Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Reporting directly to the Senior Manager, Distribution, this role provides leadership for receiving, shipping, inventory control, returns processing, and overall warehouse operations. The Operations ...
Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Create, update, and manage service request and incident tickets. * Coordinate and participate in ... Foundational understanding of network concepts, topologies, and the OSI model. * Experience ...
Operations Manager
Elko, NV · On-site
$150/day
Help execute strategies and tactics from the company's senior leadership team. * Collaborate with ... Outstanding interpersonal, influencing skills to build strong relationships, and network ...
Operations Manager
Elko, NV · On-site
$150/day
Help execute strategies and tactics from the company's senior leadership team. * Collaborate with ... Outstanding interpersonal, influencing skills to build strong relationships, and network ...
Operations Manager
$150/day
Helpexecute strategies and tactics from the company's senior leadership team. * Collaborate with ... Outstanding interpersonal, influencing skills to build strong relationships, and network ...
Operations Manager
$150/day
Helpexecute strategies and tactics from the company's senior leadership team. * Collaborate with ... Outstanding interpersonal, influencing skills to build strong relationships, and network ...
Senior Network Engineer with Security Clearance
Indian Springs, NV · On-site
$91K - $125K/yr
The Centralized Network Operations Center (C-NOC) Network Engineer will support the Air Force in the operation and maintenance of the MQ-9 communications system, global network architectures to ...
Senior Network Engineer with Security Clearance
Indian Springs, NV · On-site
$91K - $125K/yr
The Centralized Network Operations Center (C-NOC) Network Engineer will support the Air Force in the operation and maintenance of the MQ-9 communications system, global network architectures to ...
Senior Operations Manager New Las Vegas, Nevada, United States
Las Vegas, NV · On-site
$120 - $160/hr
The Senior Operations Manager establishes operational procedures for activities such as ... We provide cutting-edge technology and a network of owned and operated fulfillment centers that ...
New
Senior Operations Manager New Las Vegas, Nevada, United States
Las Vegas, NV · On-site
$120 - $160/hr
The Senior Operations Manager establishes operational procedures for activities such as ... We provide cutting-edge technology and a network of owned and operated fulfillment centers that ...
New
JOINT INTERFACE AND NETWORK OPERATIONS ANALYST
Nellis Air Force Base, NV · On-site
$108K/yr
Knowledge of how the CTP Management Cell and AOC/CRC execute the Commander Air Combat Command ... senior leadership and technicians. 5\. Skill in analyzing and interpreting engineering drawings ...
JOINT INTERFACE AND NETWORK OPERATIONS ANALYST
Nellis Air Force Base, NV · On-site
$108K/yr
Knowledge of how the CTP Management Cell and AOC/CRC execute the Commander Air Combat Command ... senior leadership and technicians. 5\. Skill in analyzing and interpreting engineering drawings ...
We're looking for a Senior Operations Manager who owns that floor end to end - inbound, outbound ... Represent the building's operational performance and needs to network/regional leadership. Reports ...
We're looking for a Senior Operations Manager who owns that floor end to end - inbound, outbound ... Represent the building's operational performance and needs to network/regional leadership. Reports ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
District Operations Manager
Reno, NV · On-site
$88K - $98K/yr
Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Reno, NV · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Reno, NV · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Network Engineer
Las Vegas, NV · On-site
$83K - $145K/yr
This role works independently on day-to-day operations while collaborating with senior engineers on ... Experience in managing advanced routing protocols, including OSPF, EIGRP, and BGP. * Experience in ...
Network Engineer
Las Vegas, NV · On-site
$83K - $145K/yr
This role works independently on day-to-day operations while collaborating with senior engineers on ... Experience in managing advanced routing protocols, including OSPF, EIGRP, and BGP. * Experience in ...
Senior Operations Manager - Las Vegas Loop
Las Vegas, NV · On-site
$90 - $120/hr
Senior Operations Manager - Las Vegas Loop Las Vegas, NV • OPERATIONS, Loop Management • In ... network of tunnels. Today, we are creating the technology to increase tunneling speed and decrease ...
New
Senior Operations Manager - Las Vegas Loop
Las Vegas, NV · On-site
$90 - $120/hr
Senior Operations Manager - Las Vegas Loop Las Vegas, NV • OPERATIONS, Loop Management • In ... network of tunnels. Today, we are creating the technology to increase tunneling speed and decrease ...
