The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
Senior Manager / Director, Carrier Operations
Seattle, WA · On-site
$180 - $240/hr
As Senior Manager / Director of Carrier Operations, you will own Whatnot's global carrier function end to end: the relationships, the economics, the operating rhythm, and the team behind them. Our ...
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Senior Manager / Director, Carrier Operations
Seattle, WA · On-site
$180 - $240/hr
As Senior Manager / Director of Carrier Operations, you will own Whatnot's global carrier function end to end: the relationships, the economics, the operating rhythm, and the team behind them. Our ...
New
To support this mission, Chewy is hiring a Senior Program Manager, Payment Operations - Payment Optimization in Bellevue, WA, Boston, MA, or Plantation, FL . This role will report to the Head of ...
To support this mission, Chewy is hiring a Senior Program Manager, Payment Operations - Payment Optimization in Bellevue, WA, Boston, MA, or Plantation, FL . This role will report to the Head of ...
To support this mission, Chewy is hiring a Senior Program Manager, Payment Operations - Payment Optimization in Bellevue, WA, Boston, MA, or Plantation, FL . This role will report to the Head of ...
To support this mission, Chewy is hiring a Senior Program Manager, Payment Operations - Payment Optimization in Bellevue, WA, Boston, MA, or Plantation, FL . This role will report to the Head of ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
Sr Operations Engineer
Bellevue, WA · On-site
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
Sr Operations Engineer
Bellevue, WA · On-site
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager
Seattle, WA · On-site
$124K - $280K/yr
Industry/Sector Insurance Specialism Operations Management Level Senior Manager & Summary A career in our Customer Service practice, within Operations Consulting services, will provide you with the ...
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager
Seattle, WA · On-site
$124K - $280K/yr
Industry/Sector Insurance Specialism Operations Management Level Senior Manager & Summary A career in our Customer Service practice, within Operations Consulting services, will provide you with the ...
Sr Operations Engineer
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
Sr Operations Engineer
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
Sr Operations Engineer
Bellevue, WA · On-site
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
Sr Operations Engineer
Bellevue, WA · On-site
$78K - $106K/yr
Robust understanding of fulfillment operations including under-the-roof processes, inventory flows ... Manage high visibility automation programs quality, capacity, and future design innovations to ...
Chewy is hiring a Senior Program Manager, Payment Operations - Healthcare in Bellevue, WA, Plantation, FL, or Boston, MA to lead payment health, readiness, and optimization across Chewy Healthcare. ...
Chewy is hiring a Senior Program Manager, Payment Operations - Healthcare in Bellevue, WA, Plantation, FL, or Boston, MA to lead payment health, readiness, and optimization across Chewy Healthcare. ...
Chewy is hiring a Senior Program Manager, Payment Operations - Healthcare in Bellevue, WA, Plantation, FL, or Boston, MA to lead payment health, readiness, and optimization across Chewy Healthcare. ...
Chewy is hiring a Senior Program Manager, Payment Operations - Healthcare in Bellevue, WA, Plantation, FL, or Boston, MA to lead payment health, readiness, and optimization across Chewy Healthcare. ...
Sr. Manager, Autonomous Support Operations
Seattle, WA · On-site
$155K - $165K/yr
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
Sr. Manager, Autonomous Support Operations
Seattle, WA · On-site
$155K - $165K/yr
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
Sr. Manager, Autonomous Support Operations
Seattle, WA · Remote
$155K - $165K/yr
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
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Sr. Manager, Autonomous Support Operations
Seattle, WA · Remote
$155K - $165K/yr
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling.
... operations model that goes far beyond traditional outsourcing. We are seeking a highly driven Senior Manager to lead the growth and expansion of our Learning Business Process as a Service practice ...
... operations model that goes far beyond traditional outsourcing. We are seeking a highly driven Senior Manager to lead the growth and expansion of our Learning Business Process as a Service practice ...
Senior Manager, Commerce Operations (Amazon)
Seattle, WA · On-site
$60K - $140K/yr
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
Senior Manager, Commerce Operations (Amazon)
Seattle, WA · On-site
$60K - $140K/yr
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest ...
JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest ...
Senior Rooms Operations Manager
Seattle, WA · On-site
$87K - $109K/yr
JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest ...
Senior Rooms Operations Manager
Seattle, WA · On-site
$87K - $109K/yr
JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Commerce (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the ...
If you thrive on shaping operational strategy, building scalable mechanisms, and delivering customer-impacting results, we have an opportunity for you. The Senior Freight Audit & Payment Manager is ...
