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Senior Remote Customer Service Jobs (NOW HIRING)

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

Summary Join our dynamic Customer Support and Remote Consulting (CSRC) team as a Senior Remote Consultant! In this exciting role, you will be supporting our customers, internal staff, and partners ...

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Senior Remote Customer Service information

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$12

$23

$35

How much do senior remote customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for senior remote customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Remote Customer Service vs Remote Customer Support Specialist?

AspectSenior Remote Customer ServiceRemote Customer Support Specialist
CredentialsExperience in customer service, possibly leadership skillsCustomer service experience, basic technical knowledge
Work EnvironmentHome office, remote team collaborationHome office, technical or product-specific support
Employer & IndustryRetail, tech, finance companies with customer service teamsTech companies, SaaS providers, e-commerce platforms
Search & Comparison IntentUnderstanding senior roles, career progressionEntry to mid-level support roles, technical support focus

Senior Remote Customer Service roles typically require more experience and involve handling complex customer issues, mentoring, or team leadership. Remote Customer Support Specialists focus on technical or product-specific support, often at an entry or mid-level. Both roles are remote and customer-focused but differ in responsibilities and experience levels.

More about Senior Remote Customer Service jobs
What cities are hiring for Senior Remote Customer Service jobs? Cities with the most Senior Remote Customer Service job openings:
What are the most commonly searched types of Senior Customer Service jobs? The most popular types of Senior Customer Service jobs are:
What states have the most Senior Remote Customer Service jobs? States with the most job openings for Senior Remote Customer Service jobs include:
What job categories do people searching Senior Remote Customer Service jobs look for? The top searched job categories for Senior Remote Customer Service jobs are:
Infographic showing various Senior Remote Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, and 2% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Columbia, SC • On-site, Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 426 rated business services


Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00