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Senior Operations Analyst Jobs in Rowley, MA (NOW HIRING)

Vrtx

Senior Analyst, CRM Operations

Boston, MA · Hybrid

$104K - $156K/yr

... s standards and best practices. Key Responsibilities Business Analysis * Gather, analyze, and document business requirements, user stories, process maps, and acceptance criteria for Veeva CRM ...

Hometap

Business Operations Analyst

Boston, MA · On-site +1

$90K - $110K/yr

... senior leadership. Beyond your strong quantitative and interpersonal skills, you are precise ... in an analytical role, preferably on a business, operations, or strategy-oriented team

Vicor Corporation

Senior Operations Planner

Andover, MA · On-site

$100K - $125K/yr

The Senior Operations Planner will work closely across purchasing, production and engineering to ... Strong written, verbal and analytical communication skills required * Substantial product, plant ...

Vicor Corporation

Senior Operations Planner

Andover, MA

$100K - $125K/yr

The Senior Operations Planner will work closely across purchasing, production and engineering to ... Strong written, verbal and analytical communication skills required * Substantial product, plant ...

Vicor Corporation

Senior Operations Planner

Andover, MA · On-site

$100K - $125K/yr

The Senior Operations Planner will work closely across purchasing, production and engineering to ... Strong written, verbal and analytical communication skills required * Substantial product, plant ...

Vicor Corporation

Senior Operations Planner

Andover, MA · On-site

$100K - $125K/yr

The Senior Operations Planner will work closely across purchasing, production and engineering to ... Strong written, verbal and analytical communication skills required * Substantial product, plant ...

Imprivata

Principal Sales Operations Analyst

Waltham, MA · On-site

$16K - $174K/mo

We are seeking a Principal Sales Operations Analyst to join our team. This is a hybrid opportunity ... As a Senior Analyst, you will turn ambiguous problems into actionable solutions. This role is ...

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Senior Operations Analyst information

See Rowley, MA salary details

$44K

$102.3K

$141.1K

How much do senior operations analyst jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior operations analyst in Rowley, MA is $102,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $117,500.00 per year, depending on experience, location, and employer.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.

How much do senior operations analysts get paid?

Senior operations analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, industry, and location. They often have strong analytical skills and proficiency with data tools like Excel or SQL, which can influence compensation levels.

How much does a senior operations analyst make in the US?

A senior operations analyst in the US typically earns between $70,000 and $100,000 annually, depending on experience, industry, and location. They often require strong analytical skills, proficiency with data tools, and experience in process improvement or project management.

What is a senior operations analyst?

A senior operations analyst is a professional responsible for analyzing and improving business processes, often using data analysis tools and techniques. They typically oversee operational performance, identify efficiencies, and support strategic decision-making within an organization.

What cities near Rowley, MA are hiring for Senior Operations Analyst jobs?

Cities near Rowley, MA with the most Senior Operations Analyst job openings:

Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Rowley, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,283 per year, or $49.2 per hour.

Senior Analyst, CRM Operations

Vertex Pharmaceuticals

Boston, MA • On-site

$104K - $156K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Job description

Job Description
Role Summary
We are seeking an innovative high performing individual to support global commercial Field (Veeva CRM) platform delivery. This role will integrate AI-driven solutions into CRM processes, enabling scalability, operational efficiency, and enhanced demand management. The ideal candidate will bring strong organizational, communication, and analytical skills, with a focus on leveraging AI tools and methodologies to optimize platforms, streamline governance, and improve team operations in a regulated, global environment. Additionally, the role will emphasize ensuring operational efficiency with Managed Service Providers (MSPs) and adherence to DevOps standards and best practices.
Key Responsibilities
Business Analysis
  • Gather, analyze, and document business requirements, user stories, process maps, and acceptance criteria for Veeva CRM enhancements and AI-driven projects.

  • Define and deliver AI solutions within SDLC and ITSM processes to improve scalability and operational efficiency.

  • Support the translation of commercial business needs into functional and technical requirements, incorporating AI capabilities for extended development tools (e.g., Copilot Studio, GitHub Copilot).

  • Assist with backlog management and prioritization, ensuring alignment with AI readiness and process improvement goals.

  • Conduct impact assessments for system changes, enhancements, and platform releases across markets, with a focus on AI integration.

  • Support user acceptance testing (UAT), defect tracking, and validation of AI-enhanced system functionality against business requirements.

  • Contribute to platform SOPs and capability documentation to support AI adoption and DevOps best practices.

Agile Software & AI Project Delivery Support
  • Facilitate agile ceremonies for the delivery team, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.

  • Help the team stay focused on sprint goals, timelines, and delivery commitments, incorporating AI-driven insights to optimize workflows.

  • Track actions, risks, dependencies, and blockers, escalating where appropriate to ensure seamless AI implementation.

  • Ensure user stories are clearly defined, prioritized, and ready for development, with a focus on AI-driven enhancements.

  • Support coordination across global teams, including business, IT, and vendors, to enable AI readiness and functional specialization.

Operational Efficiency and DevOps Standards
  • Collaborate with MSPs to ensure operational efficiency and alignment with service-level agreements.

  • Drive adherence to DevOps standards and best practices, ensuring robust and scalable CRM operations.

  • Identify opportunities for process improvement and data management to support AI readiness and streamline demand management and governance.

Required Qualifications
  • Bachelor's degree in Business, IT, or a related field.

  • Strong organizational, communication, and analytical skills.

  • Experience with CRM systems, preferably Veeva CRM, in a regulated environment.

  • Familiarity with agile methodologies and tools.

  • Interest in AI technologies and their application in CRM/MDM processes.

Technical Skills Required
  • Proficiency in AI tools such as Copilot Studio, GitHub Copilot, or similar platforms.

  • Knowledge of SDLC and ITSM processes with AI integration.

  • Experience with backlog management and agile delivery tools.

Preferred Skills
  • Hands-on experience with AI implementation in CRM systems.

  • Expertise in process improvement and data management to support AI readiness.

  • Functional BA expertise in CRM to support evolving portfolios.

  • Agile/DevOps/ITIL certification

Pay Range:
$104,000 - $156,000
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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