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Senior Network Support Engineer Jobs in Colorado

Otava, LLC

Sr Network Engineer

Denver, CO · On-site

$125/hr

The Senior Network Engineer provides senior-level technical leadership in the design, implementation, optimization, and support of enterprise and data center network infrastructure. Serves as a ...

LaunchTech

Junior Network Engineer

Colorado Springs, CO · On-site

Responsibilities : • Support Senior Network Engineers with the design, configuration, installation, and test of IT network and boundary protection devices and systems within the MDA Enterprise • ...

GDIT

Senior Network Engineer

Colorado Springs, CO · On-site

$97K - $132K/yr

US BICES-X is seeking a skilled and proactive Senior Network Engineer to manage and optimize our ... Administer and support key network-related software, including Cisco Call Manager (VoIP ...

LAUNCHTECH

Junior Network Engineer

Colorado Springs, CO · On-site

$80K - $100K/yr

Support Senior Network Engineers with the design, configuration, installation, and test of IT network and boundary protection devices and systems within the MDA Enterprise. * Support Senior Network ...

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Senior Network Support Engineer information

What is the difference between Senior Network Support Engineer vs Network Administrator?

AspectSenior Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, network designNetwork maintenance, configuration, monitoring
ResponsibilitiesAdvanced troubleshooting, network upgrades, support escalationNetwork setup, daily operations, user access management

While both roles require networking certifications and involve maintaining network infrastructure, the Senior Network Support Engineer focuses on advanced troubleshooting and support escalation, often working on complex issues and network improvements. The Network Administrator handles routine network management tasks, ensuring smooth daily operations. Both roles are essential in maintaining organizational network health but differ in scope and complexity.

What skills and qualifications are needed to be a senior network support engineer?

To thrive as a Senior Network Support Engineer, you need deep knowledge of network architecture, troubleshooting, and security protocols, typically supported by a degree in computer science or a related field and relevant certifications like CCNP or CompTIA Network+. Expertise with network monitoring tools, firewalls, routers, switches, and ticketing systems is essential. Strong analytical thinking, effective communication, and leadership abilities help you resolve complex issues and guide junior team members. These skills ensure network reliability, minimize downtime, and support business continuity in critical IT environments.

How does a senior network support engineer collaborate with other IT teams to resolve complex network issues?

As a Senior Network Support Engineer, you will frequently work alongside system administrators, security teams, and application support staff to troubleshoot and resolve network-related problems. Collaboration often involves participating in cross-functional meetings, sharing detailed technical documentation, and jointly analyzing logs or monitoring data to identify root causes. Your role may also require mentoring junior engineers and acting as a technical liaison during major incidents to ensure timely resolution. Strong communication and teamwork skills are essential for effective collaboration across these diverse IT functions.

What is a senior network support engineer?

Senior Network Support Engineers are experienced professionals responsible for maintaining, troubleshooting, and optimizing an organization's computer networks. They oversee complex network systems, ensure high availability and security, and resolve advanced technical issues. In addition to providing technical support, they often design network solutions, lead projects, and mentor junior staff. Their expertise is critical in preventing downtime, enhancing performance, and supporting business operations.
What are popular job titles related to Senior Network Support Engineer jobs in Colorado? For Senior Network Support Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Senior Network Support Engineer jobs in Colorado look for? The top searched job categories for Senior Network Support Engineer jobs in Colorado are:
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Senior Network Support Engineer jobs near you

Sr Network Engineer

Otava, LLC

Denver, CO • On-site

$125/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

The Senior Network Engineer provides senior-level technical leadership in the design, implementation, optimization, and support of enterprise and data center network infrastructure. Serves as a subject matter expert for complex network technologies, leads critical engineering initiatives, drives infrastructure reliability and scalability, and acts as the highest technical escalation point while partnering with internal teams and customers to deliver secure, high-performing network solution
Responsibilities
  • Discover, review, and influence new and evolving design, architecture, and standards for building and delivering enterprise-class services.
  • Investigate, design, and implement best-in-industry, innovative technologies that will expand Otava's infrastructure through robust, scalable, adrenaline-fueled solutions.
  • Champion the network infrastructure vision and strategy.
  • Be the expert in network service reliability and resiliency.
  • Develop and execute designs for complex systems backed by excellence, confidence, and thorough engineering analysis.
  • Develop, gather, and leverage metrics to manage the network infrastructure to drive automation, improvement, and performance.
  • Respond to, troubleshoot, resolve, and be the top escalation point for all network-related incidents and problems.
  • Own the most complex incidents and problems.
  • Help design, configure, deploy, and maintain all network equipment.
  • Deliver an exceptional experience to our clients, team members, and non-technical co-workers.
  • Represent the Otava brand via direct customer interactions and interfacing.
  • Partner with the Sales organization and leadership to deliver innovative technology solutions and a second-to-none experience to our customers.
  • Lead networking-focused technology projects from inception to implementation and post-implementation support.

Experience
  • 10+ years' experience administering and engineering complex networks supporting enterprise class technologies (e.g. cloud platforms).
  • Network-related certifications or education; CCIE preferred.
  • Expert knowledge of OSI Model, computer networking, network topologies, and design standards.
  • Client-focused individual with excellent communication skills who has the ability to communicate network concepts and challenges effectively to both technical and non-technical people.
  • Extensive automation experience strongly desired.
  • Extensive experience and knowledge in the Fortinet product suite required.

Knowledge, Skills, and Abilities
  • Manage stressful situations calmly, with courtesy and confidence.
  • Knowledge of HIPAA, PCI, and/or Safe Harbor a plus.
  • Extensive knowledge of existing industry standards, technologies, security issues, and trends.
  • You are driven to solve difficult problems with scalable, elegant, and maintainable solutions.
  • Expert troubleshooter - unwilling to let a problem defeat you; unrelenting, persistent, confident.
  • A penchant for thinking outside the box to solve complex and interesting problems.

Education
  • Bachelor's degree in Computer Science, technical field, or equivalent experience.

Certifications
  • One or more relevant industry recognized certifications: MCSA, CCNA, CISSP, CCNET, Comp TIA A+, MTA, ITIL

What We Offer:
Competitive base salary ($125 - 135K) depending on experience and certifications) plus bonus, 401(k) match, health insurance, generous PTO, paid volunteer time off, and working with world-class co-workers who are just as dedicated and as awesome as you are.
What about Otava?
At Otava, we are people empowering people to enable growth. We are excited for you to join us!
As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We're creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.
Sound like you? Come join us!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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