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Senior Process Associate Jobs in Kitchener, ON (NOW HIRING)

TransUnion

Senior Collections Analyst

Burlington, ON

CA$62K - CA$81K/yr

Contributes ideas for process improvement based on identified themes and an understanding of the ... We strive to build an environment where our associates are in the driver's seat of their ...

Transunion

Senior Collections Analyst

Burlington, ON

CA$62K - CA$81K/yr

Contributes ideas for process improvement based on identified themes and an understanding of the ... We strive to build an environment where our associates are in the driver's seat of their ...

Medline

Inventory Associate (Weekend Shift)

Guelph, ON

CA$19.81 - CA$29.71/hr

Open communication with Senior Leaders * Employee referral program * Recognition programs * Social ... processes and procedures * Adjust damaged and returned products and verifies receipt against ...

Medline

Inventory Associate (Morning Shift)

Guelph, ON

$19.81 - $29.71/hr

Open communication with Senior Leaders * Employee referral program * Recognition programs * Social ... processes and procedures * Adjust damaged and returned products and verifies receipt against ...

Medline

Inventory Associate (Afternoon Shift)

Guelph, ON

$19.81 - $29.71/hr

Open communication with Senior Leaders * Employee referral program * Recognition programs * Social ... processes and procedures * Adjust damaged and returned products and verifies receipt against ...

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Senior Process Associate information

What is a senior process associate?

A Senior Process Associate is a professional who specializes in managing, optimizing, and improving business processes within an organization. They often handle complex tasks, work with various departments to streamline workflows, and ensure processes are efficient and compliant with company standards. Senior Process Associates may also mentor junior staff, identify opportunities for automation, and contribute to process documentation and reporting. Their goal is to enhance productivity and support the organization's operational objectives.

What are the key skills and qualifications needed to thrive as a senior process associate?

To thrive as a Senior Process Associate, you need strong analytical abilities, attention to detail, and proficiency in business process management, typically supported by a bachelor’s degree in business or a related field. Familiarity with workflow automation tools, ERP systems, and possibly Six Sigma or Lean certifications is highly valued. Excellent communication, problem-solving, and time management skills help you collaborate effectively and drive process improvements. These skills ensure efficient operations, high-quality deliverables, and ongoing optimization in business processes.

What are some common challenges senior process associates face when managing multiple projects simultaneously?

Senior Process Associates often juggle several projects at once, which can present challenges such as prioritizing tasks, managing tight deadlines, and ensuring consistent process quality. Effective time management and clear communication with team members and stakeholders are crucial to prevent bottlenecks and maintain workflow efficiency. Leveraging project management tools and regularly reviewing progress can help mitigate these challenges and support successful project delivery.

Is a senior process associate a stressful job?

A senior process associate role can involve handling complex tasks, meeting deadlines, and managing multiple responsibilities, which may contribute to stress. The level of stress often depends on the work environment, workload, and individual skills in time management and problem-solving.

What job categories do people searching Senior Process Associate jobs in Kitchener, ON look for?

The top searched job categories for Senior Process Associate jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Senior Process Associate jobs?

Cities near Kitchener, ON with the most Senior Process Associate job openings:

Senior Process Associate jobs near you
Infographic showing various Senior Process Associate job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Senior Collections Analyst

TransUnion

Burlington, ON

CA$62K - CA$81K/yr

Full-time

Posted 6 days ago

TransUnion rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

TransUnion's Job Applicant Privacy Notice

Team Overview

The Senior Collections Analyst will work with high volume customers and offices to resolve complex issues and collect on escalated ageing invoices. In this role, they will act as an informal resource for team members with less experience. It is an exciting opportunity not only to build relationships with assigned customers, but also to use critical thinking skills to resolve more complicated collections issues. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

  • The Senior Collection Specialist is responsible for facilitating the communication, information exchange and relationship building required to collect the billings due within the specified contractual terms.
  • Contributes ideas for process improvement based on identified themes and an understanding of the big picture.
  • Proactively contact clients with overdue receivables to coordinate collection plans.
  • Make regularly scheduled collection calls, ensuring that all key areas in a collection call are discussed and documented in the host system.
  • Research and resolve invoice disputes with external clients and internal departments.
  • Liaise with the sales team to coordinate collection efforts.
  • Create a close working relationship with your counterparts within your department and the company overall.
  • Provides coaching and support to less experienced team members.
  • Assist with training new collection analysts.
  • Perform any other duties as assigned.

Required Knowledge And Experiences

  • 5+ years' experience in accounts receivable, collections, or reconciliation, preferably with large or complex accounts
  • Fluency in English and French (written and oral).
  • Strong customer focused attitude and mentality.
  • Proficiency in Microsoft Excel, experience with PeopleSoft strongly preferred.
  • Strong verbal and written communications skills; attention to detail and strong documentation skills.
  • Ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal direction and perform with minimal guidance or supervision.
  • A strong work ethic, ability to work efficiently and with a sense of urgency.
  • Ability to prioritize tasks that are assigned.
  • Ability to accept and work with ongoing changes in policies, procedures and technology thus bringing about increased profitability and success.
  • Utilize more advanced skills and expertise in a range of processes, procedures, and systems to recover aging invoices.
  • Analyzes data to identify and solve complex problems.

The expected pay range for this position is $62,000 - $81,000 annually. The payinformation provided for this position reflects a reasonable estimate of the range of expectedcompensation for this job. At TransUnion, actual compensation is based on careful consideration ofmany factors such as (but not limited to) an individual's education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of theposition and market considerations. In addition, variable compensation is based on applicable companyguidance and plan documents as well as performance.

This job posting is for an existing vacancy. The opening is the result of a newly created position.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.


TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.


TransUnion's Internal Job Title:

Sr Analyst NE, Shared Services

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