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Senior Operations Analyst Jobs in Fort Mill, SC (NOW HIRING)

ADI Global

Sales Operations Analyst

Charlotte, NC · On-site

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in ...

Pacificlife

Operations Claims Specialist

Charlotte, NC · On-site

$26/hr

This position may be filled at the Operations Claims Associate, Operations Claims Specialist, Sr. Operations Claims Specialist, or Sr. Operations Claims Analyst level based on experience and business ...

Bank of America

Sr Operations Team Lead

Charlotte, NC · On-site

Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring ... senior manager. Job expectations include having an understanding of foundational operations and ...

Bank of America

Sr Operations Team Lead

Charlotte, NC · On-site

Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring ... senior manager. Job expectations include having an understanding of foundational operations and ...

LPL Financial

Senior Operations Specialist

Fort Mill, SC · Remote

$17.23 - $28.72/hr

Job Overview: The Cash Management Retirement Senior Operations Specialist is responsible for ... Provide trend analysis on processing queues and escalating as appropriate * Ability to make ...

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Senior Operations Analyst information

See Fort Mill, SC salary details

$36K

$83.8K

$115.6K

How much do senior operations analyst jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior operations analyst in Fort Mill, SC is $83,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $96,200.00 per year, depending on experience, location, and employer.

What does a senior operations analyst do?

A Senior Operations Analyst is responsible for analyzing and improving organizational processes to enhance efficiency and productivity. They collect and interpret data related to business operations, identify trends and areas for improvement, and recommend actionable solutions. Senior Operations Analysts often collaborate with various departments to implement process improvements, optimize resource allocation, and support strategic decision-making. Their expertise helps organizations streamline operations, reduce costs, and achieve business goals.

What are the key skills and qualifications needed to thrive as a senior operations analyst?

To thrive as a Senior Operations Analyst, you need strong analytical abilities, process optimization expertise, and a bachelor’s degree in business, finance, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence platforms like Tableau or Power BI, as well as experience with ERP systems, is typically expected. Exceptional problem-solving, communication, and stakeholder management skills help you drive operational improvements and foster collaboration. These skills and qualities are crucial for identifying inefficiencies, supporting data-driven decision-making, and ensuring smooth organizational operations.

What are some common challenges faced by senior operations analysts, and how can they be addressed?

Senior Operations Analysts often encounter challenges such as managing large datasets, navigating cross-departmental communication, and balancing multiple high-priority projects simultaneously. To address these, it's helpful to develop strong data management skills, use collaborative tools for effective communication, and adopt project management techniques to prioritize tasks. Building strong relationships with stakeholders and staying current with industry best practices also play a key role in overcoming these challenges.

How much do senior operations analysts get paid?

Senior operations analysts typically earn a median annual salary ranging from $70,000 to $100,000, depending on experience, industry, and location. They often have strong analytical skills and proficiency with data tools like Excel or SQL, which can influence compensation levels.

How much does a senior operations analyst make in the US?

A senior operations analyst in the US typically earns between $70,000 and $100,000 annually, depending on experience, industry, and location. They often require strong analytical skills, proficiency with data tools, and experience in process improvement or project management.

What is a senior operations analyst?

A senior operations analyst is a professional responsible for analyzing and improving business processes, often using data analysis tools and techniques. They typically oversee operational performance, identify efficiencies, and support strategic decision-making within an organization.

What are the most commonly searched types of Operations Analyst jobs in Fort Mill, SC?

The most popular types of Operations Analyst jobs in Fort Mill, SC are:

What are popular job titles related to Senior Operations Analyst jobs in Fort Mill, SC?

For Senior Operations Analyst jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Senior Operations Analyst jobs in Fort Mill, SC look for?

The top searched job categories for Senior Operations Analyst jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Senior Operations Analyst jobs?

Cities near Fort Mill, SC with the most Senior Operations Analyst job openings:

Senior Operations Analyst jobs near you
Infographic showing various Senior Operations Analyst job openings in Fort Mill, SC as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,788 per year, or $40.3 per hour.

Sr. Operations Analyst, Technical Lead

Sompo International Holdings Ltd.

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Job Description
Are you looking for your next opportunity?
Sompo has a unique opportunity for a in our Insurance Operations team.
As a Senior Operations Analyst, Technical Lead, you will serve as the operational owner for systems testing, process design, workflow documentation, technology adoption, and business readiness initiatives. In addition to leading technical initiatives, you will maintain ownership of a targeted operational workload, ensuring technology solutions remain grounded in day-to-day business operations while providing production support during periods of increased volume. In this highly visible role, you will partner across Operations, Underwriting, Engineering Process, and IT to ensure technology solutions are successfully translated into operational outcomes that improve efficiency, scalability, and performance.
Location: This position will be based out of our Charlotte, NC office. We strive for collaboration which is why we offer a work environmentwhere our employees thrive and develop long lasting careers.
Our business, your impact, our opportunity:
What you'll be doing:
  • Manage underwriting operations throughout the policy lifecycle, including binder reviews, policy issuance, renewal notices, and validation of technology solutions in production environments.
  • Lead User Acceptance Testing (UAT) for system enhancements, integrations, and releases by developing test plans, executing test scripts, managing defects, and ensuring business readiness and successful adoption.
  • Design, document, and optimize operational workflows, business requirements, and policy specifications while identifying automation, process improvement, and system enhancement opportunities.
  • Serve as the subject matter expert (SME) for underwriting systems and processes, troubleshooting complex issues and recommending sustainable operational and technology solutions.
  • Develop training materials, documentation, and knowledge-sharing resources that drive adoption, consistency, business continuity, and team enablement.
  • Partner with Underwriting, IT, Re-Engineering, and Project Management teams to support requirements gathering, solution design, implementation, testing, workflow modernization, and communication of technical and operational impacts to stakeholders.

What you'll bring:
Required
  • 4+ years of experience in underwriting operations, insurance systems analysis, or technical operations, with strong knowledge of underwriting processes and Property & Casualty insurance.
  • Experience leading system testing, User Acceptance Testing (UAT), defect management, and validation of technology solutions.
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), business documentation, and process analysis.
  • Excellent analytical, problem-solving, communication, and stakeholder management skills, with a proven ability to collaborate across technical and business teams.
  • Occasional travel to other Sompo offices for system testing and support

Preferred
  • Experience with underwriting platforms (e.g., Guidewire, ImageRight), business analysis/process improvement methodologies (Agile, Lean), and reporting or visualization tools such as Tableau or Power BI.

Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values-Accountability, Agility, Collaboration, Development, and Integrity-we build trust and support one another to achieve our goals worldwide. Life at Sompo page
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

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