Join our team as a Senior Manager, Workforce Optimization and drive impactful HR strategies at CVS Health. Lead end-to-end workforce optimization initiatives, partner with business leaders, and ...
Join our team as a Senior Manager, Workforce Optimization and drive impactful HR strategies at CVS Health. Lead end-to-end workforce optimization initiatives, partner with business leaders, and ...
Senior Manager, Workforce
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
Senior Manager, Workforce
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
Senior Manager, Workforce
New York, NY · On-site
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
Senior Manager, Workforce
New York, NY · On-site
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
Senior Manager, Workforce
New York, NY · Remote
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
Senior Manager, Workforce
New York, NY · Remote
$120K - $174K/yr
As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager ... Experience with AI assistants and support optimization tools * Excellent data modeling and analysis ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
The Senior Manager Workforce Planning will be responsible for contributing to the headcount and workforce planning workstream, seeking to enable the delivery of an optimized and efficient workforce ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Process Optimization and Innovation: * Identify and implement opportunities to streamline processes ... Serve as the key liaison between workforce management, operations, and senior leadership teams to ...
Senior Analyst, Workforce Optimization
Orlando, FL · On-site
$82K - $108K/yr
As the Sr. Analyst for Workforce Optimization, you will spearhead initiatives in workforce ... Leadership and stakeholder management skills, with a record of leading cross-functional initiatives
Senior Analyst, Workforce Optimization
Orlando, FL · On-site
$82K - $108K/yr
As the Sr. Analyst for Workforce Optimization, you will spearhead initiatives in workforce ... Leadership and stakeholder management skills, with a record of leading cross-functional initiatives
Senior Analyst, Workforce Optimization
Orlando, FL · On-site
$82K - $108K/yr
As the Sr. Analyst for Workforce Optimization, you will spearhead initiatives in workforce ... Create and deliver engaging, data-driven presentations for top-tier management and external ...
Senior Analyst, Workforce Optimization
Orlando, FL · On-site
$82K - $108K/yr
As the Sr. Analyst for Workforce Optimization, you will spearhead initiatives in workforce ... Create and deliver engaging, data-driven presentations for top-tier management and external ...
Position: Sr. Manager Workforce Development Location: 19775 Belmont Executive Plaza Suite 200 Ashburn, VA Job Id: 1136 # of Openings: 1 TITLE: Sr. Manager Workforce Development Location: Ashburn, VA ...
Position: Sr. Manager Workforce Development Location: 19775 Belmont Executive Plaza Suite 200 Ashburn, VA Job Id: 1136 # of Openings: 1 TITLE: Sr. Manager Workforce Development Location: Ashburn, VA ...
Position: Sr. Manager Workforce Development Location: 19775 Belmont Executive Plaza Suite 200 Ashburn, VA Job Id: 1136 # of Openings: 1 TITLE: Sr. Manager Workforce Development Location: Ashburn, VA ...
Position: Sr. Manager Workforce Development Location: 19775 Belmont Executive Plaza Suite 200 Ashburn, VA Job Id: 1136 # of Openings: 1 TITLE: Sr. Manager Workforce Development Location: Ashburn, VA ...
Senior Business Analyst, Workforce Optimization
New York, NY · Remote
$125K - $142K/yr
Reporting to the Director of Operations Analytics & Workforce Optimization, the Senior Business ... Develop and manage dynamic workforce management models to balance member and provider satisfaction ...
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Senior Business Analyst, Workforce Optimization
New York, NY · Remote
$125K - $142K/yr
Reporting to the Director of Operations Analytics & Workforce Optimization, the Senior Business ... Develop and manage dynamic workforce management models to balance member and provider satisfaction ...
Senior Manager Workforce Optimization information
What is the difference between Senior Manager Workforce Optimization vs Workforce Analyst?
| Aspect | Senior Manager Workforce Optimization | Workforce Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, often with advanced certifications in workforce management or analytics | Bachelor's degree in related field; certifications like Workforce Management Certification are common |
| Work Environment | Leadership role overseeing teams, strategic planning, and cross-department collaboration | Data analysis, reporting, and supporting workforce decisions within teams |
| Employer & Industry Usage | Used in large organizations, call centers, and service industries for strategic workforce planning | Common in similar settings for operational support and data analysis |
The Senior Manager Workforce Optimization focuses on strategic planning, leadership, and managing workforce initiatives, while the Workforce Analyst primarily handles data analysis, reporting, and supporting operational decisions. Both roles are essential in workforce management but differ in scope and responsibilities.
How does a Senior Manager Workforce Optimization collaborate with other departments to improve operational efficiency?
A Senior Manager Workforce Optimization frequently partners with departments such as operations, human resources, and technology to analyze staffing needs, forecast demand, and implement process improvements. They lead cross-functional initiatives to align workforce strategies with business goals, ensuring that staffing levels and scheduling support optimal service delivery. Regular meetings and data sharing with department leaders help identify trends, address bottlenecks, and drive continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as a Senior Manager Workforce Optimization, and why are they important?
To thrive as a Senior Manager Workforce Optimization, you need expertise in workforce planning, data analysis, and operational management, typically supported by a bachelor's degree in business, human resources, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and relevant certifications (e.g., Six Sigma, PMP) are commonly required. Strong leadership, strategic thinking, and effective communication are crucial soft skills for managing teams and driving process improvements. These skills are essential for aligning workforce capabilities with organizational goals, maximizing efficiency, and ensuring high-quality service delivery.
What does a Senior Manager Workforce Optimization do?
A Senior Manager Workforce Optimization is responsible for overseeing strategies and processes that ensure an organization's workforce is used efficiently and effectively. This includes analyzing staffing needs, forecasting labor requirements, implementing scheduling systems, and optimizing resource allocation across teams or departments. They work closely with HR, operations, and leadership to improve productivity, reduce costs, and ensure the right people are in the right roles at the right times. Their role often involves using data analytics and workforce management technology to make informed decisions and enhance overall organizational performance.
Full-time
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CVS Health rating
5.8
Based on 4,230 frontline employees who took The Breakroom Quiz
79th of 99 rated pharmacies
Job description
Join our team as a Senior Manager, Workforce Optimization and drive impactful HR strategies at CVS Health. Lead end-to-end workforce optimization initiatives, partner with business leaders, and ensure compliance with employment laws. Shape organizati
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Pay
Benefits
Hours and flexibility
Workplace
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About CVS Health
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Industry
Health care and social assistance and retail
Company size
10,000+ Employees
Headquarters location
Woonsocket, RI, US