Senior Operations Manager Jobs in Worcester, MA (NOW HIRING)

Posting Date

The Senior Manager will work with a team of highly motivated and entrepreneurial individuals and is expected to: (1) effectively lead work streams with dependencies on many different business units, (2) collaborate well throughout the organization, and (3) communicate recommendations to senior executives.

Responsibilities include, but are not limited to:

• Leverages hypotheses-based approach to identify, validate and quantify opportunities

• Develops infrastructure around data, tools and processes to create sustained organizational capabilities

• Coaches and develops others to improve skills necessary to be successful in their role

• Creates a special place among their team by fostering a sense of belonging

• Distills complex business problems into cohesive, impactful stories; builds appropriate horizontal and vertical logic in presentations

• Continues to push thinking and find opportunities for improvement and growth

• Presents comfortably and compellingly to senior audiences

• Finds fulfillment in development and execution of strategies; Goes deep when necessary and zooms out when appropriate

• Successfully manages relationships with senior leaders and peers and can influence a diverse group of stakeholders through effective communication and strong interpersonal skills

• Works closely with teammates in the clinics and develops long-standing relationships with operators and clinicians

• Allocates team resources to ensure all timelines and deliverables are met

• Creates and manages project plans that drive accountability for complex, cross-functional initiatives; Gets the right stuff done

• Up to 30% travel may be required at times; though typical travel is 5-10%

Minimum Qualifications:

• Experience leading others

• Experience driving transformational change through teams from concept through implementation with tangible impact on operating/financial performance

• 5-10 years of total work experience in progressive roles

• Experience or degree in a healthcare related field strongly preferred

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.