New
Operations Manager
Las Vegas, NV · On-site
$96K - $168K/yr
Serve as a Senior Manager on the store leadership team, providing strategic leadership and direction across Service Operations, including reconditioning, cosmetic, production, and automotive service ...
Operations Manager
Las Vegas, NV · On-site
$96K - $168K/yr
Serve as a Senior Manager on the store leadership team, providing strategic leadership and direction across Service Operations, including reconditioning, cosmetic, production, and automotive service ...
Operations Manager
Reno, NV · On-site
The position reports to senior leadership and is a great opportunity to have a real impact ... Manage the office and oversee related operational needs. Requirements * Bachelor's degree or ...
Operations Manager
Reno, NV · On-site
The position reports to senior leadership and is a great opportunity to have a real impact ... Manage the office and oversee related operational needs. Requirements * Bachelor's degree or ...
Operations Manager
Las Vegas, NV · On-site
Serve as a Senior Manager on the store leadership team, providing strategic leadership and direction across Service Operations, including reconditioning, cosmetic, production, and automotive service ...
Operations Manager
Las Vegas, NV · On-site
Serve as a Senior Manager on the store leadership team, providing strategic leadership and direction across Service Operations, including reconditioning, cosmetic, production, and automotive service ...
Senior Network Operations Manager information
What is the difference between Senior Network Operations Manager vs Network Engineer?
| Aspect | Senior Network Operations Manager | Network Engineer |
|---|---|---|
| Credentials | Bachelor's in IT, Networking, or related field; often certifications like CCNP, CISSP | Bachelor's in Computer Science, Networking, or related; certifications like CCNA, CompTIA Network+ |
| Work Environment | Oversees network teams, manages operations, strategic planning | Designs, implements, and troubleshoots network systems |
| Employer & Industry Usage | Used in large organizations, telecom, IT services | Common in IT departments, tech companies, service providers |
The Senior Network Operations Manager focuses on overseeing network teams and strategic management, while the Network Engineer is primarily responsible for designing and maintaining network infrastructure. Both roles require networking certifications and are vital in large organizations, but their daily responsibilities differ significantly.
What does a senior network operations manager do?
What are the key skills and qualifications needed to thrive as a senior network operations manager?
What are the primary challenges a senior network operations manager faces when overseeing large-scale network infrastructures?

Full-time
Medical
Re-posted 11 days ago
Job description
About Switch
At Switch, we don't just design, build and operate data centers-we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn't just about technology-it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity.
The Role: CORE Support Specialist I
This role provides front-line operational support for services delivered through Switch's Combined Ordering Retail Ecosystem (CORE). You act as the primary point of contact for customer incidents and service requests, coordinating with carriers and internal teams to restore service. The role follows defined procedures, supports 24/7 operations, and focuses on accurate execution and customer communication.
What You'll Do
- Serve as the primary point of contact for CORE-related service requests and incident investigations.
- Engage service providers and internal teams to troubleshoot and resolve customer-impacting issues.
- Assess and communicate operational impact to customers during incidents.
- Create, update, and manage service request and incident tickets.
- Coordinate and participate in service activation calls with customers and carriers.
- Follow established escalation and notification procedures using sound judgment.
- Provide timely, accurate customer-facing updates throughout incident resolution.
- Document incidents clearly, including actions taken, timelines, and outcomes.
- Contribute feedback to improve CORE support tools, processes, and procedures.
- Reliable execution of tasks in a time-sensitive support environment.
- Clear, professional communication with customers, carriers, and internal teams.
- Ability to manage multiple incidents and priorities simultaneously.
- Calm, solution-focused approach during service-impacting events.
- Willingness to work scheduled shifts, including nights, weekends, and rotations.
- 2 or more years of experience in telecommunications, IT support, or a related technical role, or equivalent education and training.
- Foundational understanding of network concepts, topologies, and the OSI model.
- Experience troubleshooting network connectivity and following critical-path resolution steps.
- Familiarity with data center infrastructure and cabling standards.
- Experience using ticketing systems and monitoring tools.
- Comfort using terminal access tools such as SSH, PuTTY, or similar.
- Working knowledge of Microsoft Office applications.
- Network+ , CCENT, A+, or Security+ certifications are preferred, not required.
- A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
- Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development.
- Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
- Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
- Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
This is more than a job-it's a mission. If you're ready to be part of a culture that values innovation, karma, and operational excellence, we want to hear from you.
Apply Now and Let's Build the Future Together.