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Senior Process Analyst Jobs in Waterloo, ON (NOW HIRING)

D2L

Senior Information Security Analyst

Kitchener, ON · Hybrid

As Senior Information Security Analyst at D2L, you are a key influencer and contributor to the ... Ability to engage process owners and explain security controls associated with processes * Ability ...

Manulife

Senior Business Analyst

Waterloo, ON · Hybrid

CA$73K - CA$122K/yr

Conduct analysis to support decision-making and prioritization of initiatives including quarterly ... To request a reasonable accommodation in the application process, contact hr@manulife.com.

University of Waterloo

Data Analyst

Waterloo, ON · On-site

Learn more about our recruitment process. Job Requisition ID: 2026-02467 Time Type: Full time ... Communicate effectively with multiple, varied clients (senior leadership, faculty members, and ...

RideCo

Business Data Analyst

Waterloo, ON

... senior management, marketing, and operations staff. Work closely with the client through the entire ... Improve internal processes and tooling: Identify ways to further automate and systematize our ...

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All JobsProcess Analyst JobsSenior Process Analyst JobsSenior Process Analyst Jobs in Waterloo, ON

Senior Process Analyst information

See Waterloo, ON salary details

$40.6K

$86.3K

$122.6K

How much do senior process analyst jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior process analyst in Waterloo, ON is $86,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,009.00 and $105,823.00 per year, depending on experience, location, and employer.

What does a senior process analyst do?

A Senior Process Analyst is responsible for evaluating, designing, and improving business processes within an organization. They analyze workflows, identify inefficiencies, and recommend solutions to enhance productivity and reduce costs. Senior Process Analysts often work with cross-functional teams to implement changes, monitor outcomes, and ensure processes align with organizational goals. Their expertise contributes to continuous improvement and operational excellence.

What are some common challenges a senior process analyst may face when implementing process improvements across departments?

A Senior Process Analyst often encounters challenges such as resistance to change from stakeholders, difficulty in aligning diverse departmental goals, and navigating complex organizational structures. Successful analysts use strong communication and facilitation skills to build consensus and ensure everyone understands the benefits of the proposed changes. They also rely on data-driven analysis to demonstrate value and work closely with cross-functional teams to monitor progress and adjust strategies as needed.

What are the key skills and qualifications needed to thrive as a senior process analyst, and why are they important?

To thrive as a Senior Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business administration or industrial engineering. Experience with Lean Six Sigma methodologies, process modeling software (such as Visio or ARIS), and relevant certifications like Six Sigma Green Belt are highly valued. Exceptional communication, problem-solving, and stakeholder management skills enable you to drive process improvements and gain buy-in across departments. These capabilities are vital to optimize workflows, increase efficiency, and support organizational change initiatives.

What is the difference between Senior Process Analyst vs Process Analyst?

AspectSenior Process AnalystProcess Analyst
Required CredentialsBachelor's degree, often certifications like Six Sigma or LeanBachelor's degree, similar certifications often preferred
Work EnvironmentSenior-level projects, leadership roles, cross-department collaborationOperational tasks, data analysis, process documentation
Employer & Industry UsageUsed in manufacturing, finance, healthcare, and consulting firmsCommon across same industries, entry to mid-level roles

The main difference between a Senior Process Analyst and a Process Analyst lies in experience, scope of responsibilities, and leadership roles. Senior Process Analysts typically handle more complex projects, mentor junior staff, and contribute to strategic improvements, whereas Process Analysts focus on data collection, process mapping, and supporting operational tasks. Both roles are vital in process improvement initiatives across various industries.

Is a senior process analyst a good career?

A senior process analyst is a valuable role focused on improving business efficiency through analyzing and optimizing processes. It typically requires strong analytical skills, knowledge of process mapping tools, and experience in data analysis or project management. The role offers opportunities for advancement into management or specialized areas within operations or consulting.

What cities near Waterloo, ON are hiring for Senior Process Analyst jobs?

Cities near Waterloo, ON with the most Senior Process Analyst job openings:

Senior Process Analyst jobs near you
Infographic showing various Senior Process Analyst job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,289 per year, or $41.5 per hour.

Senior Consultant, Process Transformation

Sun Life Financial

Waterloo, ON • On-site

Full-time

Posted 6 days ago

Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Discover how you can make a difference in the lives of individuals, families and communities around the world.


Job Description:

The Lean Transformation team works with business leaders to optimize processes, transform operating models, and identify opportunities for automation and AI-enabled solutions. Serving Sun Life's DBTS, Corporate, and Canadian Business Units, the Senior Consultant, Process Transformation will combine a consulting mindset, Lean Six Sigma toolkit, and experience with automation and Generative AI to drive process improvement and digital transformation.

This is a high-impact role for someone who thrives in ambiguity, takes ownership from day one, and is energized by working on complex enterprise priorities. You will partner with senior business and technology leaders to bring structure to ambiguous problems, simplify how work gets done, and translate Lean, automation, and AI into measurable business outcomes.

What will you do?

  • Design and build operating models for various business areas which includes defining the process, people and system capabilities needed to meet business goals.

  • Bring structure to ambiguous business problems by defining clear problem statements, workplans, success measures, and practical recommendations

  • Drive initiatives forward with minimal direction, ensuring progress from analysis to decision-making, pilot, implementation, and measurable outcomes

  • Independently lead stakeholder workshops and current-state assessments to surface pain points and opportunities; prioritize use cases, and define target state process designs

  • Redesign and simplify processes to make them automation/AI-ready by reducing variability, clarifying decision points, and eliminating non-value-added steps

  • Identify and prioritize automation and AI/Gen AI opportunities, defining success measures, feasibility and roadmaps from pilot to scale

  • Partner with data and technology teams to translate optimized processes into AI-enabled solutions, including intelligent workflows and autonomous agents

  • Communicate complex ideas clearly to both technical and non-technical audiences

What do you need to succeed?

  • Self-starter with strong ownership; bias for action and ability to operate independently

  • University degree with 3-5 years of progressive experience in management consulting, process improvement, operational excellence, or transformation roles

  • Superior written and verbal communication skills, with the ability to tailor messages to all organizational levels

  • Strong project management orientation with the ability to independently prioritize work, manage risks and dependencies, and maintain momentum

  • Strong data analysis and visualization skills with the ability to translate insights into practical recommendations

  • Experience with automation, process mining, AI and visualization tools such as Power BI, Power Apps, Pega, Blue Prism etc

  • Exposure to Generative AI and/or agentic AI use cases in a business context, including evaluating suitability, defining use cases, or supporting implementation

  • Advance proficiency in core business tools including Excel, PowerPoint, and Visio

  • Lean Six Sigma Green or Black Belt certification, or equivalent experience

What's in it for you?

  • Opportunity to work on high-priority transformation initiatives with visibility across DBTS, Corporate, and Canadian Business Units

  • Competitive salary and bonus structure influenced by market range data

  • Joining one of Canadas top 25 companies to work for, as recognized by LinkedIn

  • Flexible Benefits from the day you join to meet the needs of you and your family


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

80,000/80 000 - 128,000/128 000

Job Category:

Business Analysis - Process

Posting End Date:

10/09/2026

What Sun Life Assurance Company of Canada employees say

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