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Senior Network Support Engineer Jobs in Spokane, WA

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional ...

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional ...

... IT Support Engineer / Level III Technician , who is proficient in networking . A qualified ... Implementing and monitoring network security * Optimizing and maintaining network software and ...

Engineer I/II/III

Spokane, WA · On-site

$50K - $80K/yr

A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline ... Network Support * Network Troubleshooting * Server Administration * Server Virtualization

Engineer I/II/III

Spokane, WA · On-site

$50K - $80K/yr

A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline ... complete network to end point support services to small and medium sized businesses • ...

... ® and support. Our on‑premise and cloud products protect schools, hospitals, banks, retail ... network of certified service providers. OpenEye is a subsidiary of Alarm.com. OpenEye is seeking a ...

Senior Software Engineer

Liberty Lake, WA · Hybrid

$120K - $158K/yr

... Service and support. Our on-site and cloud-based products can be found protecting schools ... OpenEye's solutions are available globally through a trusted network of certified service providers.

Senior Software Engineer

Liberty Lake, WA · On-site

$120K - $158K/yr

... support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks ... OpenEye's solutions are available globally through a trusted network of certified service providers.

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Senior Network Support Engineer information

See Spokane, WA salary details

$43K

$125.2K

$176.9K

How much do senior network support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior network support engineer in Spokane, WA is $125,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,200.00 and $144,100.00 per year, depending on experience, location, and employer.

What is the difference between Senior Network Support Engineer vs Network Administrator?

AspectSenior Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, network designNetwork maintenance, configuration, monitoring
ResponsibilitiesAdvanced troubleshooting, network upgrades, support escalationNetwork setup, daily operations, user access management

While both roles require networking certifications and involve maintaining network infrastructure, the Senior Network Support Engineer focuses on advanced troubleshooting and support escalation, often working on complex issues and network improvements. The Network Administrator handles routine network management tasks, ensuring smooth daily operations. Both roles are essential in maintaining organizational network health but differ in scope and complexity.

What skills and qualifications are needed to be a senior network support engineer?

To thrive as a Senior Network Support Engineer, you need deep knowledge of network architecture, troubleshooting, and security protocols, typically supported by a degree in computer science or a related field and relevant certifications like CCNP or CompTIA Network+. Expertise with network monitoring tools, firewalls, routers, switches, and ticketing systems is essential. Strong analytical thinking, effective communication, and leadership abilities help you resolve complex issues and guide junior team members. These skills ensure network reliability, minimize downtime, and support business continuity in critical IT environments.

How does a senior network support engineer collaborate with other IT teams to resolve complex network issues?

As a Senior Network Support Engineer, you will frequently work alongside system administrators, security teams, and application support staff to troubleshoot and resolve network-related problems. Collaboration often involves participating in cross-functional meetings, sharing detailed technical documentation, and jointly analyzing logs or monitoring data to identify root causes. Your role may also require mentoring junior engineers and acting as a technical liaison during major incidents to ensure timely resolution. Strong communication and teamwork skills are essential for effective collaboration across these diverse IT functions.

What is a senior network support engineer?

Senior Network Support Engineers are experienced professionals responsible for maintaining, troubleshooting, and optimizing an organization's computer networks. They oversee complex network systems, ensure high availability and security, and resolve advanced technical issues. In addition to providing technical support, they often design network solutions, lead projects, and mentor junior staff. Their expertise is critical in preventing downtime, enhancing performance, and supporting business operations.
What are popular job titles related to Senior Network Support Engineer jobs in Spokane, WA? For Senior Network Support Engineer jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Senior Network Support Engineer jobs in Spokane, WA look for? The top searched job categories for Senior Network Support Engineer jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Senior Network Support Engineer jobs? Cities near Spokane, WA with the most Senior Network Support Engineer job openings:
Infographic showing various Senior Network Support Engineer job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $125,162 per year, or $60.2 per hour.

Technical Support Engineer III (CONUS)

F5, Inc.

Liberty Lake, WA • On-site

Full-time

Re-posted 20 hours ago


Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
At F5, you will be a part of our Technical Support Engineering team supporting our Federal customers. We are seeking a seasoned and experienced Enterprise Support professional who provides remote technical assistance on F5 solutions to internal and customers and F5 Partners requiring support engineers that are part of the CONUS program.
Our TSE III's handle multiple active cases of diverse scope where analysis of customer network environments and customer specific data requires a review of identifiable factors to arrive at a conclusion which can work around, restore or resolve the customer's problem. You will aim to keep our Federal customers satisfied. They exercise solid judgment within an ISO certified Quality Management System set of defined procedures in order to select the best methods amongst several possible methods and techniques, to build a plan of action and take appropriate action.
They receive little day to day instructions on their work, and general instructions on new projects or assignments.
Please review and acknowledge:
  • This group of TSE's work on a SHIFT SCHEDULE between 5pm-7pm/PST start time to 4am/PST-6am/PST end time to ensure 24/7 coverage
  • 4x10s schedule, including 1 weekend day
  • You must reside in the Greater Spokane, WA region and be able to commute to our Spokane Valley office location. This is not a remote/hybrid opportunity.
  • Unfortunately, we are not able to provide US work sponsorship for this opportunity at this time

This team is exceptionally proficient with several troubleshooting tools and equipment while providing resolutions to cases. They network with senior internal and external personnel and build strong working relationships internally, with their peers, Escalation Engineers, and Managers, or related F5 departments and externally, to customers and partners.
Lastly they provide communication to our customers, by phone, email and/or Zoom, and accept ownership of issues until a resolution is delivered, providing high customer satisfaction.
What will you do?
  • Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors.
  • Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures.
  • Provides F5 customers and partners with a consistently high-quality support experience.
  • Participates in on-going training with F5 products and related technologies.
  • Maintains high schedule adherence (work hours and on-phone time)
  • Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management
  • Manages multiple routine cases and prioritizes based upon customer and business needs
  • Performs additional projects as required

Skills and Knowledge that will help you succeed and perform:
  • Excellent customer service skills together with experience supporting corporate customers and service providers in production environments.
  • Hands-on technical experience preferred with internetworking/data center operations including WAN operations (e.g., DNS, Open SSL, Cryptography, virtualization, etc.), Network Protocols, TCP/IP, OSI Model, UNIX or Linux (e.g., Redhat) operating systems, VMware or equivalent hypervisors and network hardware preferred. Potential for exposure to Network Security (e.g., Web Application Security, AAA, VPN, DDoS, Malware, Application Firewalls, etc.)
  • Proficient with Windows OS
  • Able to work under limited or little instructions on routine work.
  • Evidence of building strong internal/external relationships within a team environment.
  • Experience with a Customer Relationship Management system. Salesforce Service Cloud experience preferred.
  • Analytical thinker with strong attention to detail
  • Must be able to read, write and speak English fluently, including technical concepts and terminology. Multiple language skills a plus.
  • Should be able to effectively relay technical information to customers of varying skill levels, including senior technical customer levels.

How do you qualify?
  • Showcase 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies
  • Holding a 2nd Tier Academic Degree (bachelor's BA/BS, Honors, Graduate Certificate or equivalent) preferred.

REMINDERS:
  • Duties are performed in a normal office environment while sitting at a desk or computer table.
  • Duties require the ability to use a computer, communicate over the telephone via headset, and read printed material.
  • Working in an environment where work hours are scheduled shifts to provide 24x7 coverage for our CONUS customers. This role is required to work outside of core business hours, including early morning, late evening, overnight, weekends, and/or holidays as needed.
  • Occasional travel may be required (5-10% of work time)

#LI-KT1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $81,600.00 - $122,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com)
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.