Senior Process Associate Jobs in Brampton, ON (NOW HIRING)

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be - and deliver - your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don't just work anywhere - come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Reporting to the Manager, People Analytics & Insights, the Senior Associate, People Analytics & Insights (Employee Listening) will be responsible for supporting the successful delivery of our employee listening strategy, harnessing feedback through multiple channels to enhance the employee experience.

As a member of this team, you will be responsible for:

• Supporting our annual global Employee Experience Survey and Great Place to Work survey including design, data analysis, communications, training, and action planning
• Developing and maintaining documentation to support program delivery and governance activities
• Supporting the development and maintenance of surveys across the employee lifecycle, including onboarding, exit, and ad hoc special topic surveys
• Conducting employee experience research using advanced statistical analysis with both qualitative and quantitative data to generate actionable insights, trends and recommendations
• Collaborating with external vendors and internal team members (e.g., HR Business Partners, Privacy, Global Communications, etc.) to ensure the successful execution of activities
• Preparing reports and dashboards that clearly visualize data for stakeholders of all levels
• Leading governance, testing, troubleshooting and other back-end activities in Qualtrics
• Supporting quarterly reporting deliverables with survey insights for senior leaders
• Identifying and implementing improvements to evolve deliverables and streamline processes
• Staying current on emerging research in employee listening, human capital and people analytics, and applying relevant learnings to work

Required Skills & Experience

• 3+ years of work experience in employee listening, Human Resources or similar roles
• Bachelor's degree in Psychology, Management, Human Resources, Industrial Relations, or related field
• Expertise in employee engagement research, survey design, statistical methods, and Microsoft Excel
• Hands-on experience with an employee experience surveying platform
• Highly organized with demonstrated time and project management skills
• Adaptable and comfortable navigating ambiguity and change
• Excellent analytical skills, attention to detail and commitment to quality
• Proven ability to synthesize trends and patterns from large amounts of data to key insights
• Effective relationship builder with strong collaboration and interpersonal skills
• Strong communicator with an ability to tailor verbal and written messages to the audience
• Deep commitment to privacy and confidentiality

Preferred Skills & Experience

• Post-graduate degree (e.g., MA) in Psychology, Management, Human Resources, Industrial Relations, or related field
• Experience with Qualtrics and Workday

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans - details on these elements of compensation are included within OMERS & Oxford offer letters.

As one of Canada's largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work - and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.