If you thrive on shaping operational strategy, building scalable mechanisms, and delivering customer-impacting results, we have an opportunity for you. The Senior Freight Audit & Payment Manager is ...
Senior Operations Manager information
See Seattle, WA salary details
$44.4K - $56.8K
2% of jobs
$56.8K - $69.3K
7% of jobs
$69.3K - $81.8K
15% of jobs
$82.2K is the 25th percentile. Wages below this are outliers.
$81.8K - $94.2K
15% of jobs
The median wage is $103.2K / yr.
$94.2K - $106.7K
15% of jobs
$106.7K - $119.2K
9% of jobs
$119.2K - $131.6K
11% of jobs
$133.5K is the 75th percentile. Wages above this are outliers.
$131.6K - $144.1K
11% of jobs
$144.1K - $156.6K
6% of jobs
$156.6K - $169K
5% of jobs
$169K - $181.5K
4% of jobs
$44.4K
$112.3K
$181.5K
How much do senior operations manager jobs pay per year?
What is the difference between Senior Operations Manager vs Operations Director?
| Aspect | Senior Operations Manager | Operations Director |
|---|---|---|
| Responsibilities | Oversees daily operations, manages teams, implements policies | Sets strategic direction, oversees multiple departments, aligns operations with company goals |
| Required Credentials | Bachelor's degree, experience in operations, leadership skills | Bachelor's or master's degree, extensive experience, strategic planning skills |
| Work Environment | Office-based, team management, process optimization | Executive meetings, cross-departmental coordination, high-level planning |
| Industry Usage | Common in mid-sized companies, manufacturing, logistics | Found in large corporations, corporate strategy, enterprise-level operations |
The main difference between a Senior Operations Manager and an Operations Director lies in scope and strategic involvement. Senior Operations Managers focus on managing daily operations and teams, while Operations Directors are responsible for setting strategic goals and overseeing multiple departments to align with overall business objectives.
What does a senior operations manager earn?
What is a senior operations manager?
A senior operations manager oversees employees and helps company executives devise and implement procedures to improve productivity. As a senior operations manager, your job duties include evaluating employee performance, giving constructive feedback to employees, and facilitating training and professional development to ensure that your workers utilize best practices in their work. Your responsibility is to make sure that operations are optimally functional to contribute to the overall success of the company. Although most of your interactions are with colleagues and employees, you may occasionally handle client communications.
What are the key skills and qualifications needed to thrive as a senior operations manager, and why are they important?
How does a senior operations manager typically collaborate with other departments to drive organizational success?
What does a senior operations manager do?

Full-time
Re-posted yesterday
Job description
Carbon Robotics is deploying autonomy in real world agricultural environments. As autonomy scales, so does the need for a high-performance operational backbone to monitor, intervene and continuously improve these systems in the field.
The Sr. Manager of Autonomous Support Operations owns the strategy and execution of remote operations: from staffing models and intervention protocols to performance optimization and global scaling. You will define how humans and machines work together in real time.
What you'll do:
- Scale Remote Operations Centers to support global, autonomous fleet growth without operational bottlenecks. You will define location strategies, redundancy models, and multi-timezone coverage while continuously improving core center infrastructure.
- Design and refine human-in-the-loop workflows, establishing intervention thresholds and decision frameworks. You will optimize these setups to drive a measurable reduction in intervention rates while maintaining strict safety and uptime compliance.
- Own international hiring, onboarding, and training for remote fleet operators. You will build seasonal scheduling systems aligned with fleet demand and establish performance pathways that yield high team retention and clear accountability.
- Establish and track core operational KPIs like intervention rates, response times, and operator utilization. You will build data dashboards to eliminate bottlenecks and steadily improve machine-to-operator efficiency ratios over time.
- Partner closely with Engineering, Product, and Field Ops teams. You will establish a tight data feedback loop, translating insights into product roadmaps that systematically reduce human intervention over time.
- Author standard operating procedures for monitoring, intervention, and escalation. You will collaborate with internal technical teams to build remote operations tools and drive automation that reduces manual operator load.
Knowledge, Skills and Abilities for Success:
- 10+ years of experience in operations, ideally in robotics, autonomy, logistics, or high-scale real-time systems
- Experience building and scaling operational teams in complex environments
- Strong systems thinker-you design processes, not just manage them
- Comfortable operating in ambiguity and building from zero to one
- Data-driven, with experience defining and managing operational KPIs
- Proven ability to work cross-functionally with engineering and product teams
- Experience with command centers, NOCs, dispatch, or remote operations is a strong plus
- Ability to travel up to 50% to field sites or regional operational centers initially. Long term, travel will be up to 25%.