ZipRecruiter

Log In

1

Senior Insurance Manager Jobs in Calgary, AB (NOW HIRING)

SENORIA SENIOR HEALTH & LIVING INC.

Be Seen First

Senior Care Sales Associate

Calgary, AB · On-site

CA$50K - CA$120K/yr

You will have the flexibility to manage your own schedule while earning uncapped commission income ... Experience in healthcare, seniors services, real estate, insurance, financial services, or ...

next page

Showing results 1-20

All JobsInsurance JobsSenior Insurance Manager JobsSenior Insurance Manager Jobs in Calgary, AB

Senior Insurance Manager information

See Calgary, AB salary details

$22.5K

$79.9K

$149K

How much do senior insurance manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior insurance manager in Calgary, AB is $79,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Insurance Manager vs Insurance Underwriter?

AspectSenior Insurance ManagerInsurance Underwriter
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or ARe are advantageous
Work EnvironmentLeads teams, manages insurance policies, and develops strategies within insurance companies or brokeragesEvaluates risks, assesses applications, and determines policy terms, often working independently or in underwriting teams
Employer & Industry UsageUsed in insurance companies, brokerages, and risk management firmsPrimarily employed within insurance carriers and underwriting agencies

The main difference is that a Senior Insurance Manager oversees teams and strategic operations, while an Insurance Underwriter focuses on evaluating individual risks and determining policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in responsibilities and work scope.

What does a senior insurance manager do?

A Senior Insurance Manager oversees the operations and strategic direction of an insurance department or company. Their responsibilities include managing underwriting and claims processes, developing risk management policies, leading teams of insurance professionals, and ensuring compliance with industry regulations. They also play a key role in client relationship management and in driving business growth by identifying new market opportunities. Strong leadership, analytical, and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a senior insurance manager, and why are they important?

To thrive as a Senior Insurance Manager, you need in-depth knowledge of insurance products, risk assessment, regulatory compliance, and leadership experience, often supported by a relevant degree and industry certifications such as CPCU or ARM. Familiarity with insurance management software, data analytics tools, and underwriting systems is essential. Strong negotiation, strategic thinking, and interpersonal skills help build relationships with clients, brokers, and internal teams. These skills ensure effective risk management, regulatory adherence, and business growth in a competitive insurance market.

How much do senior insurance managers make in the US?

Senior insurance managers in the US typically earn an average salary ranging from $100,000 to $150,000 annually, depending on experience, location, and the size of the organization. They often hold advanced certifications and have strong leadership and risk management skills. Compensation may also include bonuses and benefits based on performance.

What are some common challenges faced by senior insurance managers in leading diverse teams?

Senior Insurance Managers often oversee teams with varying levels of experience and specialization, which can present challenges in ensuring consistent performance and aligning everyone with company objectives. Balancing strategic management with day-to-day problem-solving requires strong communication and leadership skills. Additionally, adapting to changing regulations and market trends while mentoring team members to stay current in their knowledge is a common part of the role. Successful managers foster a collaborative environment, encourage professional development, and implement clear processes to overcome these challenges.
What job categories do people searching Senior Insurance Manager jobs in Calgary, AB look for? The top searched job categories for Senior Insurance Manager jobs in Calgary, AB are:
Senior Insurance Manager jobs near you

Senior Workforce Management Analyst

Wawanesa Insurance

Calgary, AB • Hybrid

CA$85K - CA$115K/yr

Other

Retirement, PTO

Posted 20 days ago

Job description

Job ID: 10186 


Employment Type: New Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York), ON. 

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $115,000.  Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Working under minimal supervision, the Senior Workforce Management Analyst plays a key role in enabling Wawanesa to meet its operational objectives through accurate workforce forecasting, planning, and performance analysis. This role serves as a senior planner within the Workforce Management team, applying statistical methods and structured planning approaches to develop forecasts, capacity plans, and datadriven recommendations across various operations. 

The Senior Analyst collaborates closely with leaders at all levels-from supervisors to vice presidents-to ensure workforce plans align with operational needs and strategic priorities. This role also contributes to enterprise workforce optimization by providing insights that improve resource utilization, service performance, and operational efficiency. Through clear communication and strong analytical support, the Senior Workforce Management Analyst helps inform decisionmaking and advance a performancebased, datadriven culture at Wawanesa. 

Job Responsibilities 
  • Design, maintain, and continuously improve Workforce Management planning processes to deliver accurate forecasts for contact center and backoffice operations across various operations. 
  • Lead the development, maintenance, and refinement of FTE forecasts by analyzing business drivers, seasonality, and operational trends as required. 
  • Conduct scenario planning and impact analysis to support operational and strategic decisionmaking. 
  • Monitor performance against workforce plans and provide insights and recommendations to improve accuracy, outcomes, and resource utilization. 
  • Apply service level, occupancy, productivity, and shrinkage metrics in forecasting, reporting, and workforce optimization analysis across contact center and backoffice environments. 
  • Lead workforce optimization analyses by evaluating staffing patterns, workload distribution, productivity, and service performance to identify opportunities that improve efficiency and service delivery. 
  • Develop, maintain, and present workforce dashboards, KPI reporting, forecasttoactuals, and performance summaries, translating complex data into clear, actionable insights. 
  • Partner with operational leaders and crossfunctional teams to incorporate business requirements and drivers into workforce plans and forecasts. 
  • Coach and support peers and stakeholders on forecasting methodologies, reporting practices, and interpretation of workforce insights. 
  • Lead annual FTE budgeting activities and conduct scenario and impact analyses. 
  • Maintain current knowledge of Workforce Management methodologies, practices, and industry trends. 
  • Perform other duties as required. 
Qualifications
  • Undergraduate degree in Statistics, Mathematics, Finance, Data Science, or a related discipline; equivalent experience considered. 
  • 3-5 years of experience in Workforce Management, workforce analytics, or operational planning within insurance, financial services, or a service-driven environment in both contact center and back-office environments. 
  • Strong expertise in forecasting, capacity planning, scenario analysis, and application of Workforce Management metrics across contact center and back-office functions. 
  • Advanced proficiency in Excel, Power Query, SQL, and Power BI; experience using Workforce Management platforms such as Genesys Cloud. 
  • Experience applying advanced analytical techniques (e.g., Python, R, statistical or scenario-based modeling); exposure to advanced simulation techniques is an asset. 
  • Strong analytical, problemsolving, and criticalthinking skills, with the ability to interpret complex information and connect workforce insights to broader business objectives and operational implications. 
  • Effective communication and influencing skills, able to work independently and collaboratively in a fastpaced environment, manage multiple priorities, and remain committed to continuous learning and best practices. 
  • Ability to leverage AI and emerging technologies to support analysis, forecasting, and optimization is required. 


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

Apply