preferred Qualifications
- Multiple active Salesforce certifications.
- Experience administering Salesforce Sales Cloud, Service Cloud, Einstein Analytics/Tableau CRM, and Salesforce Mobile.
- Experience utilizing Jira, Confluence, Copado, and DevOps methodologies.
- Experience with Salesforce Data Loader, Data Import Wizard, data migration, and data management activities.
- Experience creating and maintaining Salesforce reports, dashboards, and analytics.
- Experience utilizing SOQL, Salesforce Workbench, and Microsoft Excel for data analysis.
- Experience gathering business requirements, supporting testing activities, and implementing Salesforce enhancements.
- Experience supporting Salesforce implementations with 2,000 or more users in Single Sign-On (SSO) environments.
- 3 or more years of experience supporting Sales Operations, Sales Enablement, CRM administration, or commercial operations environments.
- Experience with Agentforce or AI-powered workflow automation platforms.
- Experience administering Enterprise Territory Management or Sales Performance Management solutions.
- Experience supporting Seismic, Gong, BigTinCan, Outreach, Microsoft Dynamics, or similar commercial technology platforms.
- Experience configuring Salesforce Flows, security models, and data governance frameworks.
- Experience working with Apex, SOQL, APIs, or Salesforce integrations.
- 3 or more years of experience as a Business Analyst or Systems Analyst supporting enterprise technology platforms.
Additional Job Standards
- Demonstrates effective written, verbal, and presentation communication skills.
- Builds productive relationships with business stakeholders, technology teams, and leadership partners.
- Demonstrates strong organizational and project management skills.
- Applies sound business judgment and problem-solving skills in a complex enterprise environment.
- Promotes Salesforce best practices and user adoption.
- Demonstrates accountability, collaboration, continuous improvement, and customer-focused decision making.
- Provides mentorship and guidance to junior administrators and support team members.
Labcorp is seeking a highly skilled and strategic Senior Salesforce Administrator to lead the administration, optimization, and continuous improvement of our Salesforce platform. This role partners closely with Commercial Operations, Sales, Marketing, Customer Service, and IT teams to ensure Salesforce supports business objectives, drives operational efficiency, and delivers exceptional user experiences.
The ideal candidate brings deep Salesforce platform expertise, strong business acumen, and experience supporting complex enterprise environments. This role is responsible for driving platform adoption, improving business processes, strengthening data governance, and delivering scalable Salesforce solutions that help support Labcorp's commercial strategy.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, andTemporaryemployees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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About Labcorp
Sourced by ZipRecruiter
Industry
Scientific research and development services
Company size
10,000+ Employees
Headquarters location
Burlington, NC, US
Year founded
1978