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Senior Help Desk Analyst Jobs in Winnipeg, MB (NOW HIRING)

The Commercial Marketer can provide objective product analysis and comparisons with competing ... Motivation and desire to help support a diverse team and contribute to a positive team environment

... Software Developerto help own andoperatea mature, customer-critical cloud service that ... Instrument,monitor, and analyze system behavior to proactivelyidentifyrisks, performance issues ...

Senior Power System Study Engineer

Winnipeg, MB · Hybrid

CA$100.20K - CA$137.70K/yr

Model and analyze bus configurations for short-circuit, thermal, and electromagnetic performance ... Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your ...

Senior Claims Adjuster

Winnipeg, MB · On-site

CA$78K - CA$110K/yr

And we have the leadership to help you get there.At CNA, we strive to create a culture in which ... analysis reports. - Attends settlement meetings, mediations and pre-trials. - Ensure timely ...

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Senior Help Desk Analyst information

See Winnipeg, MB salary details

$37.4K

$59.2K

$71.7K

How much do senior help desk analyst jobs pay per year?

As of May 28, 2026, the average yearly pay for senior help desk analyst in Winnipeg, MB is $59,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,192.00 and $67,573.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Help Desk Analyst, and why are they important?

To thrive as a Senior Help Desk Analyst, you need advanced troubleshooting skills, a strong understanding of IT systems, and experience with customer support, often backed by a relevant degree or certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (such as ServiceNow or Jira), remote support tools, and enterprise software is typically required. Outstanding communication, patience, and a customer-centric attitude are crucial soft skills for resolving complex issues and mentoring junior staff. These competencies ensure timely resolution of technical problems, high user satisfaction, and efficient IT support operations.

What are some common challenges Senior Help Desk Analysts face when supporting a large organization, and how can they effectively manage these challenges?

Senior Help Desk Analysts in large organizations often encounter challenges such as handling high ticket volumes, balancing urgent requests, and supporting a wide range of technologies. Effective time management, prioritization skills, and staying updated with the latest tools and processes are essential for success. Collaborating closely with other IT teams and maintaining clear communication with end-users can also help resolve complex issues efficiently and ensure a positive support experience.

What does a Senior Help Desk Analyst do?

A Senior Help Desk Analyst provides advanced technical support and troubleshooting for computer systems, software, and hardware issues within an organization. They handle complex user problems, mentor junior support staff, and may help develop support procedures and documentation. Additionally, they often serve as an escalation point for issues that cannot be resolved by entry-level help desk technicians. Their goal is to ensure users experience minimal downtime and maintain productivity by quickly resolving IT-related issues.

What does a senior service desk analyst do?

A senior help desk analyst provides advanced technical support to users, troubleshooting hardware, software, and network issues. They often mentor junior staff, document solutions, and may handle escalated problems using tools like ticketing systems and remote support software.

What is the highest salary for service desk analyst?

The highest salary for a Senior Help Desk Analyst can reach up to $70,000 to $90,000 annually, depending on experience, certifications, and location. Senior analysts with specialized skills in IT support, network troubleshooting, and customer service may earn higher compensation, especially in high-demand markets.

What is the difference between Senior Help Desk Analyst vs Help Desk Technician?

AspectSenior Help Desk AnalystHelp Desk Technician
Required CertificationsCompTIA A+, HDI-SCA, ITILCompTIA A+, HDI-SCA (preferred)
Work EnvironmentCorporate IT support, enterprise environmentsHelp desk, technical support centers
Employer & Industry UsageLarge organizations, IT service providersSmall to medium businesses, IT support firms
Common Search & ComparisonHigher-level troubleshooting, escalationBasic support, issue resolution

The Senior Help Desk Analyst typically handles more complex issues, provides mentorship, and escalates problems when necessary. Help Desk Technicians focus on resolving common technical issues and providing first-level support. The senior role requires more experience and certifications, often working in larger organizations, while the technician role is more entry-level and widespread across various business sizes.

What are the most commonly searched types of Help Desk Analyst jobs in Winnipeg, MB? The most popular types of Help Desk Analyst jobs in Winnipeg, MB are:
What are popular job titles related to Senior Help Desk Analyst jobs in Winnipeg, MB? For Senior Help Desk Analyst jobs in Winnipeg, MB, the most frequently searched job titles are:
What job categories do people searching Senior Help Desk Analyst jobs in Winnipeg, MB look for? The top searched job categories for Senior Help Desk Analyst jobs in Winnipeg, MB are:

Senior Procurement Specialist

GVF Group of Companies

Winnipeg, MB • Remote

Full-time

Medical, Dental

Posted 29 days ago


Job description

Salary:

Who we are:

The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition, and health.

Today, the GVF Group is comprised of seven divisions: Grand Valley Fortifiers, Fortified Nutrition, Farmers Depot, Direct Source Commodities, Valley Feeds, True Foods, and On-Farm Business Intelligence. Across all divisions, we are united by a common purpose helping our customers achieve better results through innovation, partnership, and trusted advice.

