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Senior Riot Support Jobs in California (NOW HIRING)

Riot Games

Senior Brand Manager

Los Angeles, CA

Reporting to the Senior Manager, Brand Marketing, you will own go-to-market strategy and execution ... supporting the company as a whole, everyone at Riot is part of our mission. And just like in our ...

Riot Games

Senior Brand Manager

Los Angeles, CA · On-site

Reporting to the Senior Manager, Brand Marketing, you will own go-to-market strategy and execution ... supporting the company as a whole, everyone at Riot is part of our mission. And just like in our ...

Riot Games

Senior Brand Manager

Los Angeles, CA · On-site

Reporting to the Senior Manager, Brand Marketing, you will own go-to-market strategy and execution ... supporting the company as a whole, everyone at Riot is part of our mission. And just like in our ...

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Senior Riot Support information

How hard is it to get hired at Riot Games?

Getting hired as a Senior Riot Support at Riot Games involves a competitive application process that values relevant experience, strong communication skills, and knowledge of the company's games and culture. Candidates often go through multiple interview rounds, including technical and behavioral assessments, and must demonstrate problem-solving abilities and teamwork skills. Having industry experience and familiarity with support tools can improve chances of success.

Who does Dylan Jadeja work for?

Dylan Jadeja is a Senior Riot Support professional, typically working for Riot Games or a related esports or gaming organization. His role involves providing support and expertise within the gaming community or company environment.

How much does Riot support get paid?

Senior Riot Support roles typically offer an annual salary ranging from $40,000 to $60,000, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with some positions offering performance bonuses. The role often requires strong communication skills and familiarity with customer support tools.

Does Riot pay well?

Senior Riot Support roles typically offer competitive salaries aligned with industry standards for customer support and technical roles. Compensation can vary based on experience, location, and performance, often including benefits such as health insurance and bonuses. Overall, the pay is considered fair within the gaming and tech support sectors.
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Sr. Manager, Software Engineering (Services Lead) - Unpublished R&D Product

Sr. Manager, Software Engineering (Services Lead) - Unpublished R&D Product

Riot Games

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Engineering Managers, we gain organizational alignment by building a strong engineering vision and offering creative solutions to organizational design. We also serve as mentors for a team of engineers, overseeing their performance and trying to find stretch opportunities for their growth while maintaining a focus on results.
As a Senior Manager, Software Engineering within Riot Discovery Studio, you will report to the Tech Director on an unpublished R&D product, directing internal and external teams of engineers to support product exploration, integrate, and extend critical backend technologies, and scale our technology to meet the needs of a live Riot title. You will be accountable for all technical decisions of your teams' focus areas and help shape the product. In addition to leading the team, you will be hands-on in implementation, at least initially.
Responsibilities:
  • Define the engineering strategy and technical roadmap to develop our global backend infrastructure with an understanding of our audience and product goals
  • Manage and scale multiple engineering teams to support product needs through pre-production, production and post-launch
  • Partner with product and delivery as they define product features and product roadmap
  • Collaborate and coordinate with Riot Central technology teams to efficiently deliver world-class solutions
  • Direct development and manage performance of external engineering teams in other geographies
  • Collaborate in technical/architectural discussions, provide direction and drive decision-making
  • Drive the planning and execution of engineering work including requirements gathering, technical discovery, technical design, and work breakdown and estimation.
  • Directly accountable for the technical success of the team including ownership of our systems and services operating well and in a cost-effective manner in live environments
  • Identify, interview, and hire software engineers to support team and Riot hiring goals
  • Support engineers with performance management, and career management and development including stretch opportunities for them to grow
  • Create a culture of leadership across engineering by seeking different perspectives at all levels to solve problems and contribute ideas

Required Qualifications:
  • 6+ years of experience as a software engineer
  • 2+ years of game development experience working in various platforms (i.e. mobile, console, PC, etc.)
  • 3+ years in a leadership position, working directly on the production of a game as an Engineering Manager
  • Experience leading teams through feature development (planning, execution, delivery, post-release support)
  • Experience building reliable, scalable, and maintainable backend distributed systems
  • Experience with the full software development lifecycle, including shipping one or more products on large code bases that span a range of platforms and tools
  • Experience collaborating across non-engineering departments to create solutions
  • Experience with Golang or Java

Desired Qualifications:
  • Experience developing or managing development of full-stack solutions
  • Experience managing co-development or outsourcing relationships
  • Experience shipping a game on Unreal Engine
  • Experience with build and release pipeline management
  • Experience with the pre-production, production, and post-production phases of game development
  • Familiarity with modern game platforms and practices

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.
It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
  • (Los Angeles Only) Base salary range between $229,200.00 - $319,500.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
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About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

Social media

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