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Senior Manager Learning Development Jobs in Gilbert, AZ

Manager, Learning & Development Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience.As a Manager Learning & Development workingonsite in Tempe ...

As a Manager Learning & Development working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture ...

Learning & Development Manager Location (City, State): Scottsdale, AZ Compensation: $105,000 - $115 ... senior leadership. * Develop structured career pathways, leadership development programs ...

The Learning & Development Manager is responsible for designing, developing, and delivering learning solutions that enhance employee performance and growth. Reporting to the Director, Learning ...

The Learning & Development Manager is responsible for designing, developing, and delivering learning solutions that enhance employee performance and growth. Reporting to the Director, Learning ...

Description The Learning & Development Manager is responsible for designing, developing, and delivering learning solutions that enhance employee performance and growth. Reporting to the Director ...

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Senior Manager Learning Development information

See Gilbert, AZ salary details

$42.3K

$134.9K

$207.1K

How much do senior manager learning development jobs pay per year?

As of Sep 9, 2026, the average yearly pay for senior manager learning development in Gilbert, AZ is $134,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,700.00 and $160,500.00 per year, depending on experience, location, and employer.

What does a senior manager learning development do?

A Senior Manager Learning Development leads the planning, design, and implementation of training and professional development programs within an organization. They assess learning needs, create strategies to enhance employee skills, and oversee teams that deliver instructional content. This role also involves measuring the effectiveness of learning initiatives and collaborating with other departments to align training with business goals. Ultimately, their work supports employee growth and organizational success.

How does a senior manager learning development typically collaborate with other departments to align training initiatives with organizational goals?

A Senior Manager of Learning and Development frequently partners with HR, department heads, and executive leadership to ensure that training programs are tailored to the company’s strategic objectives. This involves conducting needs assessments with various teams, aligning learning solutions with business priorities, and regularly reviewing outcomes to measure impact. Effective collaboration ensures that development initiatives not only address current skill gaps but also support long-term growth and change management within the organization.

What are the key skills and qualifications needed to thrive as a senior manager learning development, and why are they important?

To thrive as a Senior Manager Learning Development, you need expertise in instructional design, adult learning theory, and organizational development, often supported by a relevant degree and experience in L&D leadership. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or SHRM is typically required. Exceptional leadership, strategic thinking, and communication skills distinguish top performers in this role. These competencies are vital to effectively drive learning initiatives, foster talent growth, and align training programs with business objectives.
Infographic showing various Senior Manager Learning Development job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $144,481 per year, or $69.5 per hour.

Manager, Learning & Development

Tempe, AZ • On-site

TTEC
Business Management Consulting • 10K+ employees

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.


TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 203 frontline employees who took The Breakroom Quiz

427th of 501 rated business services


Job description

Manager, Learning & Development
Apply now Save jobSaved job

Your potential has a place here with TTECs award-winning employment experience.As a Manager Learning & Development workingonsite in Tempe, AZ,youll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What Youll Do
Youll support the standardization of design within TTECs Learning Solutions practice. You'll collaborate with the client project managers to assign necessary resources for the analysis, timeline, and ramp plan for a client. You'll collaborate with clients regarding training and knowledge base resources and processes and will serve as liaison with Learning Solutions team, ensuring communication related to project milestones, soliciting contribution from matrix resources, and collaborating with other groups/resources as needed to build effective learning solutions for our clients.

You'll report to Director of Learning & Development. Youll embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative learning solutions to our clients.

During a Typical Day, Youll

  • Lead the design and delivery of sales enablement programs that strengthen product knowledge, sales methodologies, systems proficiency, and professional skills.
  • Lead and develop a team of Sales Trainers and Quality Analysts, ensuring alignment between training, quality, and business performance.
  • Oversee the development and governance of sales enablement content, training materials, playbooks, and performance support resources.
  • Establish quality frameworks, evaluation standards, and feedback processes that drive performance improvement and consistency.
  • Analyze sales, quality, and productivity metrics to identify opportunities and implement targeted enablement strategies.
  • Partner with Operations leaders and client stakeholders to align enablement initiatives with business objectives and growth priorities.
  • Oversee onboarding, performance support, and continuous development programs that accelerate productivity and sales effectiveness.

What You Bring to the Role

  • Bachelors degree in Learning & Development/Talent Development/Instructional Design/Cognitive Science/Teaching/(Cognitive) Psychology/Computer Science/IT or a related field; Certification in User Experience (Design) and/or User Interface and/or graphic design and/or virtual/digital learning and digital media or equivalent technical and practical experience

  • 2+years experience in people management working with large teams

  • Experience in facilitating focus groups, usability sessions, and subject matter expert interviews

  • Strong project management skills and familiarity with task management/productivity software (such as Monday, MS Project, Trello, etc.)

What You Can Expect

  • Supportive of your career and professional development

  • An inclusive culture and community minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • Ask us about our paid time off (PTO) and wellness and healthcare benefits

  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

The anticipated compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Tempe, Arizona Job Requisition 04CU3
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