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Senior It Operations Supervisor Jobs (NOW HIRING)

Enpro Industries

IT Operations Analyst

Boise, ID · On-site

The Analyst contributes to operational improvement and project execution while escalating broader service, staffing, or business-impact issues through the IT Operations Supervisor, Team Leader, or ...

Enpro

IT Operations Analyst

Boise, ID · On-site

The Analyst contributes to operational improvement and project execution while escalating broader service, staffing, or business-impact issues through the IT Operations Supervisor, Team Leader, or ...

Bear Robotics

Senior IT Manager

Addison, TX

Operations Job Level: L5 FLSA: Exempt Job Summary: Bear Robotics is hiring a senior, hands-on IT leader to own our IT function end-to-end. Reporting into Business Operations, this person is the ...

Stord

IT Operations Technician

Dallas, TX · On-site

While complex escalations may require guidance from senior IT team members, the IT Operations Technician demonstrates growing technical proficiency, sound judgment, and increasing autonomy in problem ...

Trilux Tech LLC

Sr. IT Manager

California City, CA · On-site

$116K - $142K/yr

We are seeking a highly skilled and technically proficient Senior IT Manager to lead and manage enterprise infrastructure operations and end-user support services. This role demands deep hands-on ...

Turion Space

Senior IT Engineer

Irvine, CA · On-site

$140K - $180K/yr

As a Senior IT Engineer, you will be a technical leader and mentor on the IT Ops team, responsible ... You will be a key player in maturing our IT operations, blending deep systems administration ...

Atomic Machines

IT Operations Engineer

Santa Clara, CA · On-site

Actively collaborate with senior IT team members for advanced diagnostics and troubleshooting ... What You'll Need: * 5+ years of experience in IT Operations, IT Infrastructure, or End User Support ...

Alaska-Santos

Senior IT Manager - Alaska

Anchorage, AK · On-site

$134K - $134K/yr

Position Purpose The Senior IT Manager - Alaska is accountable for optimizing business outcomes ... Support D&IT requirements for operational activities including drilling, project development ...

Glanbia

IT Operations Manager

Downers Grove, IL · On-site

$140K - $190K/yr

We are hiring an IT Operations Manager who will be responsible for overseeing the IT Operations ... senior management. * Prepare, present and manage opex and capex budgets for on-site IT services.

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

... operations. The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects. Position Summary End User Support * Serve as the first point ...

Steris Corporation

Senior IT Internal Auditor

Mentor, OH · On-site

$75K - $93K/yr

You will also support broader Internal Audit activities, including participation in inventory observations and financial or operational audits, as needed. As a Senior IT Internal Auditor you will ...

The US Oncology Network

Senior IT Analyst

Dallas, TX · Remote

$78K - $105K/yr

This role operates at the intersection of business, clinical operations, and IT, with a primary ... The Senior IT Analyst influences upstream decisions, spans multiple concurrent initiatives, and ...

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How much do senior it operations supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior it operations supervisor in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of It Operations Supervisor jobs? The most popular types of It Operations Supervisor jobs are:
What states have the most Senior It Operations Supervisor jobs? States with the most job openings for Senior It Operations Supervisor jobs include:
Senior It Operations Supervisor jobs near you
Infographic showing various Senior It Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,723 per year, or $47.5 per hour.

IT Operations Analyst

Enpro Industries

Boise, ID • On-site

Full-time

Re-posted 10 days ago

Job description

Position Summary
Enpro is seeking an IT Operations Analyst to provide reliable, secure, and customer-focused technology support for assigned sites, users, systems, and services. This role supports day-to-day IT operations across endpoints, Microsoft 365, identity and access, collaboration tools, networks, printers, shop-floor technologies, conferencing, and other site information/operation (IT/OT) technology needs. The IT Operations Analyst is expected to be technically curious, service-oriented, accountable, and comfortable working in a manufacturing environment where responsiveness, follow-through, documentation, and business continuity matter while adhering to corporate safety standards. The role partners closely with IT Operations leadership, infrastructure, cybersecurity, enterprise applications, vendors, and business stakeholders to resolve issues, support projects, maintain standards, and improve the end-user experience.
Role Distinction
  • This is a hands-on individual contributor role focused on execution, support, troubleshooting, documentation, and site technology ownership.
  • The role may act as an escalation point for users or junior resources, but it does not own formal people leadership, staffing decisions, or executive stakeholder relationships.
  • The Analyst contributes to operational improvement and project execution while escalating broader service, staffing, or business-impact issues through the IT Operations Supervisor, Team Leader, or Manager.

