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Senior Patient Account Representative Jobs in Rutherfordton, NC

Blue Ridge Health

Patient Navigator

Hendersonville, NC · On-site

$18 - $24.50/hr

... account with company matching * Supplemental accident insurance available * 9 paid holidays per ... Provides Senior's Health Insurance Information Program (SHIIP) counseling to Medicare beneficiaries ...

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Senior Patient Account Representative information

See Rutherfordton, NC salary details

$12

$21

$57

How much do senior patient account representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for senior patient account representative in Rutherfordton, NC is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What does a senior patient account representative do?

A Senior Patient Account Representative is responsible for managing patient billing accounts, processing payments, resolving billing issues, and communicating with patients and insurance companies regarding outstanding balances. They often handle complex cases, mentor junior staff, and ensure compliance with healthcare regulations. Their goal is to maintain accurate financial records while providing excellent customer service to patients throughout the billing process.

What are the key skills and qualifications needed to thrive as a senior patient account representative?

To thrive as a Senior Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and patient account management, often backed by experience in healthcare finance or a related associate degree. Familiarity with billing software, electronic health record (EHR) systems, and regulatory compliance such as HIPAA is crucial. Strong communication, problem-solving, and attention to detail help you effectively resolve account issues and provide excellent customer service. These skills ensure accurate processing of patient accounts, timely reimbursements, and a positive financial experience for both patients and healthcare providers.

What are some common challenges senior patient account representatives face when handling complex billing issues?

Senior Patient Account Representatives often encounter challenges such as resolving discrepancies in patient accounts, navigating insurance denials, and communicating complex billing information to patients and providers. These situations require strong problem-solving skills, attention to detail, and the ability to remain calm and empathetic while addressing patient concerns. Collaborating closely with other departments, such as medical coding and insurance verification teams, is essential to ensure accurate and timely account resolution.

What is the difference between Senior Patient Account Representative vs Patient Account Representative?

AspectSenior Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma or equivalent; experience in billing and coding; sometimes certifications like CPC or CPARHigh school diploma or equivalent; basic knowledge of billing and insurance processes
Work EnvironmentHospitals, clinics, healthcare billing offices; more complex casesSimilar settings; handling routine billing and patient inquiries
ResponsibilitiesOverseeing complex accounts, mentoring staff, resolving escalated issuesProcessing payments, verifying insurance, answering patient questions

The Senior Patient Account Representative typically handles more complex billing issues, supervises junior staff, and requires more experience or certifications. The Patient Account Representative focuses on routine billing tasks and patient interactions. Both roles are essential in healthcare revenue cycle management, but the senior position involves greater responsibility and expertise.

What cities near Rutherfordton, NC are hiring for Senior Patient Account Representative jobs?

Cities near Rutherfordton, NC with the most Senior Patient Account Representative job openings:

Senior Patient Account Representative jobs near you
Infographic showing various Senior Patient Account Representative job openings in Rutherfordton, NC as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,487 per year, or $21.9 per hour.

Patient Access Rep CMC(Days)

Gaffney, SC • On-site

Spartanburg Regional Healthcare System
Recruiting and Staffing Services • 5 - 10K employees

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

531st of 893 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Spartanburg Regional Healthcare Systemexternal

$15.50 - $20/hr

Other

Posted 5 days ago

Job description

Patient Access Representative

The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process.

Minimum Requirements
  • High School diploma or equivalency
  • One-year experience in healthcare access, customer service, and/or financial setting
Preferred Requirements
  • Associates degree
  • Three years of experience in healthcare access, customer service, and/or financial setting
Core Job Responsibilities
  • Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter
  • Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met
  • Verification and review of insurance benefits and financial clearance for all payors at each encounter
  • Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained
  • Research and resolve all registration occurrences for demographic, clinical and insurance accuracy
  • Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices
  • Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting
  • Responsible for practicing AIDET in all customer/patient related encounters
  • Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols
  • Completes clinical screening for specified modalities to ensure patient safety
  • Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes
  • Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered
  • Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit
  • Performs other duties assigned by department supervisor or manager
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About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921

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What Spartanburg Regional Healthcare System employees say

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