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Senior Salesforce Support Engineer Jobs in Washington

Steampunk

Senior Salesforce Application Developer

Mclean, VA · On-site

$126K - $155K/yr

As a Steampunk Senior Salesforce Application Developer , you will work with Technical/Solutions ... Deliver support and solutions for break/fix issues * Communicate and collaborate with other ...

Steampunk

Senior Salesforce Application Developer

Mclean, VA · On-site

$126K - $155K/yr

As a Steampunk Senior Salesforce Application Developer , you will work with Technical/Solutions ... Deliver support and solutions for break/fix issues * Communicate and collaborate with other ...

Medallia

Senior Salesforce Developer

Mclean, VA · On-site

$126K - $155K/yr

The Role and Team Medallia is hiring a Senior Salesforce Developer to help own and modernize the systems that support our go-to-market teams. You will work in a large enterprise Salesforce ...

Steampunk

Senior Salesforce Application Developer

Mclean, VA · On-site

$126K - $155K/yr

As a Steampunk Senior Salesforce Application Developer, you will work with Technical/Solutions ... Deliver support and solutions for break/fix issues * Communicate and collaborate with other ...

Steampunk

Senior Salesforce Application Developer

Mclean, VA · On-site

$126K - $155K/yr

As a Steampunk Senior Salesforce Application Developer , you will work with Technical/Solutions ... Deliver support and solutions for break/fix issues * Communicate and collaborate with other ...

Cogent People Inc

Sr. Salesforce Developer

Columbia, MD · On-site

$122K - $149K/yr

Job Overview Cogent People Inc. is seeking a Sr. Salesforce Developer to design, develop, and ... Support scalable and secure delivery of Salesforce enhancements within Agile sprint cycles.

Leidos

Senior Salesforce Developer Architect

Clinton, MD · On-site

$107K - $195K/yr

Leidos is seeking a highly skilled and motivated Senior Salesforce Developer Architect to join our ... Support production deployments, troubleshooting, root cause analysis, and issue resolution.

Leidos

Senior Salesforce Developer Architect

Accokeek, MD · On-site

$107K - $195K/yr

Leidos is seeking a highly skilled and motivated Senior Salesforce Developer Architect to join our ... Support production deployments, troubleshooting, root cause analysis, and issue resolution.

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Senior Salesforce Support Engineer information

What is the difference between Senior Salesforce Support Engineer vs Salesforce Administrator?

AspectSenior Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Advanced Support certificationsSalesforce Certified Administrator, Advanced Administrator
Work EnvironmentTechnical support, troubleshooting, system maintenanceUser management, configuration, process automation
ResponsibilitiesResolve technical issues, system upgrades, support requestsSetup and customization, user training, data management

While both roles require Salesforce certifications and involve system management, the Senior Salesforce Support Engineer focuses on technical troubleshooting and support, whereas the Salesforce Administrator handles system configuration and user management. The support engineer typically works more on resolving technical issues, while the administrator manages daily system operations.

What are the most commonly searched types of Salesforce Support Engineer jobs in Washington?

The most popular types of Salesforce Support Engineer jobs in Washington are:

Senior Salesforce Support Engineer jobs near you

Senior Salesforce Application Developer

Steampunk

Mclean, VA • On-site

$126K - $155K/yr

Full-time

Re-posted 20 days ago

Job description

As a Steampunk Senior Salesforce Application Developer, you will work with Technical/Solutions Architects and Business Analysts to translate business requirements into wellarchitected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed.


  • Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs 
  • Manage the process of implementing improvements and new functionality in SFDC application 
  • Deliver support and solutions for break/fix issues 
  • Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions 
  • Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development 
  • Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals 
  • Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions 
  • Monitor Salesforce.com usage for compliance 
  • Maintain security for Salesforce.com data 
  • Interface with business analysts and technical staff and be responsible for delivering complete work products 
  • Implement App Exchange platforms 
  • Research integration issues and work closely with team members on operations and development staff 
  • Research and development of new Salesforce.com prototypes and applications 
  • Research and keep current on force.com technologies and communicate trends and future needs to leadership 
  • Perform maintenance and troubleshooting of applications 
  • Build client trust and respect, establish client relationships, and develop rapport with client 
  • Participate and engage in all team meetings 
  • Document best practices and operational procedures 
  • Facilitate continuous improvement within the environment 

Required

  • Bachelor's degree and 7 years of work experience 
  • 5+ years of experience with Salesforce development 
  • Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements 
  • Must have proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs, and Web Services
  • Ability to design and deliver Salesforce solutions using ecosystem capabilities such as Public Sector Solutions, OmniStudio, or Agentforce to support complex government service delivery, digital workflows, and AI enabled service operations.
  • Strong background implementing solutions on the Salesforce Platform using core capabilities such as Service Cloud to support case management, workflow automation, and enterprise service delivery.
  • Eligible to obtain and maintain and government security clearance 
  • Salesforce Developer certification(s) 

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