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Senior Network Support Engineer Jobs in Gurnee, IL

2T Consulting

Network Support Engineer

Caledonia, WI

We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have ...

Meridian IT

Senior Network/Security Engineer

Deerfield, IL · On-site

$59.50 - $77.75/hr

Senior Network/Security Engineer REPORTS TO: Director, Network/Security Services LOCATION ... Provide support to managed service customers within the agreed upon SLAs. * Execute implementation ...

Meridian IT

Senior Network/Security Engineer

Deerfield, IL · Hybrid

$59.50 - $77.75/hr

Senior Network/Security Engineer REPORTS TO: Director, Network/Security Services LOCATION ... Provide support to managed service customers within the agreed upon SLAs. * Execute implementation ...

Benchwood Foods

Senior Support Engineer

Kenosha, WI · On-site

$90 - $130/hr

Network Infrastructure * Troubleshoot LAN, WAN, wireless, VPN, DNS, and other connectivity issues. * Support switches, firewalls, VPNs, wireless infrastructure, VLANs, routing, and network security ...

Addison Group

Sr. Network Administrator

Mundelein, IL · Remote

$45 - $55/hr

We are seeking a Senior Network Administrator / Infrastructure Engineer to provide hands-on support and technical ownership within a Cisco-focused enterprise environment. This role requires deep ...

Collabera

Senior Network Engineer

Rolling Meadows, IL

$104K - $143K/yr

Candidate will primarily act in a Tier 3 engineering support role for the enterprise data network platforms performing various activities. Such activities include troubleshooting performance issues ...

Addison Group

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Job Title: Senior Support Engineer Industry: Information Technology / Professional Services ... Support connectivity and networking issues involving Wi-Fi, VPN access, DNS, DHCP, and related ...

Zebra Technologies

Network Engineer Senior

Lincolnshire, IL · On-site

$109K - $150K/yr

Join Zebra Technologies as a Senior Network Engineer and play a crucial role in building ... Support business continuity by deploying resilient infrastructures that facilitate critical ...

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All JobsNetwork Support Engineer JobsSenior Network Support Engineer JobsSenior Network Support Engineer Jobs in Gurnee, IL

Senior Network Support Engineer information

See Gurnee, IL salary details

$40.8K

$118.8K

$168K

How much do senior network support engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for senior network support engineer in Gurnee, IL is $118,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,800.00 and $136,800.00 per year, depending on experience, location, and employer.

What is a senior network support engineer?

Senior Network Support Engineers are experienced professionals responsible for maintaining, troubleshooting, and optimizing an organization's computer networks. They oversee complex network systems, ensure high availability and security, and resolve advanced technical issues. In addition to providing technical support, they often design network solutions, lead projects, and mentor junior staff. Their expertise is critical in preventing downtime, enhancing performance, and supporting business operations.

What skills and qualifications are needed to be a senior network support engineer?

To thrive as a Senior Network Support Engineer, you need deep knowledge of network architecture, troubleshooting, and security protocols, typically supported by a degree in computer science or a related field and relevant certifications like CCNP or CompTIA Network+. Expertise with network monitoring tools, firewalls, routers, switches, and ticketing systems is essential. Strong analytical thinking, effective communication, and leadership abilities help you resolve complex issues and guide junior team members. These skills ensure network reliability, minimize downtime, and support business continuity in critical IT environments.

How does a senior network support engineer collaborate with other IT teams to resolve complex network issues?

As a Senior Network Support Engineer, you will frequently work alongside system administrators, security teams, and application support staff to troubleshoot and resolve network-related problems. Collaboration often involves participating in cross-functional meetings, sharing detailed technical documentation, and jointly analyzing logs or monitoring data to identify root causes. Your role may also require mentoring junior engineers and acting as a technical liaison during major incidents to ensure timely resolution. Strong communication and teamwork skills are essential for effective collaboration across these diverse IT functions.

What is the difference between Senior Network Support Engineer vs Network Administrator?

