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Senior Quality Analyst Jobs (NOW HIRING)

Emovis

Senior Quality Analyst

Orlando, FL · On-site

$25/hr

Job Purpose The Senior Quality Analyst (Sr QA) reports to the Quality Manager and is responsible for conducting quality assurance monitoring, evaluations, audits, and validations across the SunPass ...

blueStone

Sr. Quality Analyst

Indianapolis, IN · On-site

The Sr. Quality Analyst will play an integral role in ensuring the accuracy and quality of business processes, business systems, data, and end-user experience for new and existing business systems.

Emovis

Senior Quality Analyst

Orlando, FL · On-site

$65 - $90/hr

Overview of Role/Job Purpose The Senior Quality Analyst (Sr QA) is responsible for the oversight of quality assurance for the program and will be devoted to collaboratively assessing the program ...

Quartz Health Solutions

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Quartz

Senior Quality Analyst

Madison, WI · On-site

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Quartz

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Quartz

Senior Quality Analyst

Madison, WI · On-site

$66.80 - $83.40/hr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Ryde Technologies

Senior Quality Analyst

Phoenix, AZ

Senior Quality Analyst The Senior Quality Analyst is responsible for the creation of an end-to-end test plan; executing the plan and managing all activities in the plan to ensure objectives are met ...

Ryde Technologies

Senior Quality Analyst

Phoenix, AZ · On-site

Senior Quality Analyst The Senior Quality Analyst is responsible for the creation of an end-to-end test plan; executing the plan and managing all activities in the plan to ensure objectives are met ...

Akima, LLC

Senior Quality Analyst

Williamsburg, KY · On-site

The Senior Quality Analyst is responsible for monitoring, measuring, and analyzing product and process performance results to ensure that work completed is consistent and compliant with Standard ...

Stem Xpert

Sr. Quality Analyst

Redmond, WA · On-site

Activities included but not limited to developing and building channel / vendor relations, understanding existing and pending client needs and closing requisitions Position : Sr. Quality Analyst ...

Trigyn Technologies

Sr. Quality Analyst

Syracuse, NY · On-site

We have a new requirement for a Senior Quality Analyst assignment with one of our Insurance clients. This is a consultant right-to-hire position with an immediate start date. The right-to-hire ...

Trigyn Technologies

Sr. Quality Analyst

Syracuse, NY · On-site

We have a new requirement for a Senior Quality Analyst assignment with one of our Insurance clients. This is a consultant right-to-hire position with an immediate start date. The right-to-hire ...

Yulista Holding, LLC

$90 - $120/hr

The Quality Control Analyst Senior supports all quality assurance and quality control activities while ensuring safety of aircraft and airworthiness requirements through various maintenance and ...

Yulista Holding, LLC

NY · On-site

$90 - $120/hr

The Quality Control Analyst Senior supports all quality assurance and quality control activities while ensuring safety of aircraft and airworthiness requirements through various maintenance and ...

Yulista

Senior Quality Analyst

Hurlburt Field, FL

Y-Tech Services Inc Regular PRIMARY FUNCTION The Quality Control Analyst Senior supports all quality assurance and quality control activities while ensuring safety of aircraft and airworthiness ...

Yulista

Senior Quality Analyst

Hurlburt Field, FL · On-site

Y-Tech Services Inc Regular PRIMARY FUNCTION The Quality Control Analyst Senior supports all quality assurance and quality control activities while ensuring safety of aircraft and airworthiness ...

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Senior Quality Analyst information

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How much do senior quality analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for senior quality analyst in the United States is $48.92, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $53.37 per hour, depending on experience, location, and employer.

What is the difference between Senior Quality Analyst vs Quality Assurance Analyst?

AspectSenior Quality AnalystQuality Assurance Analyst
CredentialsTypically requires 3+ years experience, certifications like ASQ CQE or CSQAEntry to mid-level, often with similar certifications or relevant training
Work EnvironmentLeads testing projects, mentors team members, analyzes complex issuesPerforms testing, documents defects, supports quality processes
Industry UsageUsed across manufacturing, software, healthcare industriesCommon in software, manufacturing, and service sectors

The Senior Quality Analyst generally has more experience, takes on leadership roles, and handles complex quality issues. The Quality Assurance Analyst focuses on executing testing procedures and supporting quality processes. Both roles are essential in maintaining product quality, but the senior position involves greater responsibility and oversight.