Within the GVF Group, our Western Canadian operations represented through Fortified Nutrition and Grand Valley Fortifiers manufactures and supplies high-quality, leading-edge vitamin and mineral premixes and supplements for swine, poultry, dairy, and beef producers. With a strong presence across British Columbia, Alberta, Saskatchewan, Manitoba, and Montana, our team works closely with livestock operators, building long-standing relationships and delivering innovative nutrition solutions and high-quality feed products that support on-farm success.

Why we have this role:

Were looking for a Senior Procurement Specialist to play a key role in supporting and expanding our Western Canadian business while contributing to a national procurement strategy across the GVF Group.

In this role, you will act as a strategic partner across the Western Canada operations, driving procurement excellence and ensuring alignment with national sourcing strategies. You will take ownership of customer-specific commodity procurement, including key feed inputs such as lysine, methionine, and other critical ingredients.

This is an opportunity to combine market insight, supplier strategy, and cross-functional collaboration to ensure a reliable, cost-effective, and high-quality supply of ingredients that support our customers and operations.

Working with us:

While this role is posted in Winnipeg, Manitoba, we are open to candidates based anywhere in Manitoba or Alberta.

Given the scope of our Western operations, which span multiple provinces and extend into the U.S., this position requires regular travel throughout the Western Region, along with occasional travel to Ontario.

What youll do:

Strategic Sourcing & Supplier Management


  • Identify, evaluate, and onboard suppliers based on quality, cost, reliability, and sustainability.
  • Manage procurement of key commodities including amino acids, vitamins, and minerals.
  • Negotiate pricing, contracts, delivery schedules, and payment terms.
  • Build and maintain strong supplier relationships while monitoring performance through KPIs.
  • Ensure accurate supplier data within systems.
  • Support the implementation and continuous improvement of national procurement processes and best practices.

Demand Planning & Procurement Execution


  • Collaborate with operations and cross-functional teams to forecast material requirements.
  • Analyze historical data and market trends to anticipate demand fluctuations.
  • Develop procurement plans aligned with production schedules, lead times, and seasonality.
  • Execute customer-specific sourcing strategies aligned with pricing and supply commitments.
  • Establish and enforce purchasing policies and procedures to improve efficiency and consistency.

Risk Management


  • Monitor commodity markets, exchange rates, and supply trends to identify risks.
  • Provide forecasting insights to support financial planning and currency positioning.
  • Develop and implement strategies to mitigate price volatility (hedging, supplier diversification).
  • Identify supply chain vulnerabilities and develop contingency plans.
  • Partner with leadership to proactively manage procurement risks across the business.

Pricing & Market Intelligence


  • Partner with the Pricing team to align procurement costs with customer pricing strategies.
  • Provide timely market insights to support business decision-making.
  • Maintain and update pricing models based on ingredient categories and market conditions.
  • Support national pricing strategies across micro and macro ingredient categories.

Reporting & Analytics


  • Analyze procurement data to identify trends, risks, and cost-saving opportunities.
  • Deliver regular reporting on supplier performance, market conditions, and procurement effectiveness.
  • Collaborate with IT to enhance reporting tools (Power BI) for improved visibility and decision-making.


Your background includes:

  • University degree in Supply Chain Management, Business, Agriculture, or a related field
  • 5+ years of progressive experience in procurement, sourcing, or supply chain
  • Experience in agriculture, animal nutrition, or commodity-based industries is strongly preferred
  • Strong understanding of commodity markets, pricing volatility, and supply risk
  • Proven experience negotiating contracts and managing supplier relationships
  • Ability to translate procurement insights into pricing and margin impacts
  • Strong analytical and data-driven decision-making skills
  • Experience with ERP systems and advanced proficiency in Excel and Power BI
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple priorities in a fast-paced, multi-location environment
  • Willingness and ability to travel across Canada and the U.S.

Why work with us:

  • Canadian Family-Owned and Operated Company
  • Competitive wages
  • Extended health and dental benefits
  • RRSP matching program
  • Profit-sharing bonus
  • Donation matching program
  • Professional development opportunities
  • Be part of a company that values integrity, innovation, and giving back.


Living our values:


Were a family-owned business that values its people and the communities we serve. We are committed to providing a supportive and respectful workplace, offering competitive compensation and benefits, and investing in our employees success. Whether through our work with customers, our support of employees, or our community involvement, we strive to live our values every day.

  • Passion: Serving customers innovatively and well.
  • Humble Confidence: Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves.
  • Integrity: Consistently honest while honouring commitments with our customers, co-workers and suppliers.
  • Professional: Committed to excellence in the way we lead, serve and relate.
  • Caring: With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others challenges and joy in witnessing their success.

All interested applicants are asked to apply with a copy of their resume. We thank all applicants for their interest however, only candidates considered for the position will be contacted for an interview.