AspectSenior Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, network designNetwork maintenance, configuration, monitoring
ResponsibilitiesAdvanced troubleshooting, network upgrades, support escalationNetwork setup, daily operations, user access management

While both roles require networking certifications and involve maintaining network infrastructure, the Senior Network Support Engineer focuses on advanced troubleshooting and support escalation, often working on complex issues and network improvements. The Network Administrator handles routine network management tasks, ensuring smooth daily operations. Both roles are essential in maintaining organizational network health but differ in scope and complexity.

How much does a senior network support engineer earn?

A senior network support engineer typically earns between $80,000 and $120,000 annually, depending on experience, location, and certifications such as CCNA or CCNP. They often work with network hardware, troubleshooting tools, and may require on-call availability.

What job categories do people searching Senior Network Support Engineer jobs in Gurnee, IL look for?

The top searched job categories for Senior Network Support Engineer jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Senior Network Support Engineer jobs?

Cities near Gurnee, IL with the most Senior Network Support Engineer job openings:

Senior Network Support Engineer jobs near you
Infographic showing various Senior Network Support Engineer job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $118,812 per year, or $57.1 per hour.

Network Support Engineer

2T Consulting

Caledonia, WI

Full-time

Posted 11 days ago

Job description

We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have strong hands-on expertise in Cisco networking technologies, including routing, switching, SD-WAN, and network security solutions. The candidate will act as the Single Point of Contact (SPOC) and SME for network operations, ensuring network availability, performance, and security across enterprise environments.

Key Responsibilities
  • Provide onsite support for enterprise network infrastructure, including installation, configuration, troubleshooting, and maintenance.
  • Install, configure, and manage Cisco routers and switches.
  • Act as the SME and primary point of contact for network operations and network security activities.
  • Collaborate with the customer network engineering team to design and implement enterprise network strategies.
  • Identify business improvement opportunities and support project delivery in coordination with customer stakeholders.
  • Monitor network performance and resolve incidents, service requests, and operational issues within SLA.
  • Manage LAN environments (Data Center & Branch Offices), including switch configuration changes, code upgrades, and troubleshooting.
  • Manage WAN infrastructure, including routers, ISP connectivity, QoS implementation, configuration changes, and troubleshooting.
  • Administer firewall environments by performing policy updates, NAT configuration, access rule management, routing changes, and application access troubleshooting.
  • Support load balancers through configuration updates, code upgrades, certificate renewals, application deployments, and issue resolution.
  • Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination.
  • Coordinate with ISPs and hardware vendors for incident management and escalations.
  • Deploy, support, and troubleshoot Cisco SD-WAN environments.
  • Manage Cisco Firepower Threat Defense (FTD) firewalls and implement network security best practices.
  • Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement (preferred).
  • Coordinate with remote teams, vendors, and business stakeholders during incident resolution and project implementation.
  • Perform network upgrades, patching, planned maintenance, and hardware replacement activities.
  • Maintain network documentation, topology diagrams, and configuration backups.
  • Ensure compliance with organizational security policies and operational standards.
  • Support firewall hardware replacement and configuration migration activities.
  • Follow ITIL processes, including Incident, Problem, Change, and Service Request Management, and participate in CAB meetings.
Required Skills & Qualifications
  • 10+ years of experience supporting enterprise network infrastructure.
  • Strong hands-on experience with Cisco Routing (OSPF, EIGRP, BGP).
  • Expertise in Cisco Switching technologies.
  • Experience with Cisco SD-WAN deployment and support.
  • Hands-on experience with Cisco Firepower Threat Defense (FTD).
  • Strong understanding of Firewall Policies, NAT, ACLs, VPNs, and Network Security.
  • Experience managing LAN/WAN environments across Data Centers and Branch Offices.
  • Knowledge of Cisco ISE is preferred.
  • Familiarity with Load Balancers and Telecom/VoIP support is an added advantage.
  • Experience working with ITIL processes and enterprise production support environments.
  • Excellent troubleshooting, communication, and stakeholder management skills.

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