How much does a senior quality analyst make in the US?

A senior quality analyst in the US typically earns between $70,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a senior quality analyst do?

A senior quality analyst is responsible for designing and implementing testing procedures to ensure software or products meet quality standards. They analyze defects, develop test plans, and often use tools like test management software to improve processes and mentor junior team members.

What cities are hiring for Senior Quality Analyst jobs?

Cities with the most Senior Quality Analyst job openings:

What are the most commonly searched types of Quality Analyst jobs?

The most popular types of Quality Analyst jobs are:

Who are the top companies hiring for Senior Quality Analyst jobs?

The top employers for Senior Quality Analyst jobs are:

What states have the most Senior Quality Analyst jobs?

States with the most job openings for Senior Quality Analyst jobs include:

Infographic showing various Senior Quality Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $101,756 per year, or $48.9 per hour.

Senior Quality Analyst

Emovis

Orlando, FL • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

About Emovis
At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments. As the competence center for Abertis, a worldwide leading concessionaire managing 5000 miles of high-capacity, high-quality motorways, we look to bring the quality and efficiency Abertis demands to public sector transportation agencies. With over 40 years of experience and over 700 employees in 10 countries, we are trusted partners to Authorities and Tolling agencies worldwide.
Our vision at Emovis is to partner with transport leaders worldwide to accelerate their business toward seamless, sustainable, and inclusive mobility. We are expanding our footprint in the USA. As a result, we operate call centers, walk-in centers, and welcome centers throughout the United States.
Job Purpose
The Senior Quality Analyst (Sr QA) reports to the Quality Manager and is responsible for conducting quality assurance monitoring, evaluations, audits, and validations across the SunPass program. The QA evaluates customer interactions and operational processes against contractual requirements, established policies and procedures, and performance standards to identify quality and compliance gaps. The role analyzes results and trends, performs root cause analysis, and provides actionable insights and recommendations to support corrective actions, continuous improvement, and overall service quality. The Quality Analyst works collaboratively with Quality, Operations, and other stakeholders to promote consistency, compliance, and achievement of program performance objectives.
Overview of Role/Job Purpose:
The Senior Quality Analyst (Sr QA) is responsible for the oversight of quality assurance for the program and will be devoted to collaboratively assessing the program's performance in order to meet key metrics. This is executed by reviewing recorded calls, supporting recurring calibration sessions and data monitoring. The Sr QA is responsible for the quality and effectiveness of their coaching as measured by achievement of the Clients' key metrics. The Sr QA will take an active role in reviewing and continuously improving all aspects of the quality team. This position may be supported at the contact center and/or virtually as business needs dictate.
Responsibilities
  • Serve as a senior resource within the Quality Team, supporting the Quality Manager in quality program administration, performance management, continuous improvement, and special initiatives.
  • Perform quality audits and evaluations as needed across calls, chats, correspondence, back-office functions, and other channels to support contractual requirements and operational priorities; review and validate auditor evaluations for accuracy, consistency, and adherence to scoring standards.
  • Monitor quality team performance, including audit volume, quota attainment, scoring variance, and other quality measures; maintain audit quota and assignment tracking and identify risks requiring corrective action.
  • Serve as the primary administrator and subject matter expert for the CallMiner Quality Management System, including user access, roles, hierarchies, audit forms, scoring categories, configuration, troubleshooting, and system validation.
  • Own recurring quality reporting and dashboards, including daily, weekly, and monthly reports, quota tracking, performance summaries, and trend analysis; ensure reporting data and source files are accurate and timely.
  • Analyze quality, customer, and operational data to identify trends, performance gaps, and systemic issues; conduct root cause analysis (RCA) and provide actionable insights and recommendations to Quality, Operations, and leadership.
  • Lead internal and external calibration sessions to promote consistent scoring and interpretation of quality standards, including preparation of materials, facilitation, resolution of scoring discrepancies, and follow-up on action items.
  • Deliver quality training and guidelines to new-hire classes, Quality Analysts, auditors, and operational teams; support auditor onboarding and certification as needed.
  • Develop, update, and maintain Quality SOPs, job aids, scoring guidelines, and other documentation to align with current business rules, contractual requirements, and operational processes.
  • Identify quality, process, and compliance risks and recommend improvements to policies, procedures, audit practices, and quality processes; support compliance with contractual obligations, quality SLAs, and commitments to the Client.
  • Collaborate with Quality, Operations, Training, Business Intelligence, and leadership on quality performance, action plans, and improvement initiatives; serve as backup to the Quality Manager and represent the Quality function as assigned.
  • Perform other duties as assigned.

