Senior Process Associate Jobs in Kalamazoo, MI (NOW HIRING)

• Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.


• Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.


• Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.  

Store Operations Commitment:

• Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.


• Adheres to all standards related to signage labeling and merchandise presentation.  


• Follows the established sorting and stocking guidelines and completes freight processes.


• Ensures freight sorting area is organized and setup in accordance with guidelines.


• Scans, investigates, and fills inventory lows and outs daily.

Print and Tech Expertise:

• Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.   


• Continued education in these areas is expected, up to and including designated certifications, if required.

Compliance Adherence and Support:

• Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.


• Performs other duties as assigned.

Education & Experience:

• High school diploma or equivalent preferred


• No previous experience required; retail sales experience preferred

Skills & Competencies:

• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access


• Able to use technology and POS systems to access information and process transactions


• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory


• Good interpersonal and communication skills to build selling relationships with customers and coworkers


• Enjoys interacting with people and working in a customer-facing environment

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is 14.50/hour to 14.50/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.  The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

• Medical Insurance/Prescription Drugs


• Dental Insurance


• Vision Insurance


• Flu shots

• Mental Health Benefits


• Support Programs


• Employee Assistance Program (EAP)

• Location Events & Activities


• Recognition & Rewards Programs


• Flexible Work Schedules


• Paid Holidays (as applicable by business unit)


• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)


• Paid Parental Bonding


• Adoption Reimbursement


• Fertility Treatment Discounts

• 401(k) and Roth Savings Plans


• Savings Plan Employer Match


• Commuter Benefits


• FSA/HSA Pre-Tax Benefits


• HSA Employer Match


• Discount Center


• Employee & Dependent Life and Accidental Death & Dismemberment


• Short & Long-Term Disability


• Medicare Concierge Services


• Enjoy more control over your pay schedule with DailyPay

• Charitable Giving


• Volunteering & Mentorship

For more details on the Benefits we offer, please see our US Benefits Guide.