Senior Operational Risk Analyst Jobs in North Carolina

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

NOTE: This position is not eligible for current or future visa sponsorship.

The Fraud Risk Analyst develops data-driven insights and strategies that strengthen fraud prevention, detection, and operational performance across deposits, payments, digital, authentication, and the end-to-end account lifecycle. This role combines advanced analytics, strategic problem-solving, and cross-functional collaboration to identify emerging fraud risks, uncover root causes, and support proactive loss mitigation.

The analyst works with a broad range of internal stakeholders and external partners to evaluate tools, data sources, and capabilities that enhance fraud detection and decisioning. By translating complex analytical findings into executive-ready insights and cost-benefit assessments, the role informs strategic decision-making while balancing fraud risk reduction, customer experience, operational efficiency, and financial impact.

Key Responsibilities

Analyze complex, multi channel fraud trends and performance data to identify emerging risks, root causes, and opportunities for proactive loss mitigation across the account lifecycle.

Develop data driven insights and strategic recommendations that strengthen fraud prevention and detection while balancing risk, customer experience, and operational efficiency.

Collaborate with a broad range of internal stakeholders and external partners to evaluate new and existing tools, data sources, and capabilities that enhance fraud detection and decisioning.

Translate complex analytical findings into clear, executive ready insights that inform enterprise fraud strategy, prioritization, and decision making.

Evaluate the effectiveness of fraud controls and initiatives using key metrics, scenario analysis, and model adjacent analytics; identify control gaps and recommend targeted enhancements.

Drive value led prioritization through cost benefit analysis, focusing resources on initiatives that deliver the greatest fraud risk reduction and business value while adhering to regulatory and internal control requirements.

Develop recurring analytics, performance assessments, and recommendations that measure fraud-control effectiveness, authentication performance, fraud trends, and operational outcomes.

Evaluate authentication strategies, fraud-detection rules, and contact-center fraud controls through data-driven analysis to identify performance gaps and optimization opportunities.

Support testing, implementation reviews, and post-implementation assessments of fraud-control enhancements, rule changes, and decisioning strategies.

Develop presentations, analytical summaries, and supporting materials for leadership discussions and monthly business reviews (MBRs), translating complex findings into actionable insights.

Additional Expectations

Utilize approved analytics, AI, and technology solutions while applying appropriate judgment and validation of results.

Demonstrate strong written, verbal, and presentation communication skills.

Effectively translate complex analytical findings into clear and actionable insights.

Manage multiple assignments and priorities while meeting established deadlines.

Basic Qualifications

Bachelor's degree or equivalent work experience.
Typically more than six years of applicable experience

Required Programming Experience

Six or more years of hands-on SAS programming experience is required. Experience with SQL, Python, and other analytical tools is preferred.

Preferred Skills/Experience

Bachelor's degree in Business, Finance, Computer Science, Business Analytics, Statistics, or another quantitative field.

Extensive data analytics experience in fraud analytics, fraud prevention, risk management, financial services, cybersecurity, or a related field, and experience translating findings into business recommendations.

Knowledge of financial services products, systems, and data, preferably within the fraud domain.

Proficient computer skills, especially Microsoft Office applications and data analysis software.

Experience developing analytics, performance assessments, presentations, and recommendations that support business decision-making.

Excellent presentation, interpersonal, written, and verbal communication skills.

Exceptional problem solving, critical thinking, and troubleshooting skills.

Ability to prioritize and manage multiple tasks while establishing responsible deadlines.

Flexibility in day-to-day work and tolerance for ambiguity.

Positive 'can-do' attitude and a strong desire to continue to learn and ask questions.

The ability to work well in a team environment.

Ability to build relationships cross-functionally and over the phone.

Ability to work with and influence at all levels of the organization, including senior leadership.

Understanding of fraud schemes, digital identity, authentication, and operational fraud processes.

Experience evaluating fraud-control effectiveness, fraud-detection strategies, authentication approaches, and fraud-prevention capabilities through data-driven analysis.

Experience supporting contact-center fraud controls, authentication strategies, and fraud-rule performance assessments.

Ability to translate analytical findings into clear business recommendations and presentations for leadership audiences.

LOCATION EXPECTATIONS: This role requires working from a U.S. Bank Location three (3) or more days per week.

NOTE: This position is not eligible for current or future visa sponsorship.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.