Educational Requirements
  • High School Diploma or equivalent (GED)
  • 1 - 3 years of Quality experience
  • Excellent written and verbal communication skills
  • Strong interpersonal skills.
  • Proven ability to coach/motivate a team to performance metrics
  • Ability to facilitate and present content and information to help group(s) achieve objectives and promote shared responsibility for outcome
  • Effective time management and organizational skills
  • Self-motivated
  • Proficient knowledge of Excel and Microsoft Applications
  • Excellent organizational skills and an aptitude for detail
  • Ability to define problems, collects data, establish facts, and draw valid conclusions
  • Maintain composure, attention to detail, and sound judgment in a fast-paced, high-pressure environment
  • Excellent problem-solving/analytical skills
  • Proven ability to express ideas and concepts, clearly and concise
  • Capacity to produce and interpret data with strong technical, analytical and research skills
  • Ability to handle multiple projects simultaneously and work under stringent deadlines

For Internal Applicants (Only internal applicants that meet the following criteria will be considered for this role):
  • Perfect attendance
  • 6-Months of experience with the SunPass Program
  • Not on Performance Improvement Plan / Corrective Action

Experience Requirements
  • College degree or some college
  • Previous experience as a Quality Analyst, performance coach, or leadership role
  • Proficient Knowledge of excel

Travel Requirements
  • No travel required.

Physical Requirements/Demands
All requirements are subject to possible modification to reasonably accommodate individuals with physical disability).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.
While performing the duties for this job, the employee may be required/subjected to:
  • Prolonged periods sitting at a desk, typing and working on a computer using repetitive motions.
  • Standing, walking, lifting, carrying, reaching, pushing, and pulling.
  • Must be able to lift 15 pounds at a time.

Competencies
  • Communication - Express ideas and deliver comprehensible messages, structuring them in a clear and transparent manner, while listening actively and being empathetic. Influences and creates an impact on others and showing strong negotiating skills.
  • Teamwork - Work with others, adopting collaborative and positive relationships to achieve common goals.
  • Change - Accept, embrace, drive change, innovation while being open to different approaches, ideas and proposals.
  • Results - meets and/or exceed goals and objectives by adopting an agile dynamic, efficient and cost oriented approach, eagerness and optimism to get best results.
  • Leadership - build and lead the team toward common results, positioning oneself as a leader and role model for guiding, inspiring and driving performance and development of team members while spearheading a positive environment.
  • Strategic Mindset - Anticipates situations in the market while embracing the companies/department strategic vision and mission. Achieves internal and external customer loyalty by utilizing quality and suitable proposed solutions.

Why Work with Us
Benefits Package
Emovis offers an excellent benefits package, including:
  • PTO (Paid Time Off)
  • Medical, Dental, & Vision Insurance
  • Holiday Pay
  • FSA, HSA, 401K plans

Reward & Recognition
We look after our talented teams, from market-competitive salaries to performance-based bonuses and flexible benefits packages.
Be Part of Something Big
What's more exciting than being at the forefront of one of the fastest-changing industries? Join our team and make your mark on the new global economy.
Flexible Work Schedule
Where possible, we'll help you work when you need to, because life happens.
Everyone Has a Voice
Innovation doesn't know hierarchy. We make sure everyone is heard, considered, and respected.
Room to Grow
Learning is built into every role here. You'll get mentorship and take ownership.
Make Your Move
Come for a tech job. Stay for a BD career. We support exploring new fields right under our roof.
All-Inclusive
Be yourself. That's who we're hiring. Our culture celebrates and supports the difference that makes each of us unique. It's how we build better products for the world...and career growth for you.
The pay range for this role is:
25 - 25 USD per hour (Orlando, Florida)

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