Key Responsibilities
  • Take ownership of personal and professional development by expanding technical knowledge, staying current with IT/OT trends, and applying new skills to improve support and security outcomes.
  • Provide timely on-site and remote technical support for laptops, desktops, mobile devices, printers, conference rooms, Operational Technology (OT), Microsoft 365, collaboration tools, business applications, and other end-user technologies.
  • Troubleshoot, resolve, and document incidents and requests using Enpro service management tools, ensuring accurate ticket updates, clear communication, and strong follow-through.
  • Support user onboarding, offboarding, device provisioning/deprovisioning, access requests, workstation moves, hardware refreshes, and technology relocations.
  • Administer and support core IT/OT operations technologies, including Windows endpoints, Microsoft 365, Active Directory or Entra ID related support, VPN, remote support tools, endpoint management, file access, printing, and basic network connectivity.
  • Support site infrastructure and manufacturing technology needs, including network closets, wireless connectivity, shop-floor devices, shared workstations, scanners, label printers, time clocks, conference rooms, and other business-critical systems.
  • Assist with infrastructure, cybersecurity, vulnerability management, risk reduction, compliance gaps, endpoint management, networking, cloud, backup, and application initiatives as directed by IT leadership.
  • Escalate complex incidents, recurring issues, security concerns, and business-impacting risks through the appropriate IT channels with clear facts and urgency.
  • Create and maintain technical documentation, support procedures, asset records, configuration notes, and knowledge base articles that improve support consistency and self-service.
  • Follow Enpro IT standards for change management, security, access control, asset management, documentation, and operational support.
  • Participate in site IT/OT projects, technology upgrades, lifecycle replacements, operational readiness activities, risk mitigation/remediation and continuous improvement efforts.
  • Provide one-on-one user guidance and practical technology training when needed to improve adoption and reduce repeat support issues.
  • Participate in after-hours support, maintenance windows, on-call rotation, and emergency response as needed to support operational and business requirements.

Communication and Teamwork
  • Communicate clearly with users, site leaders, IT peers, vendors, and business stakeholders, especially during service-impacting issues or escalations.
  • Maintain a strong customer-service mindset while balancing urgency, business impact, security standards, and operational priorities.
  • Collaborate across global IT teams to support common standards, repeatable processes, documentation quality, and continuous improvement.
  • Demonstrate ownership by following issues through to resolution, closing the loop with users, and raising risks before they become larger problems.
  • Contribute to a team culture of accountability, practical problem-solving, knowledge sharing, and professionalism.

Required Qualifications
  • 3 to 5+ years of hands-on experience in IT operations, infrastructure support, desktop support, service desk escalation, or a related technical support role.
  • Strong troubleshooting experience with Windows endpoints, Microsoft 365, Active Directory or Entra ID related support, endpoint management, VPN, remote support tools, printers, conferencing technologies, and common enterprise applications.
  • Working knowledge of IT/OT, TCP/IP, DNS, DHCP, LAN, wireless networking, basic switching concepts, and network troubleshooting.
  • Experience using IT service management tools such as ServiceNow, Jira Service Management, or similar platforms for incident, request, asset, and knowledge management.
  • Ability to support both office and manufacturing environments, including production-adjacent systems and business-critical site technologies.
  • Strong written and verbal communication skills with the ability to explain technical issues in clear, practical language.
  • Ability to prioritize work, manage competing requests, and respond appropriately to urgent business needs.
  • Ability to safely lift and move common IT equipment such as desktops, monitors, printers, peripherals, and related hardware.
  • Ability and willingness to travel to other Enpro sites, as well as for training and professional development opportunities, as needed.
  • Ability and willingness to work outside core business hours when required for projects, maintenance, incidents, repairs, or emergency response.

Preferred Qualifications
  • Bachelor's degree in computer science, information technology, or a related field, or equivalent technical experience.
  • Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Azure, AWS, Cisco, ITIL, or other role-relevant certifications.
  • Experience supporting manufacturing, industrial, regulated, audit-sensitive, or multi-site environments.
  • Experience with endpoint management, PowerShell scripting, automation, Intune, SCCM or Microsoft Configuration Manager, virtualization platforms, cloud platforms, monitoring tools, and infrastructure modernization initiatives.
  • Experience with Microsoft Teams, SharePoint, OneDrive, conferencing systems, mobile device support, and modern collaboration tools.
  • Familiarity with cybersecurity controls, patching expectations, vulnerability remediation, backup practices, disaster recovery readiness, and change governance.
  • Familiarity with frameworks such as CIS Controls, NIST, ITIL 4, Lean, Agile or similar standards supporting IT/OT and manufacturing environments
  • Awareness of current and emerging cybersecurity risks and best practices.

Success Measures
  • Timely, accurate, and well-communicated resolution of incidents and service requests.
  • High-quality ticket documentation, knowledge articles, asset records, and support procedures.
  • Consistent adherence to IT standards, security expectations, change management, and escalation processes.
  • Improved user experience through strong follow-through, practical training, and reduced repeat issues.
  • Reliable support for site operations, manufacturing technology needs, projects, and business-critical incidents.
  • Positive partnership with IT Operations leadership, infrastructure, cybersecurity, enterprise applications, vendors, and business stakeholders.

EEOC Statement:
NxEdge is a subsidiary of Enpro, a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences.
At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request.

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