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Senior Manager Workforce Optimization Jobs (NOW HIRING)

This role is responsible for designing, configuring, managing, and optimizing how UKG is used to translate workforce planning and capacity strategies into executable forecasts, labor demand models ...

This role is responsible for designing, configuring, managing, and optimizing how UKG is used to translate workforce planning and capacity strategies into executable forecasts, labor demand models ...

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Senior Manager Workforce Optimization information

What is the difference between Senior Manager Workforce Optimization vs Workforce Analyst?

AspectSenior Manager Workforce OptimizationWorkforce Analyst
Required CredentialsBachelor's degree, often with advanced certifications in workforce management or analyticsBachelor's degree in related field; certifications like Workforce Management Certification are common
Work EnvironmentLeadership role overseeing teams, strategic planning, and cross-department collaborationData analysis, reporting, and supporting workforce decisions within teams
Employer & Industry UsageUsed in large organizations, call centers, and service industries for strategic workforce planningCommon in similar settings for operational support and data analysis

The Senior Manager Workforce Optimization focuses on strategic planning, leadership, and managing workforce initiatives, while the Workforce Analyst primarily handles data analysis, reporting, and supporting operational decisions. Both roles are essential in workforce management but differ in scope and responsibilities.

How does a Senior Manager Workforce Optimization collaborate with other departments to improve operational efficiency?

A Senior Manager Workforce Optimization frequently partners with departments such as operations, human resources, and technology to analyze staffing needs, forecast demand, and implement process improvements. They lead cross-functional initiatives to align workforce strategies with business goals, ensuring that staffing levels and scheduling support optimal service delivery. Regular meetings and data sharing with department leaders help identify trends, address bottlenecks, and drive continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a Senior Manager Workforce Optimization, and why are they important?

To thrive as a Senior Manager Workforce Optimization, you need expertise in workforce planning, data analysis, and operational management, typically supported by a bachelor's degree in business, human resources, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and relevant certifications (e.g., Six Sigma, PMP) are commonly required. Strong leadership, strategic thinking, and effective communication are crucial soft skills for managing teams and driving process improvements. These skills are essential for aligning workforce capabilities with organizational goals, maximizing efficiency, and ensuring high-quality service delivery.

What does a Senior Manager Workforce Optimization do?

A Senior Manager Workforce Optimization is responsible for overseeing strategies and processes that ensure an organization's workforce is used efficiently and effectively. This includes analyzing staffing needs, forecasting labor requirements, implementing scheduling systems, and optimizing resource allocation across teams or departments. They work closely with HR, operations, and leadership to improve productivity, reduce costs, and ensure the right people are in the right roles at the right times. Their role often involves using data analytics and workforce management technology to make informed decisions and enhance overall organizational performance.
Infographic showing various Senior Manager Workforce Optimization job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 13% Part Time, and 9% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Workforce Optimization Scheduler

Workforce Optimization Scheduler

Perdue Farms

Lewiston, NC

Other

Posted 18 days ago


Perdue Farms rating

6.3

Company rating: 6.3 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

259th of 380 rated food and drinks producers


Job description

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.

Summary

Optimize workforce planning and drive operational efficiency by ensuring the right people are in the right place at the right time. As a Workforce Optimization Scheduler, you will develop and manage labor schedules using advanced scheduling tools while aligning staffing with production needs, equipment availability, and operational flow. You will collaborate closely with Production, Supply, Maintenance, Logistics, and HR teams to support workforce planning, monitor key performance indicators, and adjust staffing to meet changing demands. This role is ideal for a detail oriented, analytical professional who thrives in a fast-paced environment, enjoys working with data and systems, and is passionate about improving efficiency and supporting high performing operations.

This position is located onsite at our facility in Lewiston, NC.

Schedule: Monday through Friday, 7:00am-4:00pm

Principal Essential Duties & Responsibilities

  • Develop and maintain daily, weekly, and long-term labor schedules aligned with production requirements.
  • Optimize workforce capacity by aligning staffing schedules with real time production requirements and equipment availability, including creating and offering open shift opportunities to address workflow constraints and maintain operational continuity.
  • Maintain cross-functional alignment between Production, Supply, Maintenance, Logistics, and HR to ensure workforce optimization strategies support production forecasts and operational scheduling demands.
  • Manage UKG Advanced Scheduler components-including schedule patterns, schedule groups, skills, and forecasting-and integrate scheduling data with ERP/MRP platforms (SAP, Oracle) to generate accurate workforce assignments for all labor dependent departments.
  • Develop and analyze labor KPIs, workforce trends, and seasonal needs to support operational decision making and future planning.
  • Ensure labor scheduling complies with USDA, OSHA, FDA, HACCP, and sanitation requirements while maintaining an equitable distribution of overtime and extra work opportunities to minimize strain and unnecessary labor costs.
  • Participate in continuous improvement initiatives aimed at increasing operational efficiency and reducing waste.

Minimum Education and Experience

  • Bachelor's Degree or equivalent experience.
  • 2 - 3+ years of experience in manufacturing operations, production planning, or workforce scheduling.
  • Proficiency with UKG Scheduler or equivalent WFM system.
  • Strong proficiency with Microsoft Office (Word, Excel, PowerPoint).
  • Experience using ERP/MRP systems (SAP, Oracle).
  • Strong written and verbal communication skills.
  • Ability to manage tight deadlines in a fast paced, high-volume environment.
  • Demonstrated analytical capability and ability to support operational efficiency.
  • Expertise in production scheduling and workforce management.
  • Strong technical and analytical skills including advanced Excel modeling.
  • Knowledge of USDA, FDA, HACCP, OSHA, and labor regulation.
  • Understanding of poultry or food operations and multistage processing workflows.
  • Strong time management, adaptability, and attention to detail.

Preferred Education and Experience

  • 3-5 years of experience in food, agriculture, or poultry manufacturing.
  • HACCP knowledge or certification.
  • Experience with Microsoft Power BI for analytics.

Physical Requirements and Environmental Factors

  • Position is mostly sedentary but may require occasional moving to other offices or buildings.
  • May need to move light equipment or supplies from one place to another.
  • May need to access files, supplies and equipment.
  • Work activity is in an office, open-partitioned, cubicle environment.

When in a plant environment:

  • Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
  • May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and 100% humidity.
  • May handle products from 25 degrees to 50 degrees Fahrenheit.
  • May be exposed to noise ranges of 50 db. to 110 db.
  • May be exposed to all chemicals used in poultry, food, and processing facility.
  • Must wear and use protective and safety equipment required for the job as directed by the